Hotels With breakfast in Flemish Brabant, Belgium

I have never had doubts about Novotel, having stayed at Novotel hotels in Antwerp, Singapore, and now Brussels. I usually have good experience with Novotel hence the hotel has been my choice. Normally, I always inform the hotel in advance if I will be checking in late by using the link provided by Trip.com, and I usually receive a prompt and professional response from Novotel hotels. Unfortunately, my experience with Novotel Brussels Airport was disappointing. Despite sending emails to inform them about my late check-in—first via the *********** link and then directly to the hotel—I received no response at all. This is unusual, as on the same day I contacted two different hotels for upcoming stays, and the other hotel replied promptly. Only Novotel Brussels Airport did not respond. There was also a booking issue where I was told that my two children were not included in the reservation, even though the booking was made through Trip.com’s automated system and full payment had already been completed. The receptionist told me they cant do anything since I came late. But I showed them my email via the trip.com link and they said that was not their email address. So Is the management or your staffs not doing a good homework professionally? To make matters worse, I accidentally left my mobile phone at the hotel and only realized it half a day later. When I called the hotel, I was told to send an email. I emailed twice, yet I still have not received any reply. It is very frustrating when phone assistance is unhelpful and emails are simply ignored. Overall, I felt unsupported and unsure where to seek help due to the lack of response and assistance. This experience does not meet the standards I have come to expect from Novotel. I sincerely hope Novotel Brussels Airport will improve its communication and customer service.

This is a brand new property. The room was nice. We had dinner in the restaurant and the steak was pretty good! This hotel has growing pains. The hotel shuttle never came to pick us up at the airport despite making two calls to the hotel. They said it was due to road construction. BS, I had just driven a rental car from the hotel to the airport. I had to spend $20 on a 5km taxi ride. The next morning the shuttle left the hotel at 7:00 a.m. and was not going to make another run until 8:30 despite a schedule of running every half hour. Unacceptable. So for a very short stay, and that's what this hotel's purpose is, it did not meet our expectations at all. For a major hotel chain, this is well below expectations despite a nice room and a respectable restaurant.

The hotel is quite far from the city, but the train station is only about a 10-minute walk from the hotel. However, the transportation costs for commuting back and forth to the city add up quickly, so that is something to keep in mind. The rooms are spacious and comfortable. However, the shower floor is very slippery, so extra caution is needed. It is a large hotel with many travelers, so breakfast can get very busy. I would recommend going down around 7–8 AM; otherwise, it may be difficult to find enough food or even a place to sit.

The hotel doesn’t look like much from the outside but inside it’s very nicely decorated and has a great atmosphere, Staff is super helpful and friendly. Overall an amazing hotel and I definitely recommend it for the price.

The hotel is great; it's comfortable and provides all the basic essentials for a stay. I stayed for one night, and it was perfect for resting up before continuing my trip.

Hotel has very central location on the nice street eith a lot of cafe and restaurants. Ladies on reception are absolutely friendly and professional and ready to help. Their hospitality is fully consistent this hotel motto ”Come as a stranger leave as a friend”. Hotel is eco-friendly - no excessive cleaning, plastics etc. But if you need you will receive. Breakfast was good.

While the hotel facilities are a bit dated, they are very practical, catering more to business travelers with no excessive, ornate decorations. The original room design lacked enough power outlets, so they thoughtfully added more on one side of the bed, which I appreciate. The bed was not only the firmest I've experienced on this European trip, but the single bed was also quite wide. The bedside light switches were conveniently located and user-friendly. You can see the terminal right from the window, making it perfect for early morning flights.

We recently stayed at the ibis budget Leuven Centrum for a short work trip, and overall, it met our basic needs. The location near the train station was convenient for getting around quickly, which was helpful given our tight schedule. Check-in was easy, and the staff we interacted with were polite and efficient. Our rooms were simple and compact, as expected for a budget hotel, but they were clean and had the essentials—comfortable enough beds, functional showers, and a generally quiet environment for resting after long workdays. The limited space meant it wasn’t ideal for spending much time in the room, but it worked fine for sleeping and getting ready each day. Amenities were minimal, and the interior felt a bit worn, though nothing that negatively affected our stay. For a short, no-frills work visit, the hotel was adequate. If you’re looking mainly for affordability and convenience rather than comfort or extra features, it does the job.

The room is very spacious and has a kitchen, which is quite nice. The hairdryer works great, with strong airflow! You can have breakfast at the Holiday Inn across the street. There's a free shuttle bus from the airport, but the departure times aren't very accurate. We queued at 6:30 PM for the 6:50 PM bus, but it still hadn't arrived by 7:10 PM, so we ended up taking an Uber. On the way back to the hotel, we actually ran into the shuttle bus that was supposed to take us there earlier... There's also a free shuttle bus to the airport, and its departure times are more or less on schedule. PS: For travelers departing from Brussels Airport, make sure to arrive at the airport three hours in advance, otherwise, you'll be queuing for a very long time and might miss your flight.

Great experience! We were 3 people + 2 dogs. The room and bathroom was spacious and very clean. The staff was very friendly. The breakfast was and had a lot of choices. Dogs welcome! The hotel is just beside the building where people do their IELTS English which was perfect for us.You walk out the door behind the reception and straight in to the Madison Building, IP Campus. Just a couple of things that could be better. No fridge in the room. No coffee machine, just instant coffee. Parking 15€ for the night. And for info. There isn't a restaurant in the hotel. We thought we could have had lunch where we had breakfast, but it wasn't possible. Instead you can buy ready-made meals and warm then up in a microwave. It wasn't too bad of quality though. Freshly made in glass jars and 3 vegetarian options.