The room was simple but very clean. The hotel restaurant offered delicious banana swordfish and macaroni. The service, in particular, was outstanding. During check-in, they provided a thorough introduction to the facilities and even personally guided us around, explaining everything (perhaps because the beachfront pool was accessed via the back garden). Just as we were checking out, we witnessed a guest in the lobby suddenly choking. The front desk staff quickly sprang into action, performing the Heimlich maneuver and saving a life. All in all, everything was fantastic. Their high occupancy rate seems well-deserved. Thumbs up!
We stayed in the hotel with group of friends. The experience was really nice — rooms are clean and design are interesting and cozy. You will have breakfast in the other hotel next door and it’s delicious. Also you can use territory of other hotel — there are really nice lounge zone, pool and sea-view. We enjoyed.
Only one thing was disturbing — if you want to sleep with open windows it can be really noisy. Because of the buses (going from early morning) and loud people (who were singing and screaming drunk). But if you close the window everything is perfect.
Thanks
Our room had wonderful natural pool and sea views. We even caught the sunset on the first day! Front desk reception was receptive and very helpful, they gave us a welcome drink of Madeira wine + some citrus juice. Which was a great refresher after a long drive. Breakfast was American style with a decent spread. Only downside was the ongoing construction outside of the hotel. Otherwise would recommend +++
Excellent location. Friendly staff. Overall a very good breakfast. Nice room. Overall everything was super and I recommend this hotel if you are considering a budget option for a holiday in Madeira.
Hotel blizu trajektnega terminala. Oddaljen dobrih 15 minut hoje do centra. Blizu je najem koles, motorjev in avtov. V redu lokacija za raziskovanje mesta.
Everything was fantastic, hotel location, services and design of the hotel. I enjoyed the 2 nights there. Unfortunately the welcoming was not good for me as I waited for 3 hours and 20 minutes. Yes I came early before the check in time which is 2 Pm and I came at 11:50 and the front deck staff ( Eduard ) confirm to me that my room will be ready at 2 pm but till 3:10 pm only I got to my room after I esclate my issue to the front deck manager ( Peter ), the problem was not about the time I lost, but the attitude of front deck staff as he is looking to my face multiple times and he didn’t come to say sorry that your room not yet ready just to apologizing…
The hotel has a gorgeous area! Surrounded by mountains, greenery and flowers. Silence all around, birds singing - complete relaxation! Our room had its own small terrace where you can sit, enjoying the silence and beautiful views. There is a very beautiful path nearby! You should definitely walk along it. Breakfast buffet, not very varied, but it was enough for us
It was a great stay, and exceptional treatment, flexible hours for checking in and a good atmosphere. Everything was clean and comfortable, there was no noise and parking was relatively easy to find.
The hotel service is very good, the room is very clean, you can put together a big bed or split it into two single beds, the room is large, although the hotel has a long history, it is well maintained, there are indoor and outdoor swimming pools, and there is snorkeling on the sea. The hotel is built by the sea with beautiful scenery. The lower part of the hotel has one side against the cliff, similar to the Shenkeng Hotel in Songjiang, Shanghai. It is convenient to walk to the city for 15 minutes. There is a bus stop at the door. The breakfast is also very good. The local climate in early February is really pleasant, and the air is very good. It is worth coming again.
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120 reviews
9.0/10
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AAnonymous UserThe room was simple but very clean. The hotel restaurant offered delicious banana swordfish and macaroni. The service, in particular, was outstanding. During check-in, they provided a thorough introduction to the facilities and even personally guided us around, explaining everything (perhaps because the beachfront pool was accessed via the back garden). Just as we were checking out, we witnessed a guest in the lobby suddenly choking. The front desk staff quickly sprang into action, performing the Heimlich maneuver and saving a life. All in all, everything was fantastic. Their high occupancy rate seems well-deserved. Thumbs up!
GGuest UserOur room had wonderful natural pool and sea views. We even caught the sunset on the first day! Front desk reception was receptive and very helpful, they gave us a welcome drink of Madeira wine + some citrus juice. Which was a great refresher after a long drive. Breakfast was American style with a decent spread. Only downside was the ongoing construction outside of the hotel. Otherwise would recommend +++