2nd time here. It’s our quick escape when we want to celebrate a milestone sa family namin. Conveniently located sa heart of Angeles City. Literal na staycation kasi we don’t need to go out to eat dinner meron room service. Kaya we ordered our food sa Cactus Smokehouse and Fortune HK Seafood Resto. Plus meron pang promo na buy 1 drink and get one free sa cafe sebastian nila. Gusto ko yung iced matcha latte there. Free buffet breakfast is decent for the price. Meron lang lang food choices dun na hindi pasok sa panlasa ko that time. Lahat ng staff dun are welcoming.
This is a pretty good hotel. Overall the staff are helpful and will do their best to assist you. The rooms are nice and have decent windows and have good air conditioning and even have mini fridges and tv with some movie channels. The location is also good as it’s near the SM Mall. It’s also quiet and can get a good night rest there. The free breakfast is also ok if very basic. They also have free water in the restaurant and front desk. You can easily charge all your devices as the key and room card are separate.
We stayed overnight for a fun run event and it was conveniently located near Clark Parade Grounds. Apart from its accessibility to other establishments, we loved how accommodating their staffs were as well as the good quality of food that they served during the breakfast buffet.
Only negative impression was with the breakfast buffet.
Got free parking, but it's just hidden. If you have a car, it's a great place to stay. However, for backpackers on the go, it might not be the best option. The front desk staff are friendly, and the rooms were fantastically clean. My only negative impression was with the breakfast buffet. Since we came up at 9:30 onwards, the buffet line wasn't refilled, mentioning that we came up late. I understand that for two people, there's no need to refill, but at least offer food that's sufficient for two people, as we also paid for the full package. The coffee wasn't hot, and the creamer just floated on it. Good thing there was an à la minute egg counter.
The staff were very kind and helpful. One of the receptionists even spoke a little Japanese. It's super convenient having a convenience store right nearby. Plus, a shopping mall is just a quick taxi ride away, which is great. The restaurant has a lovely atmosphere with a pool, and the food is delicious. The room felt a bit old, but I guess that's typical for Asia. After a couple of nights, I got used to it. I felt completely safe and comfortable during my stay. Thank you!
Simply just PERFECT! No words to add on!! Large room, good beds, quality amenities, kind staff, convenient location, safe security, nice swimming pool etc etc. All positive!
Great service. Parking was kind of far. The pool was were nice and the beach was nice. The food was expensive and not really that great. There's a little restaurant on the beach. Adjacent to the hotel that has very good food. Very reasonable there's a lot of interesting stuff around there. Nightlife singers. It's interesting place walk around
The hotel's location is excellent. After shopping at SM Mall, you can easily go back to rest and drop off your purchases. Dining is also very convenient, and massages are readily available within the mall, or you can even get in-room service. Overall, it's pretty good, though the room is a bit small.
A significant drawback is the extremely poor soundproofing. The issue isn't noise from other guests, but rather the heavy traffic outside at night. So, I highly, highly recommend bringing earplugs; they'll make a huge difference.
I have been a regular customer for the past 2 years and I like the staffs and my stays in this hotel. Very friendly and always see to my needs cos I m a very regular customer and i stay here every 3 months during my visit so most of the old staffs knows me. One thing I notice recently is that during house keeping not all essentials items like packet coffee & tea, bottled water and shower liquid are not refilled. Hope there’s a check list during house keeping. Anyway Surestay hotel is always a sure stay for me. Thank you.
Very Good
205 reviews
8.7/10
Check availability
See All Hotels With Bar in Central Luzon
Recent Reviews for Central Luzon Hotels
See all
7.1/10
its nice place to visit for family but some area is so creepy at night, and they said the monkey steal stuff at night
An excellent modern hotel in a prime location in central Subic opposite Ayala Mall where plenty of shops and eateries may be found. It’s new so there were some teething problems with the soft opening but we can attest to the first-rate courtesy and professionalism of its lovely staff. Probably best to wait a while longer for the full range of amenities (pool is not yet ready etc). The rooms are excellent for the price and beds comfy, showers modern, excellent Wi-Fi and TV options. Will certainly stay here again. Far and away the best place to stay in Subic Bay Area.
To book a hotel on Trip.com, simply enter your destination, travel dates, and the number of guests on the page. Then, browse through the available hotels and select the one you want to book. Follow the prompts to enter your payment information and complete the booking.
How do I get hotel deals on Trip.com?
There are several ways to find affordable hotels on Trip.com. You can narrow down your search results by filtering hotels according to your preferred price range, or you can sort the results by price to view the cheapest options first.
Where can I find hotel deals on Trip.com?
Trip.com offers a wide variety of hotel deals and promotions that are available throughout the year. You can easily find these special offers on our deals page. What's more, if you are a member of our loyalty program, you can sign in to your account and discover exclusive discounted rates at hotel list pages.
How can I get lower prices for hotels?
Sometimes booking hotels midweek is cheaper, but it also depends on the season.
How many hotels are listed on Trip.com?
You can find over 1.5 million hotels in more than 230 countries or regions on Trip.com. Haven't decided which hotel to book? Browse our site to get ideas!
Can I cancel or change my hotel bookings on Trip.com?
It depends on the hotel policy and date of cancellation. Please check the policy section of the related hotel pages. To cancel or change your bookings, sign in to your Trip.com account, go to "My Bookings", and follow the instructions.
How do I contact Trip.com customer support?
You can contact Trip.com's 24/7 customer support by visiting the Help Center on Trip.com and submitting a request. You can also contact us by phone or service chat, depending on your location.