Nice hotel withe rooms of various sizes. For me it was spacious enough. Bed was comfortable, would have liked one more cushion.
Room was clean an I liked that i could open the window. It was quite hot in the room because the heater was turned on. Even if i turned it off hot air came out.
Room was clean and had everything i needed. You can also get things at the front desk.
Breakfast was buffetstyle and really very good with a lot of choises, both Japanese, local and western.
Location was very convenient near the train station. About max a 5 minutes walk. Near the hotel there are a lot of places to eat or have a drink. At the station is a shopping mall.
The hotel's location is excellent. You can see the Yuzawa Grand Hotel nestled on the mountainside right from the west exit of Echigo-Yuzawa Station. It's about a 5-minute walk, though the large, steep slope at the hotel entrance requires careful walking, especially after a snowfall in Echigo-Yuzawa and when pushing luggage, to avoid slipping.
We booked a Japanese/Western-style room, and the hotel gave us a room on the 7th floor of the South Wing, directly facing the station. The views were absolutely superb, especially the distant mountains after a snowfall – truly the 'Snow Country' I'd imagined. The room had two beds, and a futon was set up in the Japanese-style area, making it perfect for families with two children on a ski trip.
There are two onsen (hot springs) on the hotel's first floor, and the open-air bath is particularly memorable, especially when you catch a heavy snow while soaking outdoors. An unforgettable experience!
The hotel exudes the charm of an established onsen hotel, with attentive and meticulous service. Yukata and towels are changed daily. Although the facilities show their age, they are still perfectly functional, especially the in-room mini-bar/sink area, which was convenient for eating bentos in the room after skiing each day. Oh, we didn't book breakfast or dinner; we got all our meals from the convenience store inside the station and nearby restaurants.
The hotel's excellent service was also evident in many small details, such as the free rain boots at the entrance and the weather forecasts for various ski resorts. I particularly recommend the ski rental shop right outside the hotel; they have a great attitude, reasonable prices, and the ski gear and helmets are all very new.
In summary, it was a very satisfying stay in every aspect. If I come back to Echigo-Yuzawa during the ski season, I will definitely stay here again!
The room was spacious, and the bed was spacious and comfortable. The on-site bathhouse wasn't large, but the water was a comfortable temperature. Free parking was provided. It's a very good choice for Sado Island.
【Excellent Location • Natural Sulfur Hot Springs • Heartwarming Late Night】
My stay at the Dormy Onsen Hotel in Niigata far exceeded my expectations, with every detail bringing surprises and satisfaction!
📍 Extremely Convenient Transportation
The hotel's location is perfect, just a 6-minute walk from Niigata JR Station. Even with luggage, it's easily accessible, making it incredibly convenient as either the starting or ending point of a trip.
☕ Thoughtful Welcome Treatment
Upon entering the hotel lobby, you're immediately greeted by a complimentary coffee machine. A free, unlimited cup of fragrant hot coffee instantly washes away travel fatigue, invigorating you and giving you energy for the rest of your trip (or shopping!).
♨️ Authentic Natural Hot Springs
The quality of the hot springs is the biggest highlight! The large public baths are divided into indoor and outdoor baths, all made with genuine natural hot spring water. The strong sulfur smell immediately upon entering is incredibly reassuring. The highlight is the open-air hot spring, cleverly designed with a cave theme. Gazing at the stars or the cave walls amidst the rising steam feels like stepping into a natural wonderland – a truly therapeutic experience.
🍜 Heartwarming Late-Night Dining Delight
The most delightful surprise is at night! Every night from 9:30 PM to 11:00 PM, the hotel offers complimentary ”Yonari Kisobaba” – steaming hot and delicious soba noodles to satisfy your hungry stomach after a soak in the hot spring. Not only that, but there are also complimentary Yakult, popsicles, and other snacks and drinks, all available 24 hours a day – this attentive care is simply wonderful!
From its location and service to its hot springs and thoughtful late-night snacks, this hotel demonstrates its dedication to its guests. It's definitely the perfect accommodation choice for a trip to Niigata that you'll want to return to again and again! Highly recommended for anyone looking for a high-value hot spring inn.
A standard Japanese-style hot spring hotel, breakfast and dinner are included. It is recommended to make an appointment at the front desk for transfer to Ryotsu Port. I can walk with my suitcase for half an hour without any problem. The room has a refrigerator, safe, toilet and bathtub. There is Lawson nearby, a 10-minute walk away. Sado only has Lawson, not FamilyMart or 7-11. I am very satisfied with this trip. Want to come again
Everything about the service was top-notch.
