Excellent building setup. We took more than 10 minutes to cover all the areas namely reception, restaurant, garden & relaxation and easy section.
The front desk staff were friendly and helpful.
The only minus was going to our room on the first floor using the stairs only. The front desk was however willing to call for help. Thanks.
The hotel is good and convenient. The following coffee restaurant is convenient for breakfast. The price is right. The taste is not bad. Everything is suitable. It is also good to go out shopping.
The unit Is clean though a bit dated. Good bedrooms size with fairly comfortable beds. Dining area is a bit tight with a tiny round table and 2 chairs, so a family of 4 can sit at the table together. Bathroom is dated, air ventilation is quite poor, a refresh to the bathroom would be great. Carpark is an issue, limited space so we don’t drive out during evening time as we are worried not to get a park when we return.
Carpark spaces also limited, but manage to get parking slot most of the time. Very near to the coast and on higher floors, definitely can see the sea view also. It’s nearby to many dining options from cafe to restaurants and also a mini supermarket. All of these shops and restaurants within walking distance.
The boss Brett is enthusiastic, the car and backpack hotel facilities are old, but still relatively clean, the kitchen bathroom living room is clean, the garden lawn is beautifully manicured, the old-fashioned English style, the photo is attached for reference.
Well ..Firstly..AS SOON AS I GOT INTO THE APARTMENT...IT WAS LIKE...””IM INSIDE AN OVEN ”..OR IN A 😓 desert !!
I went all around the apartment looking for aircon....but...
Trust me....NONE...
SO I am actually going through menopause...and I WAS VERY 😡 upset ..I knew this very moment....””I WONT SLEEP IN THIS HEAT TONIGHT ..hot flush n then the apartment was really really 🔥 HOT...THE temp yesterday was as high as 30°c...I have pictures as evidence ..on the Facebook community page about the temp last night or yesterday..
I KEPT ON Taking short cold showers in order to get ”:some'””
Sleep..
But yes ..It was a long frustrating night for me..
Secondly..at 11.00pm..to 1135pm.WE HAD NO WIFI...
I HAD TO EMAIL .TRIP.COM..
SO AFTER 25MINS ...THE WIFI WAS TURNED BACK ON...
THIRDLY...fleas in ALL BEDDINGS...
WE TOOK OFF THE BEDDNGS ..N SLEPT ON THE FLOOR..
Because on the bed..the fleas were biting n I brought sheets from home .. which I always do whenever I go to any hotel ..
N used it to spread it ontop just to lay down on it...
Well apart from all these ..everything else was fine ...
But yes ..I would NEVER BOOK ACCOMODATION without aircon ...I cannot imagine ..how is it possible 🤔 esp in an area such as taranaki ...with so much heat ...n NO AIRCON...WELL THATS ALL ..
U can see the photos...it's telling u..the temperature.
I'm.. NOT the only one ..who felt the heat ...
It's NOT JUST ABOUT MY MENOPAUSE...
THE TEMP DURING SUMMER IS UNTOLERABLE for EVERYONE!@
The staff members were so nice and friendly. The room was very clean and tidy. Share toilets and share kitchen were just nearby our room and they were clean as well. Would definitely come back and recommend this place :)
Excellent stay , yet again. Just a little dated, carpet and some of the facilities require a facelift. Facilities are good, except I would like to see the gym given some investment.
Great
51 reviews
9.0/10
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GGuest UserExcellent stay , yet again. Just a little dated, carpet and some of the facilities require a facelift. Facilities are good, except I would like to see the gym given some investment.
MMumtaz MerdjWell ..Firstly..AS SOON AS I GOT INTO THE APARTMENT...IT WAS LIKE...””IM INSIDE AN OVEN ”..OR IN A 😓 desert !!
I went all around the apartment looking for aircon....but...
Trust me....NONE...
