Featured facilities: Parking, Laundry service (on-site), Restaurant
4 reviews
5.5/10
1 night
From MYR 476
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5,5/10
MMORITAThe hotel is in a very quiet location and has a beautiful gym and swimming pool. The hotel staff is very helpful, and the stay itself was very good.
However, I did have a problem at check-out, as I had to leave the hotel, and the staff were not very friendly and helpful. I had booked this hotel through trip.com and paid for four nights' accommodation and breakfast in advance. However, when I checked out, the front desk staff charged me for an additional night and breakfast for four days, as I had only paid for three nights, and breakfast was not included. When I showed them the booking confirmation produced by Trip.com, they said it was invalid as it was not issued by their hotel.
I stayed with a Nigerian friend, so he negotiated with the manager to check again. The manager then tried to claim again that I had paid for four nights' accommodation but that breakfast was not included. I had no choice as my flight was almost ready and I left the hotel having paid about $50 for breakfast for the four nights.
In the reviews I saw when booking this hotel on Trip.com, some people, like me, paid for their stay in full in advance but were told to pay again at check-out as they had not paid. This person eventually paid again in full. I was concerned about it, and the same thing happened to me.
If you book this hotel, I would not recommend paying in advance.
Apart from this, my stay at this hotel was very nice.
GGuest UserI was in Kano on a business trip, and this hotel's location was incredibly convenient. The Kantingquali, Singh, and Sabangari markets are all within a 10-minute drive, making it very efficient to go to negotiate deals in the morning and return to the hotel in the afternoon to revise price lists. The front desk staff speaks Chinese, and there's also a Hausa translator, which made scheduling appointments with local merchants and confirming deliveries much smoother. The room was clean and hygienic, with excellent attention to detail. It had a kettle, a multi-functional adapter, and a desk – all very convenient. No staff entered the room unless I requested cleaning services. Security was excellent, with patrols and armed guards, making me feel very secure from the moment I entered the hotel. The restaurant served delicious meals, including Chinese and local dishes – clean, hygienic, and tasty, definitely a gourmet experience, so there was no need to eat out. The only downside was the weak internet connection, which is typical of the area's infrastructure, but you get used to it. Overall, it offered great value for money and was the most satisfying hotel I stayed at among several I visited in Kano.
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