Hotels With Spa in Sarawak, Malaysia

I booked a Standard Hill View King on Chinese New Year Eve, The overall stay is a decent one, was provided with one King size bed and one single size bed, room was equipped with one mini fridge, one kettle and some cups, tissues, TV but the satellite line was bad as TV line appears unstable, small hair dryer, you can refer to photo I posted for amenities and room view, what I showed is all I got. Breakfast wasn't many choice but good enough, they have laksa, kolomee, salad, nasi lemak, bread

The overall hotel service experience is good. Moreover, the hotel location is also very ideal. However, the only downside is the air conditioner in our room was too cold. Even after we had adjusted it manually, it was still the same.

Check in was quick and smooth, and the reception staff were courteous and welcoming. The rooms are spacious and the bedding was comfortable, which made for a pleasant stay. The hotel has taken steps towards sustainability, and we appreciated the unlimited filtered water provided, which reduced the need for bottled water. The breakfast spread was excellent with a good variety of options, and we really enjoyed that part of the stay. A couple of points to note. The air conditioning in the room was not very strong, and we did feel a bit warm at times. The hairdryer was also on the weaker side, which made drying hair slow. Overall, a comfortable stay with good service and a strong breakfast offering, with minor improvements that could make the experience even better.

The children’s pool with slides requires better maintenance, as insects were present. Parking is located quite far from the main area; however, buggy services are available and helpful. All staff members were very friendly, attentive, and supportive throughout our stay. The room was spacious. Although we did not receive a full sea view—only a partial one—the scenery was still stunning. The ambience of the resort is very refreshing, with high ceilings and a breezy environment that creates a relaxing atmosphere. There are many activities available, and the resort is within walking distance to a beautiful beach. Swimming is not very suitable due to strong tides, but the soft sand makes it ideal for children to play. There are two large pools: one specifically designed for children with slides, and another main pool where mini kayaks and floating flamingos are available for rent. The kids’ activity area is very creative, with games such as dam ular and various board games. The breakfast buffet offered a good range of choices, although I had a better dining experience during a previous visit for work purposes. Unfortunately, room service dining was not satisfactory—the fries were soggy, the fried rice was overly oily, and the carbonara was average. There was also some confusion regarding a 20% insider discount, as we were initially informed it was applicable, but later told that the discount was only valid at Horizon Café not in room service. They should explain better :( Overall, it was a pleasant stay, and with some improvements—particularly in maintenance and food quality—it could be an even better experience.

Everything was good including the very commendable friendliness of the staff except : Disadvantages to consider : 1. Room had cockroach crept up on my son at the sofa the day we were leaving🤣 2. The toilets shld be tiled with anti slipping. Very slippery when wet. 3. Air conditioning temp looks centralised and can't be controlled. 4. Swimming pool / and its water is not that clean.

I stayed in Grand Palace Hotel with my family over the weekend. This was my first visit and I am really impressed with the service of the hotel . Located in the heart of the town centre , great  service from the staff and  good cleanliness of the rooms.  I will definitely visit next time and recommend to everyone .

My family enjoyed our stay in Mulu Marriott. The hotel rooms are spacious and clean though the hotel looks a bit old. Mulu Marriot is a great hotel to stay for all who wants a bit more luxury as well as adventure, as it is easily accessible by Hotel shuttle service to Mulu National Park. Overall we enjoyed our stay. Perhaps Mulu Marriott can improve on both the buffet breakfast, dinner or the ala-carte offerings on the menu. During the night, we had drinks in the bar/ lounge area. Service is good, but would recommend Marriott to have more games eg. UNO, board games or probably a pool table will be a nice addition. Thanks to Mulu Marriot shuttle service to airport and Mulu National Park, they are prompt and very friendly. Overall we enjoyed both our experience in Mulu Marriott and Mulu National Park. Thanks and continue to improve.

Not aware that pullman was having some renovation and we need to take staircase to level 2 and get the lift to our room. Also next day after cleaner done the room service noticed she pressed the toilet bowl flush button too hard and never bounced back caused water kept flushing nonstop. Lucky I have returned to hotel room as, forgot to take something and tried to pull that flush button up. I I felt still have room for improvement for quality or cleaner. Overall the counter staffs and others are very friendly and helpful too. Good location of this hotel and look forward again to stay hopefully the renovation done.

We usually opt for hotels, but this was our first time trying an apartment-style stay. The photos looked great, and the actual experience was just as good. The only downside was that the address provided by Trip.com was incorrect, which was quite frustrating when we ended up in the wrong place ☹️! I hope Trip.com resolves this issue quickly!