Pet Friendly Hotels in Osaka Prefecture, Japan

This was a really good hotel to stay in. First impressions weren’t great as we didn’t even recognise reception but after that everything was good. The staff are all young and really willing to help. A special shout out to Mai. We had a larger room which gave us some space and we had the most comfortable pillows of our whole three week trip. The towels were soft too, the shower was excellent and there were lots of pegs to use to hang things. We did all our washing and drying for a nominal fee which was useful. The breakfast had a good variety of food on offer. The hotel was in a good location, not far from a station.

Dear Yuki, I hope this message finds you well. I wanted to take a moment to sincerely thank you for the exceptional service and warm hospitality you provided during my recent stay at Canopy by Hilton Osaka Umeda. Your kindness, professionalism, and attention to detail truly made my experience memorable. From the moment I arrived, your friendly demeanor and willingness to assist made me feel welcomed and valued. It is clear that you genuinely care about your guests and strive to create a comfortable and enjoyable environment. Please know that your efforts did not go unnoticed, and I am grateful for the outstanding service you provided, especially helping us to weigh our luggages. You are a wonderful representative of the Canopy by Hilton brand, and your dedication to excellence is truly commendable. Thank you once again for making my stay so special. I look forward to visiting again and experiencing your excellent hospitality once more. Warm regards, Leung and Chan

First of all, the communication was amazing. Fast replies and clear instructions on how to get to the apartment and how to get in. The facility was clean. It is not a bit room but as you’re not there most of the time it really doesn’t matter. The room has all facilities I needed. A desk, small kitchen with fridge, electric stove and a microwave. What made me choose this apartment was the gym. As compared to other apartments or hotels on Trip, this gym had a squat rack and barbells. I generally miss this at a hotel/ apartment gym and it was highly appreciated. I would definitely recommend this place and would book this again when I return to Osaka!

Location is a little far from the station, acceptable The room does not provide slippers, the floor is a bit dirty, wipe the area that will move with disinfectant wipes, the convenience store around just don't have slippers to sell, and the first night you have to tiptoe to buy slippers at the department store. There are hangers but there is no good way to hang clothes in the room There is a fitness room downstairs, which is a bonus item. Administrator's message response speed is fast, commendable

The hotel's location was ideal, almost right next to the anime merchandise area we planned to visit, just a few minutes' walk away. For our trip, primarily focused on shopping and pilgrimage, it was practically perfect, saving us a significant amount of travel time and money. As for the room itself, it was generally comfortable and clean, but the only minor drawback that made us a little uneasy was the room's password. The password seemed too simple, like the room number or a common combination of numbers, which made us wonder: could such an easily guessed password be easily solved by others? Although everything went smoothly during our stay, a more complex and randomized password would have made us feel more secure. Although our itinerary was tight, we didn't actually use the hotel's gym, but we made a point of glancing inside as we passed by. The space looked bright and spacious, and the equipment seemed quite complete, from treadmills and stationary bikes for cardio to weight training machines, all kept very clean. For travelers with ample time or those who regularly exercise, this would be a huge plus. Overall, this was a very cost-effective accommodation experience. The location is definitely its biggest advantage. If the security details of the door locks could be improved, it would be almost perfect.

I chose this hotel because it was new and in a good location. Honestly, while the hotel is new, I felt the service didn't meet the standard you'd expect from a Japanese hotel. On the day we checked in, I found bugs on a plant in the room, and even after three nights, no one came to remove it or deal with it. Since we were traveling with children, housekeeping consistently only provided toiletries for two people. We had to ask every time to get enough for four. We were out early and back late, so by night, we were too tired to call for service. However, the staff should have known how many people were staying from our check-in. On the third night, when a staff member came to turn down the beds and tidy up, they clearly saw there were four of us but still didn't provide supplies for four. With service like this, any hotel could do better. They completely ignored it, and there was no warmth whatsoever. Giving them 3 stars is being generous. Compared to the service we received at the hotel in Arashiyama, this was a disappointing contrast. Regardless of whether it's in Japan or not, this service definitely doesn't live up to a 5-star hotel standard. To be fair, the hotel is new and its location is a big plus, which was nice.

The location of the place was great. It had its own laundry area and also a larger laundromat 50m away. The gym was small but honestly very impressive with cables, free weights and ample space for 1-2 people. The check in process was pretty straight forward and they had a PDF ready for us to start. The apartment was nice and tidy. We did find some hair on the sink though. Unfortunately, we bought food to cook/ store and we found the freezer did not keep our frozen products frozen and furthermore, the stove had no gas/ wasn’t working. We had to make our eggs in a cup in the microwave. With that being said, we’d 100% recommend this place again for a short stay Osaka. These short comings could easily be fixed and finding another place like this for the price would be rather difficult.

The room is exactly as shown in the picture. It's clean and quiet. There's an elevator in the building, but it's a bit of a walk from Namba Station. The signal is intermittent when entering the building. The Wi-Fi is a bit choppy, like the room has a weak signal. But overall, it's okay. There's a family room nearby. You can walk to the Purple or Red Line (I don't remember exactly 😭).

The owner is a very good grandpa, very responsible, and he also has a super cute black Shiba Inu! The surrounding environment is particularly beautiful, right on the seaside, and the scenery at night is as charming as in the movies.

I've always loved the style of W Hotels, and choosing the W Osaka this time was definitely the right decision. **Facilities:** The facilities are comprehensive, truly befitting a five-star hotel. The breakfast was also delicious, and the gym, swimming pool, and other amenities were all fully equipped. **Cleanliness:** Spotless, no complaints there. **Environment:** The 'nightclub' vibe of the environment is fantastic! There are also many great places to eat nearby. I highly recommend the Blue Bottle Coffee downstairs. It's also very close to Shinsaibashi and Namba, basically within walking distance. The subway is convenient too, and Daimaru is just across the street diagonally, making shopping very easy. **Service:** Everyone was very enthusiastic, and most staff offered Chinese language service. English communication was also not an issue. I will definitely choose W Hotels in other locations in the future.