I unfortunately booked an executive suite. Firstly, its location was inconveniently far from the elevator, and it seems all executive suites across all floors are situated in the same corner spot. The suite was definitely overpriced for its small size, and the layout was poorly designed. Furthermore, the amenities were neglected; the Jacuzzi was dirty, broken, emitted a foul odor when operated, and even expelled debris. I reported this to the front desk, and they moved me to another suite, but it had the exact same problems. I absolutely do not recommend anyone choose an executive suite; it's a complete waste of money.
My ratings:
Executive Suite Design & Location: 2/10
Overall Cleanliness: 8/10 (though they could improve by changing towels more frequently)
Breakfast: 1/10 (Too focused on Asian food, despite most guests being Arabs, especially Saudis)
Pricing (Value for Money): 5/10 (Overpriced)
View & Hotel Location: 5/10
I suggest they lower their prices and encourage guests to choose a standard room with a river view. They should also pay more attention to offering Eastern, Arabic, and Western food options. Finally, some staff members were notably unwelcoming towards Arab guests and made no effort to provide better service.
Hotel is located at a strategic area and within walking distance to many restaurants opposite it. Kedai Soto Ibu Rahayu, Butterfield, Yujo, Tanmu Coffee, Padre Italian are the few restaurants nearby
Checking in and out was smooth with friendly staff. Their staff are ever ready to assist and greeted me every time I see them on my way out or return to the hotel. That's hospitality and welcome of first class!
Room was large, clean, air conditioning good, water pressure strong, bed comfortable and there's really no fault with the accommodation.
Breakfast was reasonably good with mixture of local and Western food.
A good stay and I shall return when I visit Bogor. Cheers to the staff as they make you feel welcome.
Characterful hotel walking distance from attractions like Jalan Braga and the Asia Afrika conference museum. While the decor is a little old, service was great and my loft room had enormous double height windows letting in plenty of natural light.
Staying at The Trans Luxury Hotel Bandung was an unforgettable experience! 🌟
Elegant rooms with stunning city views, exceptional service, and delicious breakfast options. The pool and direct access to Trans Studio Mall make it perfect for families. Truly a 5-star comfort in the heart of Bandung! 💎
My stay at Swiss-Belresort Dago Heritage was pure bliss. The elegant room, mountain breeze, and panoramic views created a peaceful retreat. I loved the cozy ambiance and top-notch service. The location near Dago’s attractions made exploring easy. A perfect blend of luxury and nature—highly recommended.
It was a very good experience staying at the hotel. The staff did accommodate to my request for my husband's birthday surprise. The facilities for kids is just great for the price that we booked. There are varieties of choices for the breakfast spread. The location is near to Ciwalk Malll. The only downside that we faced was the the toilet flushing system. It's not working properly. And also when the 2nd day they make up our room, the housekeeping did not top up the body wash and on the 3rd day just happen i approach one of the housekeeping lady for assistance to top up the shower gel and she said ok but till now we checked out, no one came to top it up. But overall its a good experience with friendly service staffs.
The breakfast was extensive and delicious. The staff were friendly and helpful. The location is strategic; on weekends, you can simply walk to hang out, enjoy various culinary options, and explore.
Staying in Business Suite Room for 2 nights.
The room is spacious, but it is located in an east building, so the interior looks outdated. And when I first entered the room, I was surprised by the strong smell of cigarettes. I immediately called the receptionist and soon someone came to treat it with an ozone machine. Thanks for the response, although not 100% the smell is gone.
But, overall me and my family were happy with the facilities and breakfast service. I could say the breakfast is a five-star breakfast.
I will put Horison Ultima Bekasi on my list for my next visit if I have to visit Bekasi for more than two days.
Great
155 reviews
9.1/10
Price from
SAR 113
per night
Check availability
See All Hotels With Wifi in West Java
Recent Reviews for West Java Hotels
See all
9.3/10
Great
HHartosoWe had a fantastic stay at the hotel! Upon check-in, we were pleasantly surprised with a complimentary room upgrade to one of the villas, which came with a private jacuzzi. The villa was spacious, well-maintained, and offered a perfect mix of comfort and luxury. The added bonus of the jacuzzi made our experience even more relaxing and memorable. Truly appreciated the excellent service and thoughtful gesture—highly recommended!
NNaddyaaisyaThe location of the hotel is near to tourist spot which is Braga Street. The room so spacious and i got connected room as per request. The breakfast menu is good, have so many choices from appertisers to desserts. Good job to the staff who gave really nice services to make sure we have comfortable stays. Will choose this hotel if we come again.
SSeeMay LThe Cordella Hotel in Cirebon offers a luxurious retreat with impeccable service. From the moment you step in, you're greeted with elegance and warmth. The rooms are spacious, well-appointed, and designed for comfort. The hotel's facilities, including the pool and fitness center, provide ample opportunities for relaxation and rejuvenation. Dining options are diverse, catering to various tastes, and the culinary experience is exceptional. Additionally, the hotel's central location makes it convenient for exploring Cirebon's attractions. Overall, the Cordella Hotel exceeds expectations with its attention to detail, excellent amenities, and commitment to guest satisfaction, ensuring a memorable stay.
