The hotel is very clean and offers good service. It's located right next to the highway, which is great if you're just passing through. However, if your purpose is to visit Bilbao, the hotel is quite far from the city center and public transport options are limited. You'll need a car, but be aware of the high parking costs in the city.
The mattress was deformed, causing you to roll to one side of the bed. The breakfast buffet was very limited and basic for the price they charge (€20). The advertised breakfast offer of €12.95 is only valid if pre-booked; simply being a guest and wanting breakfast that morning isn't enough. And a tea or coffee costs €2.50. All in all... never again.
La verdad es que todo estuvo estupendo. Nos encantó tanto la parte del hotel como la del balneario; estuvimos muy cómodos y agusto. La habitación era preciosa, la cama muy cómoda y el baño estaba perfectamente equipado. Los alrededores del hotel son preciosos y el parking es amplio, disponible a cualquier hora. El personal fue muy amable en todo momento.
El balneario cuenta con todo lo necesario para disfrutar de una hora de relax.
Lo único que no nos gustó fue que, en toda las páginas web de reservas, aparece que el desayuno cuesta 8,50 € por persona, pero nos cobraron 12 € por persona. Sería recomendable que actualizaran esa información.
UN PERSONNEL SOURIANT PARLANT TRÈS BIEN FRANÇAIS MAIS LES DEUX POINT TRÈS MAUVAIS SONT LA CHAMBRE PMR SUR LE PALIER DIRECTEMENT EN ACCÈS ASCENSEUR ET SURTOUT ACCÈS DE TOUS LES AUTRES CLIENTS QUI AVEC OU SANS ENFANTS N'ONT PAS DE RESPECT POUR LES PERSONNES DES CHAMBRES.
LE PERSONNEL DE SOIR QUI EST JUSTE EN DESSOUS (ÉTAGE NON FERME) ENTEND LES ENFANTS, COURIR ET CRIER NE DISENT RIEN ET CE Jusqu'à 23H 30.
REPAS QUI EST DIT RESTAURANT EST PLUS UN SNACKING QU'UN RESTAURANT RAPPORT QUALITÉ PRIX TROP CHER MAIS DÉPANNE D'où le tarif surement.
Dommage, car les chambres sont grandes et propre avec un personnel d'accueil et de restauration très souriant.
At this time, the weather in this place is still very good. If you have the sun, it will not be particularly cold. You can wear a long sleeve, but once it rains, it feels particularly wet and cold. The weather is very good. The hotel is right next to a road, and sometimes the sound of road cars will be heard. Everything else is fine.
The river view room is stunning. It is wonderful to be able to enjoy from near the beautiful Vizcaya Bridge and the beautiful estuary in which you can see different athletes rowing and also observe some small boats sailing.
The room is picturesque with modern and more classic details. What I like the most, as I said, is the balcony with views of the estuary and the comfort of the bed.
Good TV, it has a mini bar and coffee maker with two complimentary capsules and downstairs in the hotel hall there is an old elevator in which it has coffee, chocolate and other drinks also free of charge 24 hours a day.
Good attention from the employees since they were always friendly and willing, and everything was clean.
I will return as soon as I can, I felt very comfortable with everything 😃👍🏽
Staff were really friendly and accommodating. A bit further out from city centre than initially anticipated and not in the nicest part of the city but fairly accessible from the local metro station.
I was really nicely surprised by this hotel as I wasn’t sure what to expect. The room was spacious, clean and comfortable. There is a gas station, restaurant, bar and shop onsite which is helpful for passing travellers. There was no tea/coffee making facilities in the room, not even a kettle, which I think is a nice touch and handy for travellers. The hotel staff was friendly
We came here without a car having got busses from Bilbao. Not easy finding a hotel with a pool and within LaGuardia so worked perfectly. Arguably not a four star but was comfortable and and pool was lovely.
Would recommend for the price
Centrally located hotel with a good quality bed and bathroom, our room also had a balcony and daily housekeeping. Reception staff were friendly and we had the option for free tea and coffee 24/7 at the machine. Cannot comment on breakfast as we did not opt for it.
Very Good
142 reviews
8.9/10
Price from
TRY 3,970
per night
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8.1/10
Very Good
GGuest UserThe best that has the hotel is the staff that is willing to go the extra mile to help. Charming and helpful. The location is foos as ir is just opposite to the tram station that foes into downtown. The rooms are autere. Lacks som drawers and the closet is unconfortale. No nigth side table, just a tiny plank of wood were one can hardly leave the phone to charge and not much more.
AAnonymous UserThe hotel is beautiful, full of character
The location is a bit remote, however the drive was worth it
The Michelin restaurant in the hotel is incredible
Don’t expect much amenity in the room , just basic compared to other 5 stars hotel chain
GGuest UserI spent a good night the owner very nice beds au top very good breakfast very good to notice a little lack of cleaning in the head of the bed with powder
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