HomeCanadaWi-Fi & SIM cardsUSA/Canada/Mexico 5G eSIM | Supports Google Maps / TikTok / ChatGPT | Daily/Total Data Plans | Calendar Day Billing | 1–90 Days | QR Code
USA/Canada/Mexico 5G eSIM | Supports Google Maps / TikTok / ChatGPT | Daily/Total Data Plans | Calendar Day Billing | 1–90 Days | QR Code

USA/Canada/Mexico 5G eSIM | Supports Google Maps / TikTok / ChatGPT | Daily/Total Data Plans | Calendar Day Billing | 1–90 Days | QR Code

4.5/5
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(710 reviews)
14K+ booked
Use anytime during validity
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Free cancellation by 12:00 AM, 1 day before the expiration date
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Device info

Coverage: USA/Canada/Mexico

Carrier:

USA: Verizon (5G) / AT&T (5G) / T-Mobile (4G)

Canada: Rogers (5G) / FIDO (Rogers AT&T / Microcell) (5G) / Bell (5G) / SaskTel (4G) / Telus (5G) / Videotron General Partnership (5G)

Mexico: AT&T (5G)

Installation Limit: Supports up to 5 installations (initial installation included). Reinstallation is only available on the original device after deleting the existing eSIM profile. Reinstalling without deletion or installing on another device may result in an invalid activation code. Please make sure you select the correct device before installation.

Billing Time Zone: This product is billed based on UTC+0 calendar days, meaning the data allowance resets daily at 00:00 UTC+0. To make better use of your validity period, we recommend avoiding eSIM installation close to the UTC+0 reset time. You may add the UTC+0 time zone to your phone's Clock app to accurately track the data reset time at any time.

Product details

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Validity period
Valid for 60 days from the booking date, Valid for 1 use(s) only
What's included
eSIM + Data Package
Supports Tethering
Calls and SMS
Renewal / Top-Up (If you wish to continue using the service, you need to purchase a new eSIM.)
How to use
[eSIM Installation]
Before installation, please confirm the following:
1. Your device supports eSIM and is not carrier-locked.
2. Your device is connected to a stable mobile network or Wi-Fi.
3. Confirm which device you will use before the first installation. The eSIM can only be reinstalled on the original device after the existing eSIM profile has been deleted. If you try to reinstall it without first deleting the existing eSIM profile or install it on another device, an error message indicating an invalid activation code may appear.
 
Method 1 – One-Click Installation
Click “Install” in the Trip.com app or the “One-Click Installation” link in your voucher to quickly install the eSIM. (Requires iOS 17.4 or later.)
 
Method 2 – Scan QR Code / Manual Installation (Universal Method)
1. Open the QR code in your Trip.com order and print it out or save it to another device in advance. (On iOS 17 or later and certain Android devices, the QR code image can be saved directly to the phone.)
2. Go to Settings > Mobile Service (iOS) or Settings > SIM Card Manager (Android).
3. Make sure your phone is connected to the internet. Select Add eSIM/Add Mobile Plan (iOS) or Add SIM Card (Android), then scan the QR code to complete the installation.
4. If the QR code cannot be scanned, you can manually enter the SM-DP+ address and activation code from your order to install the eSIM.
5. If steps 3 or 4 fail, your device may be carrier-locked and therefore unable to support other networks. Contact your mobile carrier to unlock the device, then try installing the eSIM again.
 
[eSIM Activation]
Only perform the following settings after you have arrived at your destination. This helps prevent the plan from being activated too early when passing through other covered countries or regions, which may cause the eSIM to become invalid.
1. Turn off your primary SIM card (or mobile data on your primary SIM card) and turn on the eSIM.
2. Activate the eSIM:
• iOS: Go to Mobile Service/Mobile Data, select the eSIM, and activate it.
• Android: Go to SIM Card Manager/SIM Cards, activate the eSIM, and select the eSIM for Mobile Data.
3. Turn on Data Roaming.
4. If you still cannot connect to the internet after completing the above settings, configure the APN and restart your phone. See the instructions below.
 
[APN Settings]
1. If you purchased an eSIM that covers multiple countries or regions and cannot connect to the internet after arriving in a new area, you need to change the APN manually. (Normally, the APN changes automatically.)
2. APN settings path:
• iOS: Settings → Mobile Service → Mobile Data Network
• Android: Settings → Mobile Network → Access Point Names (APN)
3. Enter the following APN: internet
4. Restart your phone.
Change & cancellation policies
If a cancellation request is submitted before 12:00 AM, 1 day(s) prior to the expiration date, no cancellation fee will be charged.
If a cancellation request is submitted after 12:00 AM 1 day(s) before the expiration date, a fee of 100% will be charged.
This product cannot be canceled after activation.
If a discount is applied, the cancellation fee will be calculated based on the original price before the discount and will not exceed the amount paid.
Partial refund is not available.
Important note

[Phone Compatibility] 

1.Your phone supports eSIM function 

Query Method: Dial "*#06#" in the dial interface. If "EID" is displayed, the phone supports eSIM; if not, it does not support eSIM. 


2. The phone is not a network-locked phone 

Query Method: Check with your Telecom Operator to see if your phone is open for all network bands 

* Please check whether you meet the above conditions before purchasing. Only when all conditions are met can you use eSIM normally. 


[Set up eSIM] 

eSIM installation require a stable internet connection. We recommend installing it within 6 hours before departure. Upon arrival at your destination, connect to a stable network before activating your data plan.


[Enable Data Roaming] 

Please make sure that the "Data Roaming" option for the eSIM is enabled. 


[Fair Usage Policy (FUP) Notice]

To maintain network quality and comply with the Fair Usage Policy (FUP), telecom operators worldwide may sometimes impose data restrictions on customers who consume a large amount of internet traffic within a short period. This may result in internet access failures or slower speeds. To ensure a stable internet connection, please try to avoid prolonged video streaming/downloading, software updates, sharing your internet connection (hotspot), or other high-data-consumption activities.

FAQ

How do I find out if my phone supports eSIMs?

Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.

How can I fix issues with my eSIM?

1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support

Can I use an eSIM and a SIM card at the same time?

Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.

How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?

Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support

What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.

Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.

Where can I find the EID and IMEI on my phone?

The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID

How do I activate a renewal?

For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.

Can I still purchase your service if I have already activated an eSIM on my phone?

Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.

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