The food was all delicious, and there was plenty of it to fill you up, with kaiseki cuisine even including sake, and the option to choose one dish from the menu.
After 10 PM, they offer a late-night snack called 'yonaki soba' (night-time ramen). It's quantity-limited, so when I went a little before 10 PM, many people were already waiting. The dining area has limited seating, but takeaway was an option, so I ate it in my room.
From ice cream after a bath to Yakult in the morning, I was never hungry and felt full the entire time I was at the inn. It was wonderful.
The breakfast was also voluminous, and you could have unlimited rice.
There's also a private bath. While it doesn't have a showerhead, it's a perfect space to spend time with a loved one. It was available when I went in the evening.
Overall, I was surprised by how few Japanese guests there were; most seemed to be Chinese or other Asian guests.
I'd like to stay here again when I go skiing.
The hotel is new, the staff service is good, the rock bath is very comfortable (500 yen for free), the hotel is not expensive, and the room has a great view. The food for breakfast and dinner is Japanese set meal, both are delicious😋. Overall worth a visit.
The first time I stayed at a hot spring hotel in Japan, I encountered a super cold current and a blizzard, which did not affect the mood of this experience. From the reception of check-in, the room is clean and tidy, to the departure of the hotel, the counter staff helps to check whether the train has stopped and arranges a shuttle bus to Miyagi Station. The whole experience is very good.
The hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option. I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again.
The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold.
Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.
The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage.
In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.
It takes about 10 minutes to walk from Echigo-Yuzawa Station to the hotel, but the hotel is located on a small slope. In winter, if there's heavy snowfall or too much accumulated snow, it can be a bit inconvenient to drag your luggage all the way to the hotel since there's no shuttle service. The hotel was newly renovated last year, so the rooms are very clean. Both breakfast and dinner are buffet style. Dinner includes pan-fried steak, sashimi, and small hot pots, but the selection is pretty much the same every night. Staying for three nights, it did get a bit boring, so there's room for improvement in the dining options! The hotel has a drying room and a ski rental shop with discounts on ski passes. Walking to the nearest gondola station takes about 10 minutes, and carrying all the ski gear was a bit strenuous. The hotel is only a few minutes from the hot spring street, and it's very convenient to walk to a convenience store after a soak. Overall, the hotel has plenty of rooms, and I would choose to stay here again next time.
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GGuest UserThe hotel itself was nice, but the staff at the ski resort was horrible, the rentals are also not well maintained. The boards are not waxed, which makes it difficult to work with as there are a lot of flat routes which are difficult to avoid (Pony and village road were the flattest slope Ive ever seen in my life, I had to unstrap and walk and the board just wouldn't move). Ski resort staff were unfriendly and the rental staff was the worst, there was a lady there that was cold and rude. The only reason why the rental shop is surviving is probably because the equipments are salomon branded and that there is no other option. I would visit again but only because the routes are fun, Myoko long run was the best, but I would never want to rent from the shop again.
The food was very very good. For breakfast, you could choose from western or Japanese buffet. Western buffet is highly recommended, the omelette was the best ive eaten in my life and there was a diy risotto which was great as well. For dinner, there were 4 options, either buffet, steak, Japanese or shabushabu. All requiring reservations which is tough if you are checking in the evening as some might not be available. Highly recommend the steak, the food was good and the staff were amazing. Japanese was the hardest to get a reservation for but the food was quite underwhelming. The room was clean and ski lockers are also provided but it's tiny and can barely fit 2 boards. But I wish that in the toilet in the common area, you can adjust the tap temperature as the water is freezing cold.
Amenities wise, bottled water are provided daily, also, yukata was provided but you can only wear them to the onsen which was extremely troublesome as I had to change multiple times a day.
The hotel provides shuttle bus services to and fro jyoetsumyoko station which was easy to book. The bus drivers were also friendly and helped out with the luggage.
In summary, for a 5 stars hotel, it didn't live up to expectations, ski resort and rental staffs were unwilling to help and unfriendly. Also, some of the staffs could not speak Japanese which is puzzling for a hotel in Japan. If not for the amazing snow and slopes I would never come back.
GGuest UserEverything about the service was top-notch.
The food was all delicious, and there was plenty of it to fill you up, with kaiseki cuisine even including sake, and the option to choose one dish from the menu.
After 10 PM, they offer a late-night snack called 'yonaki soba' (night-time ramen). It's quantity-limited, so when I went a little before 10 PM, many people were already waiting. The dining area has limited seating, but takeaway was an option, so I ate it in my room.
From ice cream after a bath to Yakult in the morning, I was never hungry and felt full the entire time I was at the inn. It was wonderful.
The breakfast was also voluminous, and you could have unlimited rice.
