We enjoyed the breakfast buffet, but several facilities, like the rooftop terrace, were closed. I think some parts of the hotel need renovation.
The staff was very friendly. However, the towels were worn, and the bed was poorly made—it only had a bottom sheet, not a blanket. The mattress was a bit hard, below the standard of a 5-star hotel. I'm leaving this review so they can restore the hotel to the high standard it deserves.
Hotel near Bella Vista,Panama City33.3% of visitors choose this area
FFLYFARE2025.10.12
The inn is near the subway station, it is convenient, take the airport to take the subway for about an hour. The location is OK. The ke re-raised cockroach is a bit noisy, and the sound is very loud early. 😂
Hotel near Bella Vista,Panama City33.3% of visitors choose this area
LLois Cowart2025.05.31
This hotel is an oasis in the heart of downtown! Clean and spacious public areas! It has an inside bar with a pool table, restaurant, beer pub and outdoor beer garden. The outside areas were filled with beautiful green tropical plants and flowers and the pool was clean. Love the decor all over and even in the elevator!! Our king size bed was comfy with plenty of pillows and the bathroom was clean, stocked well and had plenty of hot water. The only slightly negative thing I can say is that the carpet could be replaced but it was clean. The service was very good from the front desk to the beer garden to the restaurant. I would recommend this hotel to couples and large groups! Oh, they have a workout room also!
It was a decent place to stop for a quick break (although not very comfortable) as it was located not far from the bus terminal. It was within walking distance of the Panama Metro station Loteria.
It started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card.
We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service.
We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe.
I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.
Hotel near Bella Vista,Panama City33.3% of visitors choose this area
GGuest User2026.04.13
The hotel is close to a main street with shops, restaurants, a supermarket and a subway station, hence very convenient. The room is spacious There is a gym too.
The only thing i want to comment is it only offers 2 free bottles of water to guests the first day. After the first day, no more free water.
Hotel near Bella Vista,Panama City33.3% of visitors choose this area
ZZailvxingzhongshenghua2024.03.13
The room is very large, and it's spacious enough to store your luggage.
Convenient transportation. There is a subway station nearby within a few minutes' walk.
There is a 24-hour convenience store next door downstairs, and there is a 24-hour restaurant at the intersection further east. Everything is very convenient.
The front desk manager CESAR R. was very nice and upgraded me to a suite, which made my six-night stay very comfortable. I will choose this hotel first next time I come back.
Location of the hotel is excellent as it is near the waterfront and you can walk to nearby malls. The only con with the hotel is the breakfast staff. They were not up to the standards of the hotel and had to be asked to refill water and milk in the communal jugs. They seemed very overwhelmed by their tasks and were not proactive enough. Aside from that, the hotel was very good.
The front desk staff were very polite. One of the ladies, who looked like she was of mixed Chinese and American descent, even pronounced my words correctly. The location isn't near tourist spots; it's in a commercial area. There are plenty of yellow taxis to take you to the old town, which is very convenient. It's not far from the city center to the sluice gate, so it's best to leave early. Breakfast is quite good for a few dozen yuan. Although it's an old hotel, the world outside is vast and diverse. It was clean and safe, and I was satisfied with my stay!
Hotel near Bella Vista,Panama City33.3% of visitors choose this area
BBaqishizuzhu2024.08.10
Hotel design, cleanliness and location. The hotel is conveniently located in the financial district with many dining options nearby, suitable for both business and leisure travelers. The hotel's rooftop pool and gym are popular with guests, providing a nice view of the city.
Very Good
120 reviews
8.6/10
Price from
€92
per night
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8,7/10
Very Good
MMister StephenThe bed and pillows were very comfortable. Enough space on floor to open bags. Free shuttle only runs on the hour and the schedule can only be found at the hotel. The place to catch it at Terminal 2 is outside exit 17 and cross the road once. I will post pictures. I had a very good breakfast there.
LLois CowartIt started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card.
We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service.
We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe.
I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.
