Hotels With Pools in East Kalimantan, Indonesia

The service is truly incredible! My daughter left her bracelet in the hotel room after we checked out and they could not find it, we had to leave afterwards for our flight. Miraculously, the hotel had shipped it back to our home a week after with no charges. Thank you pentacity hotel, we truly enjoyed our stay and services ☺️ wish you more prosperity to come.

Very satisfying ************* Thank you, I will definitely come here next time

Generally pretty good. Hotel is slightly older and more tired than it looks in the photos. Hotel is in same building as a large shopping mall.

1. It was a brand new hotel, having only been open for a week. Everything, including the room, was clean and nice. 2. The location was about 20 minutes from the airport and 5 minutes from the port to Derawan, but it was right in the city center. 3. For food, I think the best option was to just eat at the restaurant. Berau doesn't have a particularly good food scene, but the hotel offers a variety of options, including pizza, burgers, and rice dishes, and they were all delicious. Due to Islamic culture, alcohol isn't sold anywhere. 4. The staff was better than expected. Of course, the security guard didn't speak English very well. 5. There were water bottles in the room, and they were placed in the hallways and near the elevators, so you could get as much as you needed. I had trouble operating the machines, so I took my bottle down to the restaurant and asked for some water. The entire third floor is dedicated to meeting rooms and restaurants, and smoking is permitted in the central glass-enclosed smoking area and on the veranda. 6. As soon as you enter the first floor, there's a lobby. If you continue straight to the right, you'll find the swimming pool and exercise room. 7. Next time I visit Berau, I'd definitely stay at this hotel again.

aku pesan kamar no smoking. namun kamar nya ngak ada karena habis... kita tau kamar di rawat 2x agar tidak bauk rokok. namun karena 1 lantai khusus kamar perokok. ac nya bauk rokok.. malam ac saya matikan karena bila ac nya hidup. kamar bauk asap rokok. 2 malam saya tak bisa tidur. karena di berikan kamar smoking. mau pindah kamar no smoking hanya ada tipe atas. dan harus tambah 300rb/malam. makasih.

Greeted from getting out of the car in front of the hotel... the receptionists were friendly... only for the restaurant, food and drink orders took a while except for mineral water... hopefully in the future the restaurant service can be faster 🙏🙏🙏

The hotel room was clean and spacious, and there was plenty of hot water. The breakfast spread was varied and plentiful, but the facilities were a bit old, and the parking spaces were quite narrow.

I stayed in a room with a view of the Mahakam Bridge, and it was absolutely stunning at night. The dining area also offers the same beautiful view. The room was bright and clean, and the service was friendly and excellent.

A big modern hotel in Samarinda. The location is a bit far from the city centre (20 mins driving while the traffic low and 30-35 mins in the rush hour). Although it’s located just above the Big Mall, the hotel has poor accessibility, especially for pedestrians and online food couriers because they have to go through the car ramp to get into the hotel’s front door! The room is modern, clean, and have great amenities. But, the noise from outside the room could be heard easily since it has poor soundproofing. When i checked in, it took more than one hour since i have to lined up into the queue and the process itself took a long time. It was the longest time i spend for check in! The queue is only five person in front of me and they opened all the check in counters.

Choose a non-smoking room, but the room is still smelly. I don't know if they change the blanket or not. If you have a morning flight, I don't recommend this hotel because at the bottom of this hotel there is a small bar and live music, the bass of the music echoing into the room.