Extremely clean, modern with the most complete buffet breakfast you can find at this price point! The pool has a great view, the rooms also have unobstructed views specially higher floors. The gym is well equipped & has proper A/C. Wifi works seamlessly in the rooms & the entire facility. Restaurants, pharmacy & even a hospital is walking distance & Multiplaza mall isn’t too far to walk to or a short Uber.
Not a nice area and unsafe especially at night ... the bed was rock hard !!! There is no desk in the room! There was a small fridge where you can put a few bottles. Wifi only worked in the bathroom.
It started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card.
We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service.
We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe.
I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.
I didn't like this room. I preferred the room I had in a previous trip.
The buffet was ok, but we had a problem with one payment by credit card. The buffet and drink showed as paid on my friend's application, but the hotel said the payment was declined. They will get in touch with my friend since the issue is not closed.
Facilities: Good
Hygiene: Excellent
Environment: Clean
Service: Very good
A must-have for business trips, and it is very close to the exhibition hall! Very good👍
It is indeed a good choice for business trips to Panama
And the platform service is also excellent!
It was ok. It was within budget. It was not bad. You can call cabs and uber to pick you up also close to albrook mall about 12 minutes or less. Nice place to stay
This is a very overvalued hotel, in reality the amenities are quite a low standard, rooms need minor renovations, and the housekeeping and maintenance services need proper improvement!
Maintenance issues: the sink had overspread issue, drainage issue, toilet had overfilling issue with a noise, shower vents didn’t close fully, unless you master the “secret”; floor in the bathroom was steep towards the bedroom area, instead of being steep towards the drainage hole, the entrance door wouldn’t close without noise because of touching the floor..
Housekeeping: they attended the room only after i asked and reminded. Even then they once didn’t clean the floor, twice didn’t provide refills of the amenities (water, tissues, etc.). Only after my kind complaint to the reception, they finally fixed the issues.
The reception and restaurant staff are very nice, kind, and attentive! Thanks and well done!
Of all the hotels I’ve stayed in at this price range, it was the best. They even let me check in early for a small fee. Unusually, the hotel had face towels. The pool was great and very clean without too much chlorine. Nice view. The food offered at the restaurant was pretty good for hotel food. The room was very clean. Easy walk to the pier area.
It was a decent place to stop for a quick break (although not very comfortable) as it was located not far from the bus terminal. It was within walking distance of the Panama Metro station Loteria.
Service is fantastic, very nice staff always willing to help / ask if you need anything.
Prime location for subway/ metro station & plenty of restaurants.
Buffet breakfast is really good for the price you pay. Fresh papayas & pineapples, scrambled eggs & omelettes, fresh papaya juice & regular orange juice. Lots of bread options, hot corn soup or oatmeal, salads & vegetables with plenty of cheese, sausage options. No pools but there’s a hot jacuzzi. Gym is well equipped. This hotel is the one we come back to when we are looking for a great value.
Great
58 reviews
9.2/10
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KRW 126,396
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AAnonymous UserI didn't like this room. I preferred the room I had in a previous trip.
The buffet was ok, but we had a problem with one payment by credit card. The buffet and drink showed as paid on my friend's application, but the hotel said the payment was declined. They will get in touch with my friend since the issue is not closed.
LLois CowartIt started out nice because they allowed us to check in early. Once he started the process, I let him know that we preferred the king size bed as my reservation was for a ”standard room with 2 double beds or a king bed”. That was when I started getting disappointed as he said it would be an extra charge of $25 for the king bed. I questioned why and was told that my reservation was for a standard room and it was extra for a king bed. I showed him what it said but he insisted it was extra. My husband just wanted to get checked in, so he paid for it with his credit card.
We were very satisfied with our room as it was nice and clean and on the bottom floor. The TV would not play any channels of any kind so we couldn't even have that on for entertainment. We went out to the pool area only to find out that the poolside bar was closed and would not be opened during our stay. (05/05/2025). When I choose a place to stay, I expect to be able to enjoy the amenities listed. It did not list anything about being a low season or that the poolside bar would be closed. We had been looking forward to lounging in the pool while having cocktails. We're went inside to the bar and had to look around to find someone to get us drinks. Later on, we did have a very nice dinner in the restaurant with good service.
We had to leave early in the morning and it was great to have shuttle service available and ready to take us to the airport. The driver was very efficient and safe.
I did talk to the front desk about the extra $25 charge because I still felt that we should not have been charged extra. He was very apologetic and understood my point but could only give me a card with a number to call. Overall it is a beautiful property and the rooms are comfortable.