There's also a private bath. While it doesn't have a showerhead, it's a perfect space to spend time with a loved one. It was available when I went in the evening.
Overall, I was surprised by how few Japanese guests there were; most seemed to be Chinese or other Asian guests.
I'd like to stay here again when I go skiing.
XXiyanxiaoxiaoThe hotel's location is excellent. You can see the Yuzawa Grand Hotel nestled on the mountainside right from the west exit of Echigo-Yuzawa Station. It's about a 5-minute walk, though the large, steep slope at the hotel entrance requires careful walking, especially after a snowfall in Echigo-Yuzawa and when pushing luggage, to avoid slipping.
We booked a Japanese/Western-style room, and the hotel gave us a room on the 7th floor of the South Wing, directly facing the station. The views were absolutely superb, especially the distant mountains after a snowfall – truly the 'Snow Country' I'd imagined. The room had two beds, and a futon was set up in the Japanese-style area, making it perfect for families with two children on a ski trip.
There are two onsen (hot springs) on the hotel's first floor, and the open-air bath is particularly memorable, especially when you catch a heavy snow while soaking outdoors. An unforgettable experience!
The hotel exudes the charm of an established onsen hotel, with attentive and meticulous service. Yukata and towels are changed daily. Although the facilities show their age, they are still perfectly functional, especially the in-room mini-bar/sink area, which was convenient for eating bentos in the room after skiing each day. Oh, we didn't book breakfast or dinner; we got all our meals from the convenience store inside the station and nearby restaurants.
The hotel's excellent service was also evident in many small details, such as the free rain boots at the entrance and the weather forecasts for various ski resorts. I particularly recommend the ski rental shop right outside the hotel; they have a great attitude, reasonable prices, and the ski gear and helmets are all very new.
In summary, it was a very satisfying stay in every aspect. If I come back to Echigo-Yuzawa during the ski season, I will definitely stay here again!
AAnonymous UserThe room was spacious, and the bed was spacious and comfortable. The on-site bathhouse wasn't large, but the water was a comfortable temperature. Free parking was provided. It's a very good choice for Sado Island.
GGuest UserNice hotel withe rooms of various sizes. For me it was spacious enough. Bed was comfortable, would have liked one more cushion.
Room was clean an I liked that i could open the window. It was quite hot in the room because the heater was turned on. Even if i turned it off hot air came out.
Room was clean and had everything i needed. You can also get things at the front desk.
Breakfast was buffetstyle and really very good with a lot of choises, both Japanese, local and western.
Location was very convenient near the train station. About max a 5 minutes walk. Near the hotel there are a lot of places to eat or have a drink. At the station is a shopping mall.
JJM-HKIt takes about 10 minutes to walk from Echigo-Yuzawa Station to the hotel, but the hotel is located on a small slope. In winter, if there's heavy snowfall or too much accumulated snow, it can be a bit inconvenient to drag your luggage all the way to the hotel since there's no shuttle service. The hotel was newly renovated last year, so the rooms are very clean. Both breakfast and dinner are buffet style. Dinner includes pan-fried steak, sashimi, and small hot pots, but the selection is pretty much the same every night. Staying for three nights, it did get a bit boring, so there's room for improvement in the dining options! The hotel has a drying room and a ski rental shop with discounts on ski passes. Walking to the nearest gondola station takes about 10 minutes, and carrying all the ski gear was a bit strenuous. The hotel is only a few minutes from the hot spring street, and it's very convenient to walk to a convenience store after a soak. Overall, the hotel has plenty of rooms, and I would choose to stay here again next time.
GGuest UserSpacious and comfortable room. The onsen is quite large and well equipped, however the downside is that it has no view. The hotel also has locker room for ski equipment which is very convenient.
It takes 10 minutes to travel from the hotel to the Akakura Onsen town and most other ski resorts in the area, driving is recommended but there are also shuttle services.
GGuest UserExtremely satisfied! The hotel may be small, but it's full of warmth and personal touches. The staff were always proactively greeting us, asking if we needed a shuttle, and even offered to call a driver for us wherever we went. Even though we only stayed for a short two nights, we'll definitely be back. The open-air bath on the fourth floor was incredibly comfortable and simply amazing. All in all, it's super convenient whether you're heading to Gala Yuzawa ski resort or Echigo-Yuzawa JR station.
GGuest UserThank you for your help for 3 nights and 4 days. The food was very delicious and I was full. I enjoyed the bath for a long time, as it was open from 15:00 to 10:00 the next day. I enjoyed watching the dances such as the illumination of Sado Kanayama and Sado Okesa during the night activities. Thank you for your help!
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