GGuest UserExcellent hotel with incredible staff. People go the extra mile here. I’ve been managed by young intelligent and very capable ladies.
They make the hotel run like clockwork.
There is an excellent Italian restaurant with beautiful authentic dishes.
As well, the Indonesian food is above par with some exciting stand out dishes; the duck, the beef rib (iga bakar) as well Lumpia and fish cakes.
Love the pool too.
BBayusatriowIf you're craving an escape that's both refreshing and visually inspiring, Hotel Indigo Bandung Dago Pakar hits the sweet spot.
Tucked away in the cooler, greener side of Bandung—up in Dago Pakar—this hotel blends Sundanese heritage with modern aesthetics. From the lobby alone, I knew I was in for a treat. Wood carvings, vintage tiles, curated art pieces... it felt like walking into a living gallery.
But the real magic? The view. Imagine waking up to pine-covered hills and misty mornings from your balcony. It’s a retreat above the clouds.
🚗 Getting There
From Bandung Train Station: ~30 minutes by taxi or ride-hailing app
From the city center: ~20–25 minutes
The road winds uphill, so expect slightly cooler air the higher you go. You will feel the difference.
🎯 Nearby Attractions & How to Get There:
Tebing Keraton – 10 min drive
For a sunrise above the clouds. It’s a cliffside viewpoint with jaw-dropping scenery—bring a jacket and a camera. The road is narrow, better with small cars or scooters.
Taman Hutan Raya (Tahura) – 7 min drive
Forest park with light hiking trails, Dutch & Japanese caves, and peaceful greenery. Great for families with kids or elders.
Dago Dream Park – 15 min drive
A family-friendly amusement park with Instagrammable spots and kid-friendly rides. You can rent an internal shuttle to explore.
Lawangwangi Creative Space – 5 min drive
Art gallery + café with a stunning sunset terrace. One of my go-to places for coffee and creative vibes.
Cafe D’Pakar – 5 min drive
Open-air dining with epic views of the valley. Come early for a spot by the edge. It gets chilly in the evening—pack a sweater.
🏨 Why I Loved the Hotel
Infinity pool facing the forest 🏞️
Spacious rooms with local design touches
Bathtub with mountain view (yes, really)
Rooftop bar + locally inspired cuisine
Peace and quiet — yet not far from the city
✨ Final Thoughts
Hotel Indigo Dago Pakar is more than just a place to stay—it's where nature, culture, and creativity collide. Whether you're on a romantic getaway, a creative workcation, or a family staycation, this place delivers on all fronts.
AAldy HidayatIn this hotel we feel too long queuing when we want to check in, because customers ask a lot of questions to the check in officer.
The giraffe room where we stayed was clean, comfortable and clean enough, it's just that the connecting door with the next door is not soundproof enough.
Safari garden facilities for children and families are very fun, education about birds and the show is very liked by children
GGuest UserPros:
+ The place looks beautiful and has a beautiful view, but the trees in the hotel block most of the view.
+ The staff are very friendly and speak English.
+ Good value for the money.
Cons:
- The place is averagely clean, but not very clean. The corners of the room, as well as the wooden stairs in the bathroom, are unkempt. The toilet has yellow water stains.
- The bed sheets and covers are old and have many stains. The duvet cover is much larger than the duvet. It's shameful that a hotel of this stature can't provide decent duvet covers.
- The windows don't open, and the room feels stuffy.
- The breakfast, in my opinion, is poor because I smelled something bad. The noodles, cupcakes, and waffles, except for the fried rice and soup, made me unable to eat anything at breakfast.
SSander ScheerFor the price ab excellent place. But biggest feedback is that the WiFi signal only reaches the hallway and not until the rooms itself (at least on the 5th floor, where I stayed). But overall a fine place.
GGuest UserWhen i stayed at the hotel yesterday all seem fine. The room looked clean. But when I checked the locking system. It did not want to lock only the top part. I went to the lobby to let them know my dissatisfaction. They told me that all the rooms have this issue. I felt an bit of unease Afterwards i went to my room and contacted an trip.com travel agent. They also find it very weird why nobody was notfied about this issue. They contacted the hotel later and told me to wait but nobody came. An hour later I contacted an trip. Com travel agent again and told them i already waited an hour and felt neglected. So the travel agent contacted then again. Minutes later someone came by. He wanted to show me another room and sure the lock does not work properly anywhere. They apologised and since it was late i cant go to a other hotel. I talked to the travel agent again. On their advice they told me to put heavy objects in front and next to the door. So i put an chair and my bag in front of it. The travel agents where very helpful. I also ask them to warn future visitors about this issue as well. Also it is against the law Under the Consumer Protection Law (UU No. 8/1999), you’re entitled to use facilities that work properly and safely—“goods and/or services…must be fit for their intended use”. Government Regulation 67/1996 (Pasal 62 Ayat 2) makes the hotel operator legally responsible for your safety and security while on the premises. Even if “all locks” share the same flaw, the hotel must fix it or offer you an alternative that meets basic safety standards. I felt a bit safer when heaving the chair and my stuff in front of the door but i hope they will fix the issue as soon as possible for the safety of all hotel guest and inform the issue beforehand to hotelguest as well. Yours sincearly Leonrdo Sakidin
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.