Location is good. it's near to the airport.... staff is good...... outside there are no food d points... although they have some snacks and instant noodles at the reception u can buy.... there is a free shuttle to the airport but only up to 1pm. after that u have to pay 55000 IDR and they will drop u. there is not tooth brush and tooth paste. room is enough for a short stay and for one person. they will provide u breakfast for 50000 IDR but honestly I didn't like that. Rice was too salty and chicken was not cooked properly... I booked room with river view but it wasn't like that.... overall it was clean... WiFi was working well.... they provide wake up call....
Very efficient, regular shuttle bus service to all airport terminals, for this alone it is worth staying at the Swiss Belhotel CGK airport.
Nice restaurant, good bar and outdoor cafe seating area. Friendly staff. The hotel room was spacious, the shower had good water pressure, choice of nozzles and temperatures.
BUT: The mattress was very, very soft so in the end I couldn't sleep in the bed, and I ended up sleeping on the floor.
ALSO: 3 days after checking out I received a scam email purporting to be from the hotel, asking for my personal details. Only Trip.com and the hotel knew I was staying there - how did the scammer know I stayed there and how did they get my email address? Management needs to check on their front office staff.
UPs: So close to the airport, while giving away FREE shuttle to the CGK airport. The staff is sooo helpful, even though I didn't meet the head manager, yet. There are so many food shelter nearby that you can choose, in order to enhance the flavour of Indonesia. The price is quite affordable, so that you don't have to compare with the other hotel. They even choose the minimalist-futuristic furniture, so that you could safe space, while carrying a lot of bags.
DOWNs: I literally saw a bug, luckily the staff is so swift getting rid if it. According to the schedule, even though it was late, even by 9 (nine) minutes, the airport shuttle is still reliable.
We had a wonderful stay at FM7 Resort Hotel Bandara Jakarta Airport. The hotel is very clean and well maintained, which made our stay very comfortable. The location is excellent, especially for travelers who need quick access to the airport.
The staff were very friendly, helpful, and professional throughout our stay. Check-in and check-out were smooth, and the service was excellent. The facilities are also great, with comfortable rooms and good amenities that made our stay relaxing.
Overall, it was a very pleasant experience and we would definitely recommend this hotel to other travelers, especially couples or anyone looking for a convenient and comfortable stay near Jakarta Airport.
Facilities: Located inside the airport, very easy to find, although the entrance isn't grand.
Cleanliness: Decent, but ventilation is average.
Environment: Super convenient for transfers, and plenty of dining options nearby.
Service: Warm, friendly, and they speak a little Chinese.
Recommended for transit.
Choosing this hotel was convenient for a business trip. The hotel environment was clean and comfortable, making it a pleasant stay. The price was reasonable and it is worth recommending.
The service was alright, but there is no toilet paper, only face napkin and the room need quite some time (around 20 minutes) to be cold, and restroom is small, but the room service is good, change our towel and set up our clothes properly. But the location to get into shuttle bus little bit far to walk
Nice big bungalow - Nice bed - Good air conditioning - Large bathroom with shower and hot water - Fridge nice and cold - Coffee & Tea facilities - Bottles of water - Daily cleaning
Good service & Room service
Delicious varied & extensive breakfast
Perfect location within walking distance of Serang Mall
Lovely swimming pool - Good fitness
The room was still clean and tidy, and the breakfast was excellent. Each time, I'd contact them on WeChat beforehand, wait for the driver at the designated spot, and then the driver would take me to the hotel. No waiting anxiety at all! Even though I'm not great at English, I could still communicate roughly with gestures. This is definitely the best choice for a layover at Jakarta Airport.
Convenient for a layover, being close to the airport. I'd definitely stay here again. It would be perfect if there was a shuttle service available for transfers late at night.
The hygiene was good, and the service attitude was also quite nice.
Very Good
373 reviews
8.3/10
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Mmago****Convenient for a layover, being close to the airport. I'd definitely stay here again. It would be perfect if there was a shuttle service available for transfers late at night.
The hygiene was good, and the service attitude was also quite nice.
GGuest UserLobby was nice but the room itself definitely has seen better days. The wastafel faucet almost off, it keep wriggling whenever you use it and there's something like black mold on the lining of it. The toilet paper holder completely broken. I was being careful making coffee because the table that hang by the wall was askew, if nothing done to it pretty sure it'll fall off soon.
Also there's no chair available so I had to drink by the bed.
The staffs were nice though. It was short visit so it's okay-ish for airport hotel but it'll be nice to see some improvement
FFenlibenpaodedaeFacilities: Located inside the airport, very easy to find, although the entrance isn't grand.
Cleanliness: Decent, but ventilation is average.
Environment: Super convenient for transfers, and plenty of dining options nearby.
Service: Warm, friendly, and they speak a little Chinese.
Recommended for transit.
SSyspex JoeVery nice room and spacious, breakfast spread was great too and cooked very good sunny side up eggs.
Forgotten to return my hotel card but I will be back next month again and stay at same hotel and also return the room key.
GGuest UserWe had a wonderful stay at FM7 Resort Hotel Bandara Jakarta Airport. The hotel is very clean and well maintained, which made our stay very comfortable. The location is excellent, especially for travelers who need quick access to the airport.
The staff were very friendly, helpful, and professional throughout our stay. Check-in and check-out were smooth, and the service was excellent. The facilities are also great, with comfortable rooms and good amenities that made our stay relaxing.
Overall, it was a very pleasant experience and we would definitely recommend this hotel to other travelers, especially couples or anyone looking for a convenient and comfortable stay near Jakarta Airport.
GGuest UserVery efficient, regular shuttle bus service to all airport terminals, for this alone it is worth staying at the Swiss Belhotel CGK airport.
Nice restaurant, good bar and outdoor cafe seating area. Friendly staff. The hotel room was spacious, the shower had good water pressure, choice of nozzles and temperatures.
BUT: The mattress was very, very soft so in the end I couldn't sleep in the bed, and I ended up sleeping on the floor.
ALSO: 3 days after checking out I received a scam email purporting to be from the hotel, asking for my personal details. Only Trip.com and the hotel knew I was staying there - how did the scammer know I stayed there and how did they get my email address? Management needs to check on their front office staff.
JJazzy MazzyLocation is good. it's near to the airport.... staff is good...... outside there are no food d points... although they have some snacks and instant noodles at the reception u can buy.... there is a free shuttle to the airport but only up to 1pm. after that u have to pay 55000 IDR and they will drop u. there is not tooth brush and tooth paste. room is enough for a short stay and for one person. they will provide u breakfast for 50000 IDR but honestly I didn't like that. Rice was too salty and chicken was not cooked properly... I booked room with river view but it wasn't like that.... overall it was clean... WiFi was working well.... they provide wake up call....
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