Hotels With bar in West Kalimantan, Indonesia

The staff were very friendly, and the housekeeping and hygiene services were excellent. The breakfast at the restaurant was delicious, with a great selection of food, drinks, fruits, pastries, cakes, coffee, juice, and milk. The bar was also very good.

The main reason I booked this hotel was because it is part of an international hotel chain and is rated as a 4-star property. However, I was very surprised by the building condition and the quality of the renovations. What made this even more disappointing is that the hotel has been open for less than a year. Given that it is a newly opened property, I expected everything to be in excellent condition. Instead, I felt that the hotel was not fully completed and may have been opened in a rush. There were still many areas that appeared unfinished and in need of touch-ups and further renovation work. Another issue was the shower’s hot water supply, which was very unstable. Even after setting the temperature to a comfortable level, the water would frequently fluctuate between hot and cold without warning. At times, it became unexpectedly too hot or too cold, making the shower experience quite unpleasant. Overall, my stay was disappointing. The hotel’s condition and facilities did not meet the standards I would expect from a 4-star international hotel, especially one that has been operating for less than a year.

The location is a bit remote. The room facilities are very old. The disposable slippers are all worn. You can ask the front desk to change them for you. The service is OK. The breakfast is also good. A simple buffet can be chosen. A deposit is required for accommodation, which is not mentioned in the introduction.

The shops situated opposite the entrance & exit of the hotel play very very loud music until 3.00 a.m. We hardly slept on the first night. However, we moved to another room which was facing the swimming pool on the second night and it was very peaceful. Personally, I don't like the switches in the rooms. There should be more switches for guests to control the brightness of the rooms and the bathrooms. Currently, the room is either very bright or I can turn on 2 wall lights (very dim) + 1 night light. The Foyer and Reading switches don't work. For the bathroom, one switch controls all the lights in the bathroom & exhaust fan. Therefore, it's either very bright in the bathroom + noisy exhaust fan or total darkness. I like to see more switches for guests to control the brightness in the rooms and bathrooms. Nevertheless, this is a very beautiful hotel with very friendly staffs. I will definitely come back and stay when I come back to Pontianak.

The room is spacious and clean. The staff very helpful and friendly. The location is one location with Singkawang Grand Mall, but far from the city.

Pros: + Kamar nyaman (comfy bedroom) + AC dingin (cool AC) + Dispenser Air Minum (Drink Dispenser) + Shower air panas (Hot water shower) + Lokasi strategis (strategic location) + Cukup bersih (quite clean) + Ada safetybox, dan minibar (Safetybox & Minibar) + Ada gantungan (Hanger available) + Ada cas mobil (Car charger available) Cons: - Sabun Sampoo sangat sedikit (Too little soap & shampoo) - Parkir mobil sedikit (few parking space) - Bellboy/Satpam tidak jelas (Unknown security/bellboy service status) - Sarapan buruk, susu basi, makanan dingin, bubur dingin, seperti sudah disediakan dari malam hari, yang lumayan bisa dimakan hanyalah omelet yang direquest (bad breakfast, expired milk, cold food, cold porridge like it served since the night before, the only edible is requested omelette) Netral: ＞ Cukup kedap suara 70% (Soundproof 70%)

Be careful! if you don't want to listen to a night club daily until 2am, feel the base vibrations through the walls and bed (earplugs don't help), smell the strong ciragettes aroma, listen to the elevator tune in the lobby as the are no sound insulation what so ever. Listen to the street noise. Better avoid staying in this hotel. Cleanliness were OK for an Indonesian establishment. P.S. When checked in, we were placed into a tiny room without windows on the 3rd floor. As I've seen from other travellers, it could be tactics used to upsell for a more expensive room. We had specifically selected a non smoking and quiet room while booking. The room STANK of ciragettes! And loud music could be heard after 8pm, so the reception gave a different room quickly, only mentioning it should be a paid for upgrade.

A well located hotel in the city with good amenties & access to shopping areas & eateries. Room was also clean & spacious but the wall is abit thin as we cam hear the voices of guest speaking. Also friendly & helpful staff ready to meet  our requests. Breakfast spread while quite basic is also delicious  sumptious.  Will surely repeat stay in our next visit.

This hotel is strategically located in the center of Pontianak, with walkable distance to Ayani Megamall & Museum Kalimantan Barat. Check-in was a breeze, room was clean, except for the bathroom, where there were noticeable black mold near to the shower heads. The experience of showering was not that good, due to the unfavourable scene of the black mold, and also, damp smell whenever I entered the shower cabin. I also went to the spa, while the massage is decent, the person-in-charge made comments like - well, I am not a cashier, so I don't have change. To which, I feel like it is a bit not professional.

Rating: 4 out of 5 stars HARRIS Hotel Pontianak scores with a good location, friendly staff and an overall solid package. The public areas look modern and well maintained, and both check‑in and check‑out were efficient and helpful. The point deduction is for the bed: the linens were freshly made but had visible stains, and the mattress underneath was clearly soiled – this is where the hotel urgently needs to improve its quality standards. With spotless bedding and a renewed or thoroughly cleaned mattress, this property would easily be a 5‑star choice within its category for me.