GGuest UserGreat views of Panama City, very modern hotel as expected of the RiU chain with friendly bi lingual staff and many amenities. The pool area is stunning. Breakfast options spoilt for choice. Food is a 10/10
I totally loved it there
LLois CowartThis hotel is an oasis in the heart of downtown! Clean and spacious public areas! It has an inside bar with a pool table, restaurant, beer pub and outdoor beer garden. The outside areas were filled with beautiful green tropical plants and flowers and the pool was clean. Love the decor all over and even in the elevator!! Our king size bed was comfy with plenty of pillows and the bathroom was clean, stocked well and had plenty of hot water. The only slightly negative thing I can say is that the carpet could be replaced but it was clean. The service was very good from the front desk to the beer garden to the restaurant. I would recommend this hotel to couples and large groups! Oh, they have a workout room also!
LLady Kwenadi⭐️⭐️⭐️⭐️⭐️
A wonderful experience in the Heart of Casco Viejo!
Art Casco is hands-down one of the most stylish and comfortable boutique hotels I’ve ever stayed in. The location is unbeatable—right in the heart of Casco Viejo, with historic charm all around and just steps from the waterfront, restaurants, and beautiful architecture.
From the moment I arrived, the staff were absolutely amazing—so warm, attentive, and genuinely helpful. There was a bit of confusion about my second day of booking, even though I had paid online. But they handled it with patience and professionalism. Please make sure this hotel gets their money—they truly deserve it.
The rooms are artistically designed, clean, and full of character. Every detail—from the artwork to the furniture—felt curated with care. The air conditioning worked perfectly, the bed was super comfortable, and the bathroom had great water pressure (a big deal in Panama!).
The entire property felt like a peaceful, artistic escape from the buzz of the city. If you’re looking for a boutique stay that blends art, comfort, and outstanding service, Art Casco is the perfect choice. I’ll definitely be returning!
GGuest UserRoom was nice and comfortable though carpet had not been vacuumed in a long time.
Had a massage at the spa. Extremely disorganized and inexperienced massuese. With 30 minutes notice of my arrival there were no towels or robes ready. She kept bringing things one at a time even while i waz naked getting into the shower- bath mat, then robe, then robe belt, then towel, then slippers. I told her i just want back massage and done strong but i had to keep telling her where to rub and to be stronger.
Other than that the facility was nice
I used on line booking to book one day, then two more days then three more days. I always book for two but om the last three days something went wrong and somehow got booked only 1 person. Desk attendant told me $55 a day to change to two person. I think the app which i didn’t use the first two times defaulted to kne person and i didn’t have a chance to select two person
It waa extremely difficult to get a drink at the bar.
I did manage to get a drink at the bar then moved to a table. When i got the bill for items at the tae, the drink i had already paid for was on the bill. The waitress corrected it, thankfui had the bar receipt in my pocket
GGuest UserStayed 2 nights, hotel and room normal. In front of the hotel there is Av. Balboa, busy day and night, so you can hear a bit of noise.
During our stay there was construction work behind the hotel, so the pool (which is small for those who want to swim 7/7 m) is not nice to use because of the loud noise. The breakfast does not offer much choice and with products not at the level of a hotel of this rating. For the price I paid the quality/price ratio was OK, but I saw that it can also cost up to CHF 50.00 more per night. We will return to Panama City at the end of our tour of the country, but not to the Méridien.
Kind and competent staff, good WI-FI.
AArsen AlikhanyanThis is a very overvalued hotel, in reality the amenities are quite a low standard, rooms need minor renovations, and the housekeeping and maintenance services need proper improvement!
Maintenance issues: the sink had overspread issue, drainage issue, toilet had overfilling issue with a noise, shower vents didn’t close fully, unless you master the “secret”; floor in the bathroom was steep towards the bedroom area, instead of being steep towards the drainage hole, the entrance door wouldn’t close without noise because of touching the floor..
Housekeeping: they attended the room only after i asked and reminded. Even then they once didn’t clean the floor, twice didn’t provide refills of the amenities (water, tissues, etc.). Only after my kind complaint to the reception, they finally fixed the issues.
The reception and restaurant staff are very nice, kind, and attentive! Thanks and well done!
BBaqishizuzhuHotel design, cleanliness and location. The hotel is conveniently located in the financial district with many dining options nearby, suitable for both business and leisure travelers. The hotel's rooftop pool and gym are popular with guests, providing a nice view of the city.
GGuest UserIt was a decent place to stop for a quick break (although not very comfortable) as it was located not far from the bus terminal. It was within walking distance of the Panama Metro station Loteria.
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