Took the skytrain aka Kalayang to commute between terminals. Reached T3 exit towards domestic departure exit take escalators near rightmost end from L2 to L1. Turn right at L1 following signs towards Hotel.You will see an A&W restaurant on the right side near the hotel entrance.
Skytrain took 7 mins from terminals to terminals including airport express train to city area.
The location is very Ideal for very early flight schedule or flight overlay. Quick check in. Good breakfast.
Hotel utilized Ipad system to showcase their various services and facilities, also doubled as phone and messaging system for room service between the front desk, restaurant and room.
The hotel was very near with the airport and the free shuttle bus was very accomodating. For budget traveller it is good, but do not expect too much. The bus provided was very old van with no aircondition, but as long as you can reach the airport on time then it is acceptable. The hotel provide very basic amenities as for transit hotel. However, at night you can hear the noise like plate/spoon or pipe clattering and people's chatting.im not sure if it was sound from kitchen or the other room beside us. And the room got mosquitos. Overall the room okay.
This is no doubt the best hotel for anyone for anyone who’s planning to attend any event in ICE or the surrounding areas. However, if you have no such urgency or a casual traveller, I wouldn’t recommend you to stay here. The location is a bit far from everything, the amenities are rather lacking and the cleanliness is a bit questionable - I peeked in between the toilet sink and it was very dirty 😢 The variety of foods for breakfast was not THAT much, and when there’s an event the hotel got super busy, the breakfast spot was really crowded and I’m afraid the staffs are nor prepared for such influx of people.
The hotel surpassed all my expectations! The staff was welcoming and accommodating right from the moment I checked in. The room was clean, and the view of the city from it was splendid. The breakfast spread was also quite tasty. I will certainly return during my next visit!”
I've stayed at this hotel several times for business trips. The restaurant is right outside a large plaza, offering many convenient dining options, and the environment is quite good. There's also an outdoor swimming pool. For breakfast, I personally feel it's more geared towards locals; I usually go for rice noodles, toast, vegetables, and some fried items. It gets extremely busy on Saturdays and Sundays.
I stayed here as a solo traveler and was really impressed. The staff were friendly and helpful, making me feel welcome from the start. My room was clean, spacious, and had a balcony with a beautiful view. I love that all rooms are non-smoking. The Wi-Fi was fast, and the smart TV let me watch Netflix and YouTube with ease. The location is also great, close to the BSD area. Highly recommended for a comfortable and convenient stay!
The room was simply gorgeous. To be fair, the entire hotel looks well designed and maintained. The bed is so soft that we overslept everyday 😂😂The couch by the window is a nice touch to watch the views outside. We were blessed with beautiful sunsets while we were there.
Food:
The breakfast buffet includes western and Indonesian cuisine. I actually preferred the fruits prepared at dinner than breakfast. You can choose to eat at the restaurant on the 6th floor or ground floor, both serve the same meals at the same time. The prices are a bit steep but totally worth the taste. There is an ice cream bar on the ground floor😋😋😋
Amenities:
There’s a pool and jacuzzi on the 16th floor. The jacuzzi is large enough for a group of about 6 friends to comfortably sit in there. We had massages while we were there, quite an average experience. What was supposed to be a 90-minute experience was greatly shortened with no explanation. The facial was below average and should be cut out of the treatment if there are no individuals trained to provide the service. The massage rooms look spectacular with a private shower and bath. Perhaps include some aromatic elements to elevate the experience.
This hotel is very nice and very clean hotel but My experience with this hotel quite literally was scary because at night time got a few things happen. So scary and hunted for me and my family when the door is bell without any person around.
Something is moving around the room and noises coming from the window, we’re all just trying to ignore this situation but for you guys information I stay at 611 and 612.
Thankyou
First, the downsides: I expected the garden-view room to have a strong musty smell, but surprisingly, the lake-view room had it too. I highly recommend the hotel address this musty odor; it really detracts from the stay.
Secondly, the airport shuttle only runs on the hour, not on the half-hour. Given its proximity to the airport, I suggest increasing the shuttle frequency, at least by adding half-hourly services.
On the positive side: it's close to the airport.
The room's hygiene was terrible. There were even traces of feces from the previous guest on the bedding, which I only discovered in the morning. It disgusted me for a long time. When I reported it to the front desk, all I got was an apology! Whatever, I'm definitely not staying here again.
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8,8/10
Very Good
Lovely hotel, perfect for a quick getaway. Location was exactly where I needed to be for my situation. Breakfast was decent, rooms were clean, wifi worked great, pool was nice and gym was well equipped. Very good value for money. 10 out of 10 highly recommend for anyone who needs to be in this area
Staffs are super friendly and nice! The customer service/receptionist will WhatsApp you to check if everything is okay. You can just call and ask them for anything within their means. Breakfast buffet was good too, a lil downside is the location of the hotel. If you’re coming from City of Jakarta, it will be quite jam if you move out at the wrong timing. But I’ll totally come back coz the hotel is located beside a mall & the big Sea Aquarium! Love it!
They have beautiful pool and Gym .The hotel breakfast is nice .The hotel doing major painting work and up grading good for family holidays near by few mall around.
We had a wonderful 3 days and 2 nights stay at Novus Jiva Anyer. The atmosphere was calm and refreshing, perfect for a relaxing family getaway. The rooms were comfortable, the views were beautiful, and the staff were consistently friendly and attentive. Overall, it was a pleasant and memorable experience, and we truly enjoyed every moment of our stay.
I stayed at this hotel for a short business trip and had a comfortable experience. The room was well maintained, the working environment was convenient, and the service was professional. The location made commuting easy, which added value to the stay.
Quick check in, good room size. I got good open view and near to a food court and convenient store just outside 2 minutes walking distance. Easy check out with great choice of breakfast buffet. Free airport shuttle service and on time.
Clean and tidy! Spacious room with large bed! Located at the terminal 2, it’s convenient for guests who transfer flight at next day. Good stay with friends and family.
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