Hotels With Spa in Niigata Prefecture, Japan

Nice hotel withe rooms of various sizes. For me it was spacious enough. Bed was comfortable, would have liked one more cushion. Room was clean an I liked that i could open the window. It was quite hot in the room because the heater was turned on. Even if i turned it off hot air came out. Room was clean and had everything i needed. You can also get things at the front desk. Breakfast was buffetstyle and really very good with a lot of choises, both Japanese, local and western. Location was very convenient near the train station. About max a 5 minutes walk. Near the hotel there are a lot of places to eat or have a drink. At the station is a shopping mall.

The location is excellent, less than a 10-minute walk from Echigo-Yuzawa Station. There are convenience stores and restaurants nearby, so it's not a problem if you don't book breakfast or dinner at the hotel. The room is very spacious and comfortable, and the semi-open-air bath is fantastic. The public bath is also great and very large; the women's area has two indoor baths and one outdoor bath. The environment and facilities are both excellent.

The room was spacious, and the bed was spacious and comfortable. The on-site bathhouse wasn't large, but the water was a comfortable temperature. Free parking was provided. It's a very good choice for Sado Island.

The hotel is a short walk from the train station. It was quite a walk to the sightseeing spots so we had to go to the station to catch a loop bus. The hotel was clean and has nice onsen. It's convenient that Dormy Inn provides drinks or even noodles and icecreams. The rooms are not big though.

A standard Japanese-style hot spring hotel, breakfast and dinner are included. It is recommended to make an appointment at the front desk for transfer to Ryotsu Port. I can walk with my suitcase for half an hour without any problem. The room has a refrigerator, safe, toilet and bathtub. There is Lawson nearby, a 10-minute walk away. Sado only has Lawson, not FamilyMart or 7-11. I am very satisfied with this trip. Want to come again

Everything about the service was top-notch. The food was all delicious, and there was plenty of it to fill you up, with kaiseki cuisine even including sake, and the option to choose one dish from the menu. After 10 PM, they offer a late-night snack called 'yonaki soba' (night-time ramen). It's quantity-limited, so when I went a little before 10 PM, many people were already waiting. The dining area has limited seating, but takeaway was an option, so I ate it in my room. From ice cream after a bath to Yakult in the morning, I was never hungry and felt full the entire time I was at the inn. It was wonderful. The breakfast was also voluminous, and you could have unlimited rice. There's also a private bath. While it doesn't have a showerhead, it's a perfect space to spend time with a loved one. It was available when I went in the evening. Overall, I was surprised by how few Japanese guests there were; most seemed to be Chinese or other Asian guests. I'd like to stay here again when I go skiing.

The hotel is new, the staff service is good, the rock bath is very comfortable (500 yen for free), the hotel is not expensive, and the room has a great view. The food for breakfast and dinner is Japanese set meal, both are delicious😋. Overall worth a visit.

The first time I stayed at a hot spring hotel in Japan, I encountered a super cold current and a blizzard, which did not affect the mood of this experience. From the reception of check-in, the room is clean and tidy, to the departure of the hotel, the counter staff helps to check whether the train has stopped and arranges a shuttle bus to Miyagi Station. The whole experience is very good.

Thank you for providing the comfortable hot springs and clean accommodations, allowing us to relax and unwind during our trip. However, our service during this stay fell short of expectations, and we would like to offer some sincere feedback as a reference for your pursuit of excellence. First, it must be acknowledged that the hotel's facilities are indeed commendable. The excellent quality of the hot springs, and the consistently clean and tidy public areas and guest rooms, demonstrate a five-star hotel's commitment to basic quality, which is impressive. However, the core of a true five-star experience lies in the service provided by the ”people,” and this is precisely what we found most regrettable. From the moment we arrived at the hotel, we experienced an unexpected ”self-service” atmosphere. We were carrying a lot of ski equipment, making movement quite difficult, yet no porter offered to help us unload our luggage or provide guidance. We had to carry our heavy ski equipment and luggage piece by piece from the vehicle to the luggage cart ourselves; the chaotic process contrasted sharply with the attentive and welcoming service we had expected. After check-in, several attempts to contact the front desk for inquiries were unsuccessful as the phone remained unanswered for extended periods. This communication breakdown inevitably caused anxiety and helplessness at crucial moments. Furthermore, occasional obstacles were encountered in communicating with staff in English, leading to unnecessary misunderstandings. The most obvious example was a notification letter we received regarding upcoming maintenance work in our room; the English version contained significant translation errors regarding the dates of the work, causing initial confusion. These details reflect room for improvement in the hotel's international service standards. Additionally, adding hot and cold water dispensers to the common area, particularly in the coffee corner, would be beneficial.

The Japanese-style room was quite spacious, accommodating up to five people with five sets of bedding. We rented ski equipment directly from the hotel, and they delivered it to nearby ski resorts like Yuzawa Kogen and Naspa. If you're not renting skis, be aware that the walk to Yuzawa Station involves an uphill climb, which can be tricky after snowfall. Everything else was perfectly adequate.