Hotels With Spa in Otago, New Zealand

Overall, it's decent. The view from the window offers a distant panorama of snow-capped mountains. The location is quite convenient for getting around, but the hotel has limited parking spaces, which isn't ideal for self-driving tourists exploring New Zealand's South Island. Although the underground car park has two or three levels, it was always full when we drove down. The hotel charges for parking daily, but if you arrive late, you'll often find no available spots and will need to find alternative parking yourself. Most of Queenstown's attractions are nearby, with the cruise activity center less than 1 km away. It seemed that Queenstown required the least amount of driving during our South Island road trip, making its convenience excellent.

The facilities were new and great, and the sleep was comfortable, but there are a few things that need improvement: 1️⃣ The water temperature at night wasn't good. 2️⃣ The Wi-Fi kept disconnecting and I couldn't even connect to it. Parking costs 20 NZD per day.

great location being a 7 to 10 minutes drive away from the hustle and bustle of the queenstown town center very convenient to head to the airport, towards te anau or north towards arrowtown / cromwelll / wanaka without getting stuck in the morning traffic clean and modern room with decent amenities provided

This is the most luxurious hotel I've ever stayed in on a trip, though I guess I haven't really stayed in many fancy places, haha. The front desk staff were enthusiastic and gave excellent tips. The bellboy delivered our luggage right to the door, which was a nice touch. You have to take a boat to get to town; it costs $10 per trip with a card, which is a bit pricey, but it was a unique way to travel. Because it's a bit far from the town center, it's very quiet at night with minimal light pollution. You can step outside and see the stars, and the pool is great. The room itself was fantastic, though the lighting was a little dim. The bathroom was spacious.

This was genuinely the most satisfying hotel stay of my New Zealand trip. I had emailed them in advance to book and let them know it was my girlfriend's birthday. The customer service team was incredibly patient, corresponding with me via email from the start and even arranging a complimentary soak. On the day, our room not only had a lake view but also a birthday card! The private soak was decent, though there was some ongoing construction outside. The hotel itself is very new, and as soon as you walk in, there's a pleasant, neutral scent. The whole atmosphere felt very comfortable, and it's super close to town! The restaurant is absolutely beautiful and perfect for photos! Loved it!

The hotel boasts an excellent location, just a two-minute walk from the lake. The service was attentive; they helped store our luggage and even brought it up to our room. While the room facilities aren't brand new, they are well-maintained and complete. It's perfect for guests who want to step right out and enjoy the scenic views.

We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere. We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time. The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants! We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff. Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!

Walked out onto the balcony and we were met with these stunning views. The time that we visited (May) meant that it was slightly too cold to be out on the balcony for too long, but the views that we enjoyed out of the window were magnificent. When the first arrived the lady on the front desk was very friendly, and helpful. We had asked for a double bed and had been allocated two single beds. She quickly contacted the ladies from house keeping and they very kindly sprung into action to help rectify the situation. The housekeeping staff were nice and pleasant, and the location was just right for us to get out and about visiting some of the local attractions like the Kiwi birdlife park. The big plus about staying at the highview apartments was having a parking space. When you visit queenstown you'll soon find out that in some places finding a parking space is like gold dust.

Facilities: The resort has complete facilities, a good environment, and a large golf course. The hotel rooms are average, American style. Hygiene: The hygiene of New Zealand hotels is good. Environment: Really good! There are also many foreigners staying here, all of whom come to play golf on vacation. Service: Not bad!

We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs. As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.