Very good hotel, location, staff, clean. Only the AC is not really working and there is sound during take a bath maybe from heater. But overall, i like to stay the hotel. Thank you very much.
The hotel is located about 20 minutes from Aqaba, so it is best suited for guests with a car or for those who are not particularly interested in visiting the city. Overall, we had a pleasant stay. The pool and beach areas are quite nice; however, the room felt a bit “cheap” in terms of design. The furniture was not especially appealing, but everything was clean and the beds were comfortable. Breakfast was also good.
the call center in Egypt were very rude hang up on me , the second call to confirm reservation they are unhelpful and took them 18 min to confirm simple thing
they kept me on hold for simple thing, they were unhelpful without any knowledge about hotel booking and rooms
one of our rooms 631 a/c was not working
very disappointed with hilton this time
to be fair, the reception disk T HILTON aqaba were very nice and helpful and tried to compensate us
This hotel under major renovation, the room is outdated, not clean for sure, I checked in and I was super tired after 12 hours of flight all the sudden falling asleep right away when I wake up to use the bathroom I find out it’s full of urine and the shower full of see sand, I called the room service at 3 morning and I asked them to clean it especially I wasn’t able to use the bathroom, I had to clean it my self, since they ignored me, the breakfast was great has a lot of different selection, over all I give it 4out of 10 I can’t believe it has the intercontinental franchise.
Everything was good and ok except that when I arrived to the hotel around 10:00 pm no body was there I had to go next door to the pharmacy to ask if the reception was open or if I had to call someone to check in , the pharmacy employee had to go inside the hotels office to find someone after 15 minutes someone came in
City Tower Hotel is located in Aqaba, within 4.7 miles of Aqaba Port and 10 miles of Tala Bay Aqaba. This 4-star hotel offers room service and luggage storage space. The property has an indoor pool, sauna, restaurant and free WiFi.
The hotel will provide guests with air-conditioned rooms offering a closet, an electric tea pot, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a bidet.
Guests at City Tower Hotel can enjoy a buffet or a halal breakfast.
Staff at the 24-hour front desk speak Arabic, English, Spanish and Italian.
Popular points of interest near the accommodation include Al-Ghandour Beach, Royal Yacht Club and Aqaba Fort. King Hussein International Airport is 6.8 miles from the property.
The pool area is very nice. There are 2 adult pools, the family pools and the slide are located so as not to interfere with the adult pools. The beach is beautiful, you can snorkel. Very attentive service. The location of the hotel is great because it is right on the Red Sea. You can also have dinner outside of the hotel. The breakfast buffet is rich and varied. A very relaxed stay.
Everything was fine, but I faced a problem with the lack of availability. For example, I contacted the receptionist in the morning and asked for the room to be cleaned and for my shoes to be changed (the room was cleaned, but the shoes were not provided). In the evening, I asked for the shoes to be provided, and the receptionist replied, ”Immediately,” but my request was not met.
We had a wonderful stay at Hotel Alena in Aqaba. From the moment we arrived, the staff was incredibly kind and helpful. They allowed us to check in early and even upgraded us to a more spacious room, which was a lovely surprise!
The hotel’s location is perfect—everything is within walking distance, including restaurants, shops, and the city’s main attractions. The cleanliness, comfort, and exceptional service made our stay truly enjoyable. We highly recommend this hotel and will definitely stay here again on our next visit to Aqaba!
Very Good
38 reviews
8.8/10
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9.3/10
Great
GGuest UserThe hotel is located about 20 minutes from Aqaba, so it is best suited for guests with a car or for those who are not particularly interested in visiting the city. Overall, we had a pleasant stay. The pool and beach areas are quite nice; however, the room felt a bit “cheap” in terms of design. The furniture was not especially appealing, but everything was clean and the beds were comfortable. Breakfast was also good.
ВВиталийАA luxurious hotel! Freshly renovated and furnished! The hotel smells amazing! The bed linens are amazing, and there's a pillow menu. The beach is gorgeous with white sand, but the water is refreshing. Amazing breakfasts and dinners at the restaurant. The tiramisu is better than in the dessert's homeland. I needed a thermometer, and a hotel medic came to the rescue and gave me a quick checkup. Thank you for your concern!
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