Chambre spacieuse et assez confortable même si nous avons dû réclamer des couvertures non fournies, pas de bouilloire. Les informations sur l'hôtel et ses équipements devraient etre mis à disposition des clients dans la chambre. Je devais appeler la réception mais aucun numéro affiché. Grosse déception pour l'accès au SPA devenu payant (les années précédentes le SPA était inclu) et cette info n'apparaît pas sur le site de l'hôtel. Et malheureusement, j'avais choisi cet hôtel pour profiter d'un moment bien-être entre amies. L'enregistrement des nouveaux arrivants est trop long ! Nous avons attendu 30 minutes (2 couples devant nous) pour passer à l'accueil. Malgré la propreté de l'établissement et le personnel accueillant, nous ne retourneront pas dans cet établissement qui demande à améliorer certains points négatifs (pas de toilettes au restaurant, il faut descendre au sous-sol...)
Very great location, the room is spacious and clean. All the staff are helpful and share the time table of train for how to travel between Cinque Terre( five villages).
Walking distance to the central town and offer a breakfast vouchers (complementary) to the local coffee shop( around 5 mins walk). Also have a storage lockers after check out. Very thoughtful and great value.
Best Western Regina Elena is an average hotel with decent service. Nothing particularly bad, but nothing outstanding either. Parking was a bit pricey, and while the room was okay overall, the bathroom was quite small.
Breakfast was simple, with an okay selection — enough to get you started for the day, but nothing memorable.
It’s fine for a short stay, but don’t expect anything fancy.
The overall feeling is okay.
Facilities: Facilities are OK, there is an elevator but no air conditioning.
Hygienic: The sanitary condition is OK, and the whole is clean.
Environment: OK, in the mountains, the air is fresh.
Service: Good service and warm reception.
La camera ha una ottima vista per il mare, ci siamo piaciuti tantissimo. Camera pulita e abbastanza silenziosa, ristorante della hotel con prezzi buoni e anche cibi buoni. consiglio proprio!!!!
Tutto perfetto come sempre, e’ la quarta volta che soggiorno in questo hotel. Bisogna avere una macchina per spostarsi. Letto comodo, stanza grande, posteggio incluso, tranquillo. Colazione nella norma per il prezzo.
Personne pour nous accueillir aucune information pour entrer obliger de demander à plusieurs commerçants et surtout pas de petit déjeuner comme il
Etait prévu dans la réservation et surtout facturer 10 euros .
Cordialement marquet carole
The hotel was very good, clean rooms and in excellent location for all amenities, parking was free and outside hotel as it is next to a shopping centre.
Short walk to main town and beach.
Would definitely stay again 😀
Great
51 reviews
9.2/10
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The appearance of the hotel was very good. The reception area was very clean and quiet. Each floor had an automatic air freshener which meant that the hotel smelt very good. The hotel room had a lovely big bed which was very comfortable. There was a fridge and kettle in the room. The hotel was a twenty minute bus ride from the center of Genoa and once we had downloaded the app it was very easy to buy tickets. The number 1 bus is a couple of minutes walk from the hotel and the bus is every 11 minutes. We discovered a lovely area to eat on the day we left. Leave the hotel and turn right. At the traffic lights turn right . After about three minutes you will find a shopping area with restaurants. We were short of time so went to Tumbler. The staff were very friendly and we had lovely panini. On the negative side, we were woken at 6am with a male shouting very loudly in his room. Later that day, the man was shouting again. I went outside our room and the man was shouting very loudly at a lady in his room. There was a very clear domestic abuse situation with the man hitting the woman which I tried to stop and also contacted reception. Reception asked the lady if there was any problem and she said no so the receptionist left. I said to the receptionist that the man was being violent towards the woman and she said there was nothing they could do. I asked if they could put security on the floor in case anything further happened and she said no. I felt the receptionist could have done a lot more in this situation. I imagine that these situations do occur from time to time so the hotel should give staff guidance on the steps to take to safeguard clients. I felt that the staff at the hotel were not very welcoming. I saw at least four receptionist and not one of them smiled or looked happy to be working. Any time I approached them for information they gave the information but without smiling and were very unenthusiastic.. I would stay at the hotel again as it is convenient for the airport and quieter than staying in the centre. It is also very clean and I got a good night's sleep. Be aware, we booked a taxi from the airport which is 1.1 km away and we're charged 18,50 euros.
Stay was standard and as expected. Large room and large bathroom. Staff were very helpful however, we requested for a higher floor and with sea view which they accommodated they also accommodated and prepared a breakfast box as we were due to checkout very early before the service started.
Excellent Location and the cleanliness of the room is something very impressive, is my second time staying with Atmosphere. 5 mins to the heart of the bustling restaurants and shops. The staff were very helpful in guiding us to the room and provide recommendations of good restaurant and ways to navigate around La Spezia.
I stayed at the Best Western Hotel Nazionale in Sanremo and could not have wished for a better experience. The location is simply perfect: right on Corso Matteotti, just steps away from the famous Teatro Ariston and the sea. The property is elegant and well-maintained in every detail. My room was spacious, spotlessly clean, and offered the comfort you would expect from a true 4-star hotel. Breakfast, served on the top floor with a spectacular view of the sea and city center, was one of the highlights of my stay: fresh products, a wide selection, and impeccable service. A special thank you to the entire staff, who were exceptionally kind and professional—always ready to fulfill every request with a smile. A particular mention to the reception team, quick and extremely helpful with information and recommendations about the city. I highly recommend this hotel to anyone who wants to experience Sanremo at its best: unbeatable location, excellent comfort, and a welcoming atmosphere that makes you feel at home. I will definitely be back!
The hotel was good, outstirk of city, breakfeast is italian, so really good ! . However, it is situated at a considerable distance from the city centre which is not great for shopping and visiting.
We stayed at this beautiful hotel for the first time with our two children. We booked two rooms, both offering a stunning view of the sea. The atmosphere is charming and naturally elegant, enhanced by the historic character of the building. The staff was friendly and supportive throughout our stay. Breakfast was excellent, with a wide selection of both international and local options. The beach is just across the street, only a two-minute walk, which was perfect for us. We also appreciated the hotel’s convenient parking, located just outside the building. The swimming pool with its bar was a highlight—an ideal spot to relax and enjoy an aperitif before dinner. Overall, it was a wonderful experience that we would be happy to repeat in the future.
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