No power for majority of our stay. This mean no air conditioning, no lifts to assist with luggage, no tv, hot water, working fridge or cooking facilities, no spa, limited gym, very dark passage ways and no lighting in car park and some stair wells. The onsite cafe was closed and even the pedal karts the kids wanted to use were all broken and not able to use.
Staff considering the issues were lovely and the resort itself was how we hoped, but needed up wasting our time and money for this stay. No offer of compensation or refund. Very disappointed.
I stayed for one night at Peppers Moonah Links Resort, in Room 10 at St Georges. When we entered the room, it was extremely hot and the air conditioning was broken. When my girlfriend and I woke up, we both had back pain from the bed. I didn’t expect to have this kind of experience. The place itself was fantastic, and the service at reception was very good and friendly.
I loved the location — it’s set in a comfortable part of the Docklands with a shopping centre nearby. The room and bed were very good, providing a comfortable stay. However, my only disappointment was the cleanliness: many surfaces, including the cups, had fingerprints and grease marks, which suggested a lack of proper cleaning. I ended up cleaning them myself. That said, the staff were excellent — especially at the front desk, where they were professional, welcoming, and very helpful.
For the price it's good. Rooms a little small for a king size bed and shower over bath not great but service was amazing, breakfast complimentary and enough to be satisfying (just a little stewed fruit would make all the difference). Comfortable bed and quiet location. Spa not big enough for more than 2-3 people. overall our stay was enjoyable. Others have given the Thai restaurant high reviews but we were not that impressed. Limited menu options anyway bur 3 items also unavailable so didn't give a lot of choice. I'd stay again but would find other dinner options
Hotel near Melbourne Central Business District,Carlton71.8% of visitors choose this area
MMandy Pua2025.10.22
Very convenient location as it just 10mins walk to Melbourne central. The rmit university and swanston tram station right in front of the hotel building. Don’t have enough time to enjoy pool and sauna as it opens from 7am-9pm only. The only dissatisfied is I don’t know that the room service is provided. On the 4th night of our stay while we entered the room after one day trip, we realized that the cleaner has actually entered and cleaned our room without asking our permission. Imagine what if our goods have went missing, can the hotel management beared the cost of our loss? Please do not enter the room without inform customer, customer will ask for room cleaning if they really want the service.
Hotel near Melbourne Airport,Attwood16% of visitors choose this area
GGuest User2026.02.10
I recently stayed at the Best Western Airport Motel & Convention Centre and had a mixed experience. The location was convenient, and the reception staff were friendly and helpful. However, I was disappointed by the cleanliness of the room. There were spiders and signs of poor housekeeping, which made my stay less comfortable than expected. While the hotel offers good service and a decent location, the room cleanliness needs improvement. Room number 41.
Hotel near Melbourne Airport,Melbourne Airport16% of visitors choose this area
SSoh Yoke Kit2025.10.27
I recently stayed at an Ibis Style Melbourne Airport Hotel, and I couldn't have been more pleased with my experience. The receptionist, Linda, was absolutely amazing—her friendliness and helpfulness made a great first impression. The room was clean, comfortable, and provided the perfect environment for a good night's rest before my flight the next morning.
The complimentary shuttle bus service was incredibly convenient and made getting to the airport a breeze. I truly appreciated this added benefit. Overall, I had a wonderful stay and will definitely return during my next trip. Highly recommended! 👍👍👍
The hotel has a great location, with gas stations and restaurants nearby. The rooms are spacious and the kitchen is fully equipped. However, definitely do not book a room that includes breakfast; the breakfast, which costs over 200 RMB, consists of instant cereal and soy milk.
We had a wonderful one-night stay at the RACV Goldfields Resort this past weekend. From the moment we arrived, the staff were incredibly welcoming, friendly, and helpful — they really made us feel at home. The resort itself is beautifully maintained, with stunning grounds that are perfect for a peaceful walk or simply taking in the scenery.
Our room was spacious, clean, and comfortable, and we appreciated the thoughtful touches throughout. The facilities are excellent — from the relaxing outdoor areas to the well-equipped amenities, everything felt top-notch. Although our stay was short, it was the perfect little escape, and we left feeling refreshed.
Very Good
113 reviews
8.9/10
Price from
NZD 174
per night
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9.0/10
Great
2232792****We stayed in room 830 this time. When we turned off the lights to sleep at night, we heard a regular noise coming from behind the TV. The rhythm of the noise kept getting longer. I turned on the lights to find out why but couldn't. I tried to fall asleep, but the noise persisted, starting at once every 5 seconds, gradually extending to 36 seconds, 83 seconds, ... until it was once every 660 seconds, and the sound didn't get any softer. I only fell asleep when I was completely exhausted. What an unforgettable experience! I hope the hotel can fix this annoying problem as soon as possible.
Hotel near Tullamarine/Melbourne Airport, Melbourne Airport
Price per night from:NZD 303
9.1/10
Great
JJacob Edward AhearneThe only bonus was the staff in some regards, night Concierge 10+
The rest minimal to subpar.
The restaurant served our food separately our steaks took an hour and that's right... Because I drove my own car out of valet, they expected me to pay further cost.
Don't be surprised, the carpark is actually apart of the corporate structure but it's separated from the main entity, assuming the reason is a tax benefit or a way to expound cost associated off-loading.
