Hotels With Bar in Shropshire, United Kingdom

We arrived quite late and booked the most expensive room type, which looked nothing like the photos. The funny thing was that the shower gel in the bathroom was empty, and the tissue box was also empty.

My stay was wonderful to the point I actually booked another 3 nites but due to an institution in London I had to cancel within an hr of purchase!Trip chafed me a 119.00 penily for cancellation!Nit even another hr had gone by I rebooked a hotel in London?Im very upset I didn’t get refunded that 119 charge since I immediately booked a new reservation!

Second visit to Lion Quays. Excellent Hotel/ Spa Beautiful area Rooms are clean & the views are wonderful of the Langollen Canal. We ate in the restaurant, had burger & fries, it was honestly the Best Burger ever !! The Staff are very friendly & it was a lovely touch that they had remembered us from our previous visit, that means a lot & you feel a valued customer. Would definitely recommend & will definitely return very soon.

Very good quality and cheap, the room is large and the facilities are complete. Clothes can also be ironed.

Where to begin with this one? Firstly i requested to cancel as i was coming down with COVID like symptoms. Ramada Telford seem to not mind that though, so that request was denied (no offer of another stay, or partial refund, nothing). Felt better day of, and decided to travel. On check-in (nor on the website, photo attached) i wasn't told anything about the pool being out of service. Turns out it was. No offer of a full or partial refund. Nothing. Luckily, Trip have stepped in with a good will gesture. Spoke to some people (named below) by email afterwards and basically told ”nothing they can do” and ”it's trip's fault” that the website didn't reflect that their pool had been out of action since DECEMBER. Awful customer service, facilities not available. AVOID AVOID AVOID! Specifically bad service via email: Lis Frost & Richard Bowen

We booked for the Shrewsbury School speech day and leavers ball so the whole town was fully booked. Thankfully there was a suite available at my favourite local hotel. We needed a room for 3 and the hotel staff were super helpful in accommodating our needs. It’s family owned and the culture of care is pervasive. It’s a hotel where the staff like to say yes. Not to mention the character of the hotel itself. It’s a mixture of 12th, 15th and 17th century architecture forming an elaborate maze of rooms covering the block. The Matthews family have truly created a 5 star hotel experience. I was even offered a glass of sherry by the night watchman when I checked in on once at 1am. I cannot recommend this hotel enough.

Room services communication needs to be addressed. It was difficult to communicate with Reception as the phone kept ringing. Tv and fridge not working in one of the rooms. Unfortunately, this was not communicated .Staff very friendly, and facility looked perfectly clean.I can go back for another romantic vacation with my wife if I get the chance.

Overall wasnt a great stay, ill keep it short and sweet and list positives and negatives rather than go into detail Positives - All staff friendly and helpful, nice location, if you can book a deluxe room so you get a first floor room with outside table and chairs and a view of the golf course. Treatment and spa faciltes were good though theres no jaqoozi. Comfy bed! Negatives - Organisation, i had spa day and lunch, it wasnt explained about where lunch was or what was included i had to ask all the questions. I wasnt told the £15 limit for lunch so i went over and they then expected me to pay the difference but they agreed it was unfair. Room cleanliness, bathroom wasnt great, nail clippings on floor and 100’s of small hairs all around the bath after someones shave! Room was very warm and it wasnt even that hot outside, take a fan in hot weather! Food prices very high for what you get, nothing special! Took 30 mins to get my drink at dinner and 65 mins to get my burger and chips, apparantly staff were off sick and there was a new bar man who delayed drinks I wouldnt go back for the price you have to pay and what you get

I stayed here with 2 others for 2 nights to attend an event. It was perfect for our needs. Very nice room that was exceptionally clean and a fantastic walk-in shower. Having lots of parking and being near lots of shops and restaurants was very helpful. It was very easy to walk to places I needed to be. Breakfast was good! Nothing exceptional but the continental selection did the job and despite limited hot food I could still make myself some nice bacon sandwiches. All staff were very friendly and helpful. Very affordable and would definitely stay again!