SO I am actually going through menopause...and I WAS VERY 😡 upset ..I knew this very moment....””I WONT SLEEP IN THIS HEAT TONIGHT ..hot flush n then the apartment was really really 🔥 HOT...THE temp yesterday was as high as 30°c...I have pictures as evidence ..on the Facebook community page about the temp last night or yesterday..
I KEPT ON Taking short cold showers in order to get ”:some'””
Sleep..
But yes ..It was a long frustrating night for me..
Secondly..at 11.00pm..to 1135pm.WE HAD NO WIFI...
I HAD TO EMAIL .TRIP.COM..
SO AFTER 25MINS ...THE WIFI WAS TURNED BACK ON...
THIRDLY...fleas in ALL BEDDINGS...
WE TOOK OFF THE BEDDNGS ..N SLEPT ON THE FLOOR..
Because on the bed..the fleas were biting n I brought sheets from home .. which I always do whenever I go to any hotel ..
N used it to spread it ontop just to lay down on it...
Well apart from all these ..everything else was fine ...
But yes ..I would NEVER BOOK ACCOMODATION without aircon ...I cannot imagine ..how is it possible 🤔 esp in an area such as taranaki ...with so much heat ...n NO AIRCON...WELL THATS ALL ..
U can see the photos...it's telling u..the temperature.
I'm.. NOT the only one ..who felt the heat ...
It's NOT JUST ABOUT MY MENOPAUSE...
THE TEMP DURING SUMMER IS UNTOLERABLE for EVERYONE!@
GGuest UserSignage made property easy to find. Property immaculately presented inside and out. Checkin very easy, well dressed host pleasure to deal with. Room was spotless and provided everything travellers would require. VERY tiny,teeny weeny thing- no instructions on how to use the TV! If you dont have Sky at home, and given 2 remotes , very confusing. I strongly believe that host would have solved this issue if I had asked and if I hadnt been so tired, I would have asked him. But this in NO way would stop me returning or recommending this motel to fellow travellers. 5 out of 5 rating.
GGuest UserWe went to New Plymouth for a weekend and stayed with Novotel New Plymouth. We had an excellent experience with them, the staff was very friendly and helpful and the room was modern and clean. We will definitely stay with them again.
YYuanTThe unit Is clean though a bit dated. Good bedrooms size with fairly comfortable beds. Dining area is a bit tight with a tiny round table and 2 chairs, so a family of 4 can sit at the table together. Bathroom is dated, air ventilation is quite poor, a refresh to the bathroom would be great. Carpark is an issue, limited space so we don’t drive out during evening time as we are worried not to get a park when we return.
AazizRMExcellent building setup. We took more than 10 minutes to cover all the areas namely reception, restaurant, garden & relaxation and easy section.
The front desk staff were friendly and helpful.
The only minus was going to our room on the first floor using the stairs only. The front desk was however willing to call for help. Thanks.
JJack85Carpark spaces also limited, but manage to get parking slot most of the time. Very near to the coast and on higher floors, definitely can see the sea view also. It’s nearby to many dining options from cafe to restaurants and also a mini supermarket. All of these shops and restaurants within walking distance.
GGuest UserGood price for 5 nights. As I mentioned at reception the room service staff replaced towels that were hung up and which I was happy to use again (contrary to what it said on the card in the bathroom and is now standard practice in most hotels). That was an extra 4 towels to the laundry over 5 days for one room - this all adds up - I am just thinking of the planet and also the autolodge laundry bills!
GGuest UserThe room was older but very clean, the wall was cracked, the carpet stained and the toilet not bolted to the floor. None of things made the stay any less funtional and the service standard and facilities were excellent. It was excellent for our family and we would stay again.
CClarenceI booked a Double or Twin Room in The Metrotel for 3 people staying two nights in New Plymouth. First, the room is spacious enough that we could have our own space during the stay and everything is neat and tidy. There is a in-room mini kitchen and guest laundry outside while it is very important to us. Highly recommended this to you.
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