[Hong Kong & Macau] 5G SIM Card | Daily / Total Data Plans | TikTok Accessible | Airport Pickup in Hong Kong | 1–30 Days | High-Speed Data | Plug & Play
[Hong Kong & Macau] 5G SIM Card | Daily / Total Data Plans | TikTok Accessible | Airport Pickup in Hong Kong | 1–30 Days | High-Speed Data | Plug & Play
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[Hong Kong & Macau] 5G SIM Card | Daily / Total Data Plans | TikTok Accessible | Airport Pickup in Hong Kong | 1–30 Days | High-Speed Data | Plug & Play

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Hong Kong pick-up
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Device info

Applicable models

Telecom-version phones and locked phones cannot be used. For contract phones, please consult your contract operator to see if they are available.

SIM card size

Three-in-one no-cut SIM card, compatible with all mobile phone SIM card slots.

Signal coverage

Hong Kong, China: SmarTone 5G (Preferred Network) Macau, China: CTM 5G (Preferred Network)

Product details

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What's included
Mobile data for the selected plan
Call, SMS
How to use
# User Manual
## How to Activate
If automatic activation fails, manually configure the APN as follows:
### Android APN Settings
Insert the SIM card > Settings > Mobile Network > Enable Mobile Data > Access Point Name (APN) – set APN to cmhk
 
### iOS APN Settings
Insert the SIM card > Settings > Mobile Data
 
If you cannot connect to the internet after inserting the SIM card, experience slow network speeds or other connection issues, please check your phone and network settings. If the problem persists after inspection, contact customer service via WhatsApp at +852 5420-0284 (Service Hours: 07:00–23:00).
 
Please confirm your mobile device is compatible with the local network provider's network before placing an order. Cancellations or refunds will not be granted if the SIM card cannot be used due to device compatibility issues.
 
## Internet Setup
Most phones require no extra setup; simply insert the card to access the internet. If there is no internet connection after inserting the card, follow the setup instructions below.
### iPhone
Settings > Mobile Data > Turn On Mobile Data > Mobile Data Options > Enable Data Roaming
 
### Android
Settings > Mobile Network > Enable Mobile Data > Turn On Data Roaming > Access Point Name > Create New APN
- Name: Leave blank
- APN: ctm-mobile
- Username: Leave blank
- Password: Leave blank
- Keep default values for all other fields
Save settings and restart your phone.
 
## Can I insert the SIM card in advance?
Do not insert the card in your home country to avoid expensive international roaming charges. Insert the card only after arriving at your destination.
 
## Calls & SMS
Voice calling and SMS functions are not supported.
 
## Top-up
This product does not support balance top-ups.
 
## Other Notes
The above information matches the printed paper manual included with the SIM card. Please contact customer service if you encounter malfunctions during use.
Change & cancellation policies
Free cancellation before redemption or activation
Partial refund is not available.
To change the date or time, please cancel your booking and book again.
Important note

• Network speed may be affected by signal reception

• This is a data SIM card, you cannot use it for calls, text messages or top up extra charges

• According to the fair use policy, if users use a large amount of data in a short period of time, the network speed and usage may be restricted. The actual situation is determined by the telecommunications operator providing the service and may not be notified in advance.

FAQ