The room was incredibly clean with great attention to detail, and the design was very cozy. It was well-equipped, and the location made it easy to get around. Overall, it offered excellent value for money. I really felt well taken care of – the service and attention to detail were simply perfect! 💯
The hotel's primary focus on Chinese guests is evident in its services and amenities, which are predominantly in Chinese. This should be clearly stated in the hotel description on the booking websites. The villa itself is well-maintained, spacious, and equipped with everything you need. The beds and linens are of good quality, the toiletries are nice, and the bathroom is modern and clean. The air conditioner is quiet, but the external unit is quite noisy. The exterior and garden are lovely and clean.
The breakfast buffet was subpar, with cold food and coffee that required guests to microwave (completely in Chinese) it themselves, which was also a major inconvenience. Yet, the variety and quality of food was good and tasty. The staff seemed indifferent to the lack of coffee and food, and the lady who came to ”check” on us only brought coffee when we asked. Overall, our stay was satisfactory, but this place definitely needs to improve its hospitality and guest service. Given the above this place is too overpriced.
The hotel is very clean!!! The boss from Northeast China is very enthusiastic. We booked the sea diving and other activities directly with the boss. It is a blessing for lazy people. The experience is great. The location is very close to the pier, just a few minutes walk away, very convenient. I made an appointment with the boss to come again next time! There is also a Xiaomi big TV!!! There is no need to convert the plug for charging, so touching🥰
I highly recommend this beachfront hotel in Semporna! The location is amazing, directly facing the crystal-clear blue sea. Just open the window and you're greeted by the azure ocean and sky. Wake up to the gentle sound of the waves in the morning, and watch the sunset over the sea from the balcony in the evening – every frame is wallpaper-worthy, and every photo you take will be a masterpiece! 📸 The rooms are clean, tidy, and odor-free, with a spacious and airy layout. The bedding is soft and comfortable, and the toiletries are complete and brand new. The hot water and air conditioning are excellent, making for a very comfortable stay. The hotel's overall environment has a wonderful island vibe, surrounded by greenery and a gentle sea breeze – quiet, soothing, and perfect for relaxing away from the hustle and bustle.
The service is also top-notch! The staff are warm, attentive, and gentle, always ready to help with any needs. They even thoughtfully arrange island hopping and snorkeling, making your trip incredibly hassle-free. Conveniently located downstairs, with plenty of restaurants and shopping nearby, it's excellent value for money!
Choosing this hotel for your Semporna vacation is definitely a safe bet. The experience was fantastic, and I've already recommended it to friends. I'll definitely stay here again next time! 🌊
i had problem during my check in process where they can't find my booking and the room was occupied by other visitors. i booked 4 months in advance but still they missed my book. and at first they cant help me out, and ask me to make a phone call to that trip.com. i was so disappointed at that time because is late at night, and i already paid for it in advance. But luckily one of the staff offered me to stay in another kind of room without any extra charges.
We had a perfect time at Eaglebay Retreat. It’s truly an undisturbed paradise. You have an entire house and hundreds of meters of coastline all to yourself. Every morning, you can wake up in the sunshine and decide whether to go snorkeling or just relax in the sun—you have the choice. The sunsets were always perfect, and experiencing them on a paddleboard is far better than being in a crowded place like KK.
At the same time, the retreat offers a wide range of activities that are both rich and reasonably priced—paddleboarding, jet skiing, kayaking, and more, so you’ll never feel bored.
During our stay, Arlyn and h is family provided us with everything we needed: they inflated our paddleboards, helped us arrange sea activities, climbed trees to pick coconuts for us, and prepared delicious meals. Whenever we needed them, they were always available, without intruding on our privacy. Their presence was always perfectly balanced.
I would also like to thank Faizal, who did a lot of work before our arrival, and Jamri, the kind lady who helped us recover our lost Apple Pencil during our stay. She assisted in finding it, came up with several ways to return it (considering Eaglebay Retreat’s remote location), and finally delivered it to my friend personally, asking for nothing in return. Your kindness will be remembered.
Yes, I think we would definitely recommend this place to our friends, and we will visit Eaglebay again in the future.
The room was clean and tidy, and the service from the front desk and logistics ladies was very good.
