I’ve never had a team this pleasant and genuinely caring. Even in the restaurant, the staff went out of their way to connect with me and make me feel welcome.
The rooms are a bit on the rough side and could use a few updates, but everything was clean and functional. The breakfast is very basic and could be improved, though to be fair — it’s free.
The shuttle service was a lifesaver, and honestly, it’s the people here that make the biggest difference. Their kindness and effort raised my rating higher than it would have been otherwise.
Love the breakfast there! Complimentary coffee and tea all day long!
Location is very good as there is public transport right outside of the hotel.
Suitable for families or a weekend gate away as there is a very nice chocolate right outside of the hotel.
I was very satisfied with the double bed for the first time, but this time the single bed was shocked. The toilet is half as big as last time. The soundproofing is also poor, and it doesn't feel like the same hotel as before. Maybe the top floor hasn't been renovated yet. This time the room doesn't deserve 800 RMB at all
The room is large and very clean. Like many hotels in Canada, the room is equipped with an old-fashioned air conditioner, which is a bit noisy, but you will get used to it after staying for a few days. It is generally quite comfortable. The front desk service is very polite. The room we were assigned is next to the atrium. The window is the platform of the atrium. If there are people outside, they can stand on the ground and see the room directly. The privacy is a little poor, so the window is equivalent to no window. It is closed during the day and night, and the curtains are drawn tightly, although it seems that there are no people outside all day. The hotel restaurant is a bit far from the room. You need to go around several corridors and go out of the security door. The breakfast is paid separately, and the taste is good. The hotel is close to the waterfront, which is very convenient for walking on the beach.
This hotel is well located and the service provided by the front desk staff, Ms. Iryna, is particularly considerate. If you encounter any problems, you can get them solved promptly by approaching her, which makes guests feel at ease during their stay.
The hotel is old and the equipment is average. The location is very good, just by the pier. It is very convenient to eat nearby. The restaurant on the first floor of the hotel is also OK. We didn't go out to eat one day in heavy rain. We tried it and felt it was not bad. Parking is charged. There is also a Japanese restaurant nearby. It is good to try.
The location is OK, it is quite convenient to go out and turn around, but not by the sea, the parking lot on the roadside is quite convenient. This hotel is a bit like a hotel apartment with a microwave in the room and a small hall
Location: In fact, in a palm-sized place like Sydney, location is not very important. Is the museum next to Mick Mac Aboriginal a plus?
Cleanliness: 100 points
Service: 99 points, generally good, but one point is deducted when breakfast only has eggs as a source of protein. I asked the service staff, there is no meat, ham, meat, none at all.
Facilities: It looks clean, but the swimming pool is too crowded and the gym is a bit small.
Probably the best hotel in Sydney. Overall it exceeded my expectations.
Very Good
108 reviews
8.9/10
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GGuest UserI’ve never had a team this pleasant and genuinely caring. Even in the restaurant, the staff went out of their way to connect with me and make me feel welcome.
The rooms are a bit on the rough side and could use a few updates, but everything was clean and functional. The breakfast is very basic and could be improved, though to be fair — it’s free.
The shuttle service was a lifesaver, and honestly, it’s the people here that make the biggest difference. Their kindness and effort raised my rating higher than it would have been otherwise.
EEunice Gale DorongonCheckin was smooth, staff are nice and very accommodating, only thing is we were checked in a room where there are tick bugs. It was so horrifying, we checked in with our toddler as well. They were able to tranfer us to a different room, everyone was prompt to action this. But i dont think im gonna stay again at this hotel next time
TTianqibucuoThe room was satisfactory, the front desk had Chinese service, and it was very warm to let us check in earlier than the original check-in time on a snowy day. Good review!
HhanhanteoLove the breakfast there! Complimentary coffee and tea all day long!
Location is very good as there is public transport right outside of the hotel.
Suitable for families or a weekend gate away as there is a very nice chocolate right outside of the hotel.
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