GGuest UserGreat views of Panama City, very modern hotel as expected of the RiU chain with friendly bi lingual staff and many amenities. The pool area is stunning. Breakfast options spoilt for choice. Food is a 10/10
I totally loved it there
LLois CowartThis hotel is an oasis in the heart of downtown! Clean and spacious public areas! It has an inside bar with a pool table, restaurant, beer pub and outdoor beer garden. The outside areas were filled with beautiful green tropical plants and flowers and the pool was clean. Love the decor all over and even in the elevator!! Our king size bed was comfy with plenty of pillows and the bathroom was clean, stocked well and had plenty of hot water. The only slightly negative thing I can say is that the carpet could be replaced but it was clean. The service was very good from the front desk to the beer garden to the restaurant. I would recommend this hotel to couples and large groups! Oh, they have a workout room also!
LLady Kwenadi⭐️⭐️⭐️⭐️⭐️
A wonderful experience in the Heart of Casco Viejo!
Art Casco is hands-down one of the most stylish and comfortable boutique hotels I’ve ever stayed in. The location is unbeatable—right in the heart of Casco Viejo, with historic charm all around and just steps from the waterfront, restaurants, and beautiful architecture.
From the moment I arrived, the staff were absolutely amazing—so warm, attentive, and genuinely helpful. There was a bit of confusion about my second day of booking, even though I had paid online. But they handled it with patience and professionalism. Please make sure this hotel gets their money—they truly deserve it.
The rooms are artistically designed, clean, and full of character. Every detail—from the artwork to the furniture—felt curated with care. The air conditioning worked perfectly, the bed was super comfortable, and the bathroom had great water pressure (a big deal in Panama!).
The entire property felt like a peaceful, artistic escape from the buzz of the city. If you’re looking for a boutique stay that blends art, comfort, and outstanding service, Art Casco is the perfect choice. I’ll definitely be returning!
GGuest UserRoom was nice and comfortable though carpet had not been vacuumed in a long time.
Had a massage at the spa. Extremely disorganized and inexperienced massuese. With 30 minutes notice of my arrival there were no towels or robes ready. She kept bringing things one at a time even while i waz naked getting into the shower- bath mat, then robe, then robe belt, then towel, then slippers. I told her i just want back massage and done strong but i had to keep telling her where to rub and to be stronger.
Other than that the facility was nice
I used on line booking to book one day, then two more days then three more days. I always book for two but om the last three days something went wrong and somehow got booked only 1 person. Desk attendant told me $55 a day to change to two person. I think the app which i didn’t use the first two times defaulted to kne person and i didn’t have a chance to select two person
It waa extremely difficult to get a drink at the bar.
I did manage to get a drink at the bar then moved to a table. When i got the bill for items at the tae, the drink i had already paid for was on the bill. The waitress corrected it, thankfui had the bar receipt in my pocket
GGuest UserStayed 2 nights, hotel and room normal. In front of the hotel there is Av. Balboa, busy day and night, so you can hear a bit of noise.
During our stay there was construction work behind the hotel, so the pool (which is small for those who want to swim 7/7 m) is not nice to use because of the loud noise. The breakfast does not offer much choice and with products not at the level of a hotel of this rating. For the price I paid the quality/price ratio was OK, but I saw that it can also cost up to CHF 50.00 more per night. We will return to Panama City at the end of our tour of the country, but not to the Méridien.
Kind and competent staff, good WI-FI.
AArsen AlikhanyanThis is a very overvalued hotel, in reality the amenities are quite a low standard, rooms need minor renovations, and the housekeeping and maintenance services need proper improvement!
Maintenance issues: the sink had overspread issue, drainage issue, toilet had overfilling issue with a noise, shower vents didn’t close fully, unless you master the “secret”; floor in the bathroom was steep towards the bedroom area, instead of being steep towards the drainage hole, the entrance door wouldn’t close without noise because of touching the floor..
Housekeeping: they attended the room only after i asked and reminded. Even then they once didn’t clean the floor, twice didn’t provide refills of the amenities (water, tissues, etc.). Only after my kind complaint to the reception, they finally fixed the issues.
The reception and restaurant staff are very nice, kind, and attentive! Thanks and well done!
BBaqishizuzhuHotel design, cleanliness and location. The hotel is conveniently located in the financial district with many dining options nearby, suitable for both business and leisure travelers. The hotel's rooftop pool and gym are popular with guests, providing a nice view of the city.
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