The breakfast was simple, but there were staple meats, eggs and bread, and the staple meats were different for three days. There was a place on the balcony where you could wash your clothes by hand.
It was a pity that there was no kettle, only one stool, and the hot water was relatively small.
Had an absolutely fantastic two-day, one-night stay! The owner was incredibly welcoming and the staff even helped us take photos and played in the water with us. The room was very clean, and lying on the hammock net, feeling the sea breeze, was just heavenly. There's also KTV every night, which was a huge bonus. We got to try paddleboarding and snorkeling – everything was amazing!
The bathroom smell cigarette. Hotel needs to inform all guests to not smoking inside the hotel room.
Very Good
12 reviews
8.9/10
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GGuest UserWe had a perfect time at Eaglebay Retreat. It’s truly an undisturbed paradise. You have an entire house and hundreds of meters of coastline all to yourself. Every morning, you can wake up in the sunshine and decide whether to go snorkeling or just relax in the sun—you have the choice. The sunsets were always perfect, and experiencing them on a paddleboard is far better than being in a crowded place like KK.
At the same time, the retreat offers a wide range of activities that are both rich and reasonably priced—paddleboarding, jet skiing, kayaking, and more, so you’ll never feel bored.
During our stay, Arlyn and h is family provided us with everything we needed: they inflated our paddleboards, helped us arrange sea activities, climbed trees to pick coconuts for us, and prepared delicious meals. Whenever we needed them, they were always available, without intruding on our privacy. Their presence was always perfectly balanced.
I would also like to thank Faizal, who did a lot of work before our arrival, and Jamri, the kind lady who helped us recover our lost Apple Pencil during our stay. She assisted in finding it, came up with several ways to return it (considering Eaglebay Retreat’s remote location), and finally delivered it to my friend personally, asking for nothing in return. Your kindness will be remembered.
Yes, I think we would definitely recommend this place to our friends, and we will visit Eaglebay again in the future.
GGuest UserThe hotel is very clean!!! The boss from Northeast China is very enthusiastic. We booked the sea diving and other activities directly with the boss. It is a blessing for lazy people. The experience is great. The location is very close to the pier, just a few minutes walk away, very convenient. I made an appointment with the boss to come again next time! There is also a Xiaomi big TV!!! There is no need to convert the plug for charging, so touching🥰
SShaobi666The room was incredibly clean with great attention to detail, and the design was very cozy. It was well-equipped, and the location made it easy to get around. Overall, it offered excellent value for money. I really felt well taken care of – the service and attention to detail were simply perfect! 💯
GGuest UserI highly recommend this beachfront hotel in Semporna! The location is amazing, directly facing the crystal-clear blue sea. Just open the window and you're greeted by the azure ocean and sky. Wake up to the gentle sound of the waves in the morning, and watch the sunset over the sea from the balcony in the evening – every frame is wallpaper-worthy, and every photo you take will be a masterpiece! 📸 The rooms are clean, tidy, and odor-free, with a spacious and airy layout. The bedding is soft and comfortable, and the toiletries are complete and brand new. The hot water and air conditioning are excellent, making for a very comfortable stay. The hotel's overall environment has a wonderful island vibe, surrounded by greenery and a gentle sea breeze – quiet, soothing, and perfect for relaxing away from the hustle and bustle.
The service is also top-notch! The staff are warm, attentive, and gentle, always ready to help with any needs. They even thoughtfully arrange island hopping and snorkeling, making your trip incredibly hassle-free. Conveniently located downstairs, with plenty of restaurants and shopping nearby, it's excellent value for money!
Choosing this hotel for your Semporna vacation is definitely a safe bet. The experience was fantastic, and I've already recommended it to friends. I'll definitely stay here again next time! 🌊
GGuest UserLoved it, loved it! The service was incredibly thoughtful, and the room amenities were super complete. The 24-hour butler was always ready to help with anything. And the location? Absolutely unbeatable, super close to the beach. Had such a blast, I really loved it.
MMonikaMy boyfriend and I always enjoy staying in hidden gems. This vegan, environmental friendly, family run resort was exactly what we were looking for. It’s a small and intimate property right on the beach. May I add... the beach stretches very far with no one in sight!
This resort is perfect for families and couples that want to have quality time with one another.
We will definitely come back here again, and recommend it to our friends and family.
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