I’ve stayed in the girls dorm for 3 nights. The assigned me an upper bed because the lower beds were occupied. As I arrived late, they stored a key for me at the reception. When I wanted to get it there was no key for my specific room and locker. I also couldn’t reach someone via WhatsApp. I then went for shopping and when I came back I met a guy who works there. He was so nice and helped me to get a key with a spare locker. Thanks to him I could unpack my stuff and lock my valuables.
In the room were three other girls. Two of them seem to live there for weeks. Not sure why they live there instead of an apartment …
The room was nice, but could be cleaner. Especially the bathroom inside the room could be more cleaner. I also prefer bigger bathrooms where more people can get ready.
The location of the hostel is close to the new metro and needs about 15 minutes by foot. A big supermarket (LuLu Hypermarket) is on the same way.
Good location, for this price in area consider the best, pretty clean but not new hotel, so the smell of wood is there… overall it’s a good place to stay
تجربة جميلة و فندق رائع و انصح العوائل بارتياده يمتاز المكان بموقع مناسب في شارع حيوي و يتميز بالهدوء و و الغرف نظيفة جدا و خدمة سريعة و منطقة الجلوس جدا رائعة توجد سبا ومسبح سعدت كثيرا بتعامل مع طاقم الموظفين قمه الرقي واللباقه سهوله ف التعامل و سرعه ومبادرة ف تقديم الخدمة
It was good hotel but only things they should focus on the customer service like receipts, if you try to reached them at night it's difficult to get them, they ignore customers calls without getting back to the customer while calling. Also while checking out I've requested them to check.the minibars if there's anything missing there were very slow to check it and I was waiting for more then 5 minutes. I think they should train them professionally so that hotel standard increases more.
Convenient and reasonable price compared to brand new facility and location
But inconvenient to walk from the metro as in front of hotel, there wasn’t proper road for walking
So scary
Room was clean and well equipped
Super convenient
Staff were very friendly
It was a nice experiance in this hotel, sevice was very good and the reception available 24 hours, hotel , wifi available and clenliness was excellent, facilities like fridge, kettle, hair dryer ,spacious cupboard are available.staffs are nice, cooperative and easily accessible all the time,
Had fun because they have a lot of things going on for eid. Hope they'll train the guard to assist guess to speak english, at least ask if we are guess so they can allow us to park inside because we were asked to park outside because of miscommunication. Outdoor pool hours is bad. Until 5:30 only when it just started to cool down. Location is far from city center but food delivery reaches. Dunkin donut by the lobby also helps.
The good:
1. The room looks clean, and attitude of staff was okay.
2. Location wise is good with quite a few restaurants and supermarkets.
The bad:
1. Booked a room with windows but there is no window or rather it was a ventilation window.
2. Room card doesnt work every day and I had to get the receptionist to renew the room card every day.
3. WiFi is very unstable and slow.
4. Sound proofing is bad, I could literally hear kids shouting in the room at 2-3am.
5. Breakfast is just okay, don’t expect too much.
Very Good
216 reviews
8.8/10
Price from
VND 1,629,792
per night
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GGuest UserNice, thank you to them, and peace, mercy and blessings of God be upon you. The site is beautiful.
GGuest UserThe breakfast was very rich. The room is not particularly big, but it is ok. The location is good, there is a subway station downstairs, McDonald's and some other local restaurants and small supermarkets not far away, and it is not far from the city center.
GGuest UserWe had a wonderful time here. The room was great. We were able to walk to some places from here and it was central for taxis/ubers. The room was really nice and they couldn’t have done more to be helpful during our stay. We are a couple hours d times at Dish, the restaurant there for dinner and snacks and it was very good. There’s also a nice cafe, bar (non alcoholic) and workspaces and lounge areas. I used the rooftop pool a few times which was wonderful and there were nice clean changing rooms and sauna. Thank you for the welcome.
MM314568****There's construction going on around, it's too noisy.
The hotel itself is fine, the staff are nice and the service is good. There's a wide selection of breakfast options, you can basically find something you like.
AAnonymous UserGiven how expansive Riyadh is, this hostel is in a good location and helpful instructions were provided via WhatsApp prior to arrival. Others staying at Su Casa were people living and working in the city, but there were small and meaningful opportunities to meet others over coffee and discussion. The bed was comfortable and the amenities basic but more than sufficient. I did not love Riyadh as a city personally but I certainly felt at home and like nothing was a worry. For anyone arriving via public transport, buses accept Visa and Mastercard and it is possible to connect nearby (~10 min walk) to buses, although expect to face traffic depending on the time of day.
HHassan Mansour 1305The perfect stay.
For that price and that location it’s already worth it.
The hotel has everything, services are good, breakfast has a full variety of dishes and the room I got was perfectly clean and with no issues.
I would 100% consider to book Haven Plaza for my next trip to Riyadh.
GGuest UserArrived at the hotel late, i found my room ready!
The room is clean, the staff are friendly and I loved the room design. Good choice for families.
TTONGThe hotel is located in the north of Riyadh, the new district, like the development zones of some cities in China. There will be a king's financial district and many high-rise buildings under construction in the urban area. It only takes 15 minutes to get to the airport. But it is a bit far from the old town. The facilities of the hotel are very good, especially with a bathtub. There are no bathtubs in many international brand hotels in this desert city. The hotel's restaurant is also very good, the food and taste are very much like, the buffet has a lot of precious fruits, value for money.
AAsmaskLet’s us start from the beginning of my entrance
The bell service was welcoming and aided us in taking our luggage
Upon my check in the receptionist was very respectful , welcoming , addressed our issues regarding the room with ease
Once we reached our room faisal sulaiman from the bell service helped in delivering the bags , he was fun and made our night. During the breakfast time, an Arab lady that always stand infront of the dining room , I appreciated her that she remembered us and the table that we used to have our breakfast on , I was happy that the waiters pay attention to the details . Moreover , all the waiters were very helpful in aiding us with getting the food that we want , welcoming and smiling . I liked the atmosphere of the dining room , as if you are living in a palace !, Mr,Faizan was always asking about our health and how was our stay , he always made sure that our experience during the breakfast time was fantastic and to the upper limit . We received a hospitality by Mr.Turki from the reception , thank you for your generosity . While we checked out we asked the concierge for a golf car to drop us to via Riyadh they made sure that it arrives early , special thank to them . And during our last moment from our stay , the bell service were always that received us with a smile and farewell us with a smile . Thank you ritz Carlton for the experience
AA.M.KVery good hotel located in the center of the city. with spacious room and clean.
Breakfast is also very good , staff are friendly.
King Fahd Library Metro station is only 10 minutes walking away from hotel.
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