We had a great time staying in this property. Service staffs are very friendly and helpful especially Mr Otto the front desk manager. Rooms are clean and basic amenities provided but the bedding a bit too hard. The restaurant situated by the poolside which located on the 2nd floor of the Suite. Serving breakfast at 200bht per pax, lunch and dinner buffet at only 250bht per pax. There’s a golf course, spa, fitness room, business center and a water park in front of the resort for children. Whereby in the casino there’s a nice island bar serving alcohol and a great selection of wines too. Overall staying here was quite comfortable and relaxing. Highly recommended.
Hotel staff, in particular lady on reception were great, friendly and genuinely really helpful! Even booking a taxi for us at end of stay cheaper than a tuk tuk would have been.
However the room left a lot to be desired. The bed sheets and both pillows were heavily stained and one of the stains was blood, which was a large stain on the inside of the bed sheets. The room was covered in gecko poo and a gecko nest was behind the aircon unit. The hotel staff got one gecko out in the day time but two much larger ones were in the nest that came out at night and we found it very difficult to sleep here. Luckily was only for one night as we would not stay here again.
Positive was the shower had hot water and was reasonably powerful
I stayed at this hotel recently, and overall, it was a decent experience. The hotel is small but quite cozy, and the rooms are clean and comfortable. However, be aware that there is no water or kettle provided in the room by default. If you need them, you have to ask at the front desk, and they will provide them upon request.
One downside to my stay was the attitude of the lady at the lobby — she was quite rude and unwelcoming, which left a bad first impression. Hopefully, this can be improved in the future.
On the positive side, the breakfast was excellent — fresh, tasty, and a good variety of options to choose from. It was definitely a highlight of my stay.
If you're looking for a simple, clean place with a good breakfast and don’t mind asking for basic amenities, this place could be a good fit.
Along Mekong River, very nice view and chill atmosphere, you can relax in their cafe right next to reception.
Staff were absolutely sweet and friendly, they were so helpful and provided excellent service and very hospitality. Location is great, you are very close to everything in town.
Negative point : The room have some smells, not sure where it come from, especially the bathroom. Wi-fi can be better speed.
We had a gecko who lived in a hole in our bathroom so sometimes he would leave waste in the bathroom… either he’s frequent or the staff doesn’t clean the walls often. but aside from that the location is good, staff was helpful (especially the people working downstairs in the building, not part of the hotel) and the room was huge.
It was quiet and the bed was very comfortable. The bathroom smells a bit like sewage. The shower works, but the drain doesn't drain well. They didn't have a hair dryer, but they found one and brought it to me. Booking a tuk tuk to the airport was also smooth.
The Aura Residence is an ideal spot for travelers wanting to discover the city. The Aura Residence offers a pleasant stay in Savannakhet for those traveling for business or leisure. Savannakhet Airport is located approximately 5km away from this hotel. Seeing Savannakhet's sights from this hotel is easy with Monument to Ho Chi Minh, St. Teresa's Catholic Church and Wat Sainyaphum all close by. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Savannakhet hotel provides parking on site.
MmybagisredAlong Mekong River, very nice view and chill atmosphere, you can relax in their cafe right next to reception.
Staff were absolutely sweet and friendly, they were so helpful and provided excellent service and very hospitality. Location is great, you are very close to everything in town.
Negative point : The room have some smells, not sure where it come from, especially the bathroom. Wi-fi can be better speed.
AAnna342I stayed at this hotel recently, and overall, it was a decent experience. The hotel is small but quite cozy, and the rooms are clean and comfortable. However, be aware that there is no water or kettle provided in the room by default. If you need them, you have to ask at the front desk, and they will provide them upon request.
One downside to my stay was the attitude of the lady at the lobby — she was quite rude and unwelcoming, which left a bad first impression. Hopefully, this can be improved in the future.
On the positive side, the breakfast was excellent — fresh, tasty, and a good variety of options to choose from. It was definitely a highlight of my stay.
If you're looking for a simple, clean place with a good breakfast and don’t mind asking for basic amenities, this place could be a good fit.
GGuest UserHotel staff, in particular lady on reception were great, friendly and genuinely really helpful! Even booking a taxi for us at end of stay cheaper than a tuk tuk would have been.
However the room left a lot to be desired. The bed sheets and both pillows were heavily stained and one of the stains was blood, which was a large stain on the inside of the bed sheets. The room was covered in gecko poo and a gecko nest was behind the aircon unit. The hotel staff got one gecko out in the day time but two much larger ones were in the nest that came out at night and we found it very difficult to sleep here. Luckily was only for one night as we would not stay here again.
Positive was the shower had hot water and was reasonably powerful
PPitta_PitipornWe had a great time staying in this property. Service staffs are very friendly and helpful especially Mr Otto the front desk manager. Rooms are clean and basic amenities provided but the bedding a bit too hard. The restaurant situated by the poolside which located on the 2nd floor of the Suite. Serving breakfast at 200bht per pax, lunch and dinner buffet at only 250bht per pax. There’s a golf course, spa, fitness room, business center and a water park in front of the resort for children. Whereby in the casino there’s a nice island bar serving alcohol and a great selection of wines too. Overall staying here was quite comfortable and relaxing. Highly recommended.
JJiuqugongwuyuanThe hotel in Savannakhet offers good value for money. It's clean, the service is excellent, and the receptionist speaks fluent Chinese.
GGuest UserWe had a gecko who lived in a hole in our bathroom so sometimes he would leave waste in the bathroom… either he’s frequent or the staff doesn’t clean the walls often. but aside from that the location is good, staff was helpful (especially the people working downstairs in the building, not part of the hotel) and the room was huge.
GGuest UserIt was quiet and the bed was very comfortable. The bathroom smells a bit like sewage. The shower works, but the drain doesn't drain well. They didn't have a hair dryer, but they found one and brought it to me. Booking a tuk tuk to the airport was also smooth.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.