Too be honest, even being from Melbourne it actually feels like everyone just wants another $50 for nothing.. Subpar service.. Subpar customer service.. Subpar kind of luxury, it would seem as if the place has forgotten completely about what it was born of.. Hospitality.
Give it a miss.
DDizhuniangThe surroundings are incredibly convenient, with a supermarket, a wet market, and Chinese restaurants right next door. The room is fully equipped with kitchenware, an oven, a refrigerator, a microwave, a washing machine, a dryer, and a TV, making it perfect for Chinese families traveling together. My parents really liked it. Although it's a bit far from the city, it doesn't affect our sightseeing at all.
BBec143I’ve stayed at numerous at the Punt Hill apartments over the past decade, though it had been a while since I last stayed in one.
Our one bedroom apartment was spacious, however the hotel is quite run down now.
Walls in the bathroom weren’t very clean, neither were mugs and cutlery (I always make a habit of cleaning things before I use them!).
I ended up staying mostly in the hotel as I was sick with the flu so I noticed the wifi was very glitchy and intermittent too so it made streaming shows quite difficult to watch that I ended up just using my phone.
The beds were comfortable though!
The location is actually fantastic too, right in the heart of China town and easily walkable to places.
JJason的旅遊頻道The hotel website stated parking was $35, but it actually cost $40. Self-parking involved driving our own car to the adjacent parking lot, and valet parking was $95. The hotel's location was very convenient for transport, and the unique breakfast was a definite highlight. However, despite requesting a high-floor, street-view room away from the elevators, we were assigned a room right by the elevators with only a limited street view, which somewhat diminished the five-star experience. There was no in-room washing machine, and we had to send out laundry at an extra cost, which was quite inconvenient. I only booked this hotel because I wanted to experience a five-star property; however, despite its five-star rating, it just felt like something was missing.
GGuest UserThe 1 bedroom hotel room was a great size. The kitchen had everything. The bathroom was good with all the necessary products. The king mattress was very comfortable. Thought it was odd no one made the bed each day and that we didn’t get a towel service each day. Good location, 10-15min from most things. Would recommend.
GGuest UserMelbourne is a very fun place and this hotel has pleasantly surprised me. There is a Thai restaurant downstairs which offers good value for money. The hotel is very easy to find and its facade is very obvious. The room is spacious and clean, and the bed is large and comfortable. The air conditioning is very cool. I felt very comfortable staying here. In short, if you come to Melbourne, you must stay here.
RRaekiLocated at the heart of the cbd area, great location since it's near shopping centers, restaurants, and supermarkets. The room are big, comfy, and clean. The only issue is that there is only one working elevator that makes it quite uncomfortable.
JjulycallaWe live near the hotel ourselves, but our home was under renovation, so we booked a night here. The hotel is actually a mixed-use commercial/residential apartment building, located in the Box Hill Chinese area on Whitehorse Road. It's just a few minutes' walk from the train station, tram stop, and nearby shopping center parking. Our go-to cafe, Zero Mode, is right downstairs.
Similar to many business hotels in China, The Chen's rooms come with a mini-bar, kettle, teacups, tea bags, and instant coffee. What sets it apart are the additions of a sink, a toaster (common in most Australian hotels), a mini-fridge (larger than what you'd typically find in Chinese hotels), and an ironing board.
Drawbacks:
1. The bathroom is quite small. The glass shower door has a hole where the handle is, and there's no rubber seal between the two glass panels. You have to be very careful not to point the shower head towards the door when showering, otherwise, water will spill out.
2. The bedside table between the two beds is tiny and doesn't fit much.
Other notes:
1. The mattress is softer compared to hotels in China.
2. Like most international hotels, you have to pay to use the washing machine.
Overall, this hotel is decent and suitable for a short stay.
SSRuss83I stayed in Box Hill motel between 3rd of Nov'23 - 5th of Nov'23. My husband and I arrived at Box Hill motel around 12-1pm. We were so exhausted as we took turn driving from Sydney - Melbourne. We drove from Sydney past midnight. Upon calling if we would be let in early, surprisingly it is allowed. Otherwise we would have slept in the car until check-in time if the room isn't ready yet. We got room no.1 and it was very clean. I didn't use the towel as I prefer to use my own towel, my husband also use his own towel.
One of the hanging towel though had a snot on it and I put that towel aside despite we didn't use it. There were 3x plates in total and one of the plate was dirty and I assumed previous guest must have used this 1 plate and didn't wash it but instead just slipped it in between the clean plate. We used 2x plates for ourselves but I washed the 3x plates myself.
Great Wifi speed too as I was able to complete a little bit of work from Room no.1.
My parents always taught me to appreciate and respect people's places. Upon checking out, I saw Carol and OMG, she is so kind, friendly, down to earth and helpful. She was busy rolling people's luggage to their room. I remember my father always taught me the great businessman is not the one who always wanted to be served but the one who knew how to serve others first. There's a saying about ”servant leadership”. A great leader know how it feels to be at the bottom to observe, learn and serving others as well as better appreciate the top and experience various roles to understand the duties and responsibilities of each roles.
THANK YOU Box hill motel team and Carol too for allowing us to stay at your beautiful clean and tidy place. We were able to sleep very soundly, hope nobody can hear us snoring :)
I highly recommend Box Hill motel, Melbourne to anyone on a trip to Melbourne.
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