Nice designed hotel.
Small but cozy room with a refrigirator.
Close to Luz station.
We stayed 5 nights.
On the second night the a/c failed so we had to change the room.
Than until the rest of our stay we had no hot water and i had to take a shower in a different room.
The staff was very attentive and did their best but when I asked to talk to PR fir a compensatipn i was ignored.
It is not a nice area after dark.
Many homeless people and a lot of garbage in the streets next to the hotel.
This hotel is in a good location you can walk to the landmark easily. But the check in counter reception took too long to check in and the Breakfast room if you go on 8am you probably need to wait for get the table
Good location for business travel to stay overnight at the airport. Room is small but clean and restaurant is good. Service could be improved . They claim the shuttle runs 24 hours per day leaving on the hour each hour but for some reason they do not have a 1 pm shuttle and this was not indicated on the website
Good staff.
My room had a problem about a safety box.
But one guy at the front desk was dealing with it in English. A maintenance staff came to my room and fixed the box soon, its battery trouble.
Absolutely loved this hotel. Both the service, the room, everything. The beds and pillows are incredibly comfortable. I would definitely consider staying here again, location is convenient too. It's always easier to get uber in Sao Paulo and get around.
I had a fantastic stay at Laghetto Stilo São Paulo. Everything was excellent — the room was spotless and well-maintained, the location was convenient for both work and leisure, and the staff provided exceptional service throughout my stay. The amenities were top-notch, including a well-equipped gym and a comfortable workspace, which made it ideal for a business traveler like me. I highly recommend this hotel for anyone visiting São Paulo!
- They didn't keep to the check-in time, the rooms were only available from 3:30 p.m. onwards and I was late for the event I was going to because of this delay in getting into the room.
- The hotel is in the central region of São Paulo, while I was at the reception a guy came in asking for money and the security guards didn't do anything.
- Breakfast had very little variety, dry bread and almost no cake options, for example, in other words, if you're thinking about paying for breakfast separately it's not worth it, it's better to eat at a bakery in São Paulo, which is more worthwhile.
- While I was taking a shower a maid came into my room saying that I had already checked out in the system, I was very embarrassed by the situation.
This isn't the first time we've stayed at the Colombia hotel; we chose it again because we've been there before. The only thing that left much to be desired this time was the breakfast. Even on Sunday, our last day, the breakfast was reasonable, but on the first and second days, I think it was due to fewer guests, which doesn't justify it because the quality of service, regardless of the number of guests, should always be the same. Even my son-in-law asked for milk, and the attendant said they didn't have any. This is unacceptable for a hotel chain that offers a service during your stay and doesn't deliver 100%. I hope they return to having the same quality of service regardless of the number of guests.
Generally, I can assess our stay as a good experience. Rooms are quite big and clean. Location was great. Only thing that was missing was hygenic amenities such as cotton pads, ear bugs, teeth set etc.
Very Good
96 reviews
8.8/10
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GGuest UserI stayed at Wyndham São Paulo Ibirapuera Convention Plaza Hotel twice during my trip (April 3–8 and April 10–11), and overall, this was a very mixed experience. I’m an international traveller so I would say I have my fair share of seeing all sides to a hotel. To be a 4 star hotel and to charge premium rates, I would expect certain things.
Let’s start with the positive to the hotel -
The location is excellent. From the hotel across there is a shopping mall, which makes it extremely convenient for food, shopping, and daily necessities.
• Cleanliness is generally acceptable. Aside from one incident, (on my first night, I found red stain marks which looks like lipstick on my sheets, took a photo and alerted receptionist the next morning for a change of sheets.
• Room size is spacious and comfortable. I stayed in the “ superior room” and the junior suite.
The issues (and they are significant):
1. Misleading room expectations
The room I received looked noticeably older and more worn than the photos online. Doors, bathroom condition, and overall finishing did not match what was advertised. It felt misleading. This hotel definitely need a glow up.
2. Poor service & lack of flexibility
Service was the biggest disappointment.
• Staff were generally not proactive or solution-oriented.
• I made a booking error via Trip.com and tried to adjust the dates. Both the platform and hotel refused to help or offer alternatives.
• Even a simple late check-out request (which I informed them about in advance and was willing to pay for) was declined without much effort to accommodate. I wasn’t also asking for hours just a mere 2 hours so that I can go to the city to pick up some stuff before my long haul 32hours flight.
4. Billing inconsistencies – check your charges carefully
• I was initially charged for 2 minibar items when I only consumed 1. I manage to catch this on time before paying for it.
• Laundry count was incorrect (11 pieces sent, billed for 12). Receipts and explanations were unclear, and I’m still not fully confident everything was billed correctly.
5. Missing basic amenities (unexpected for this level)
• No iron or ironing board available
• No kettle / hot water in the room
• No complimentary drinking water
• Everything must be purchased separately
6. Language barrier for international guests
Not all staff speak English, which can make communication difficult if you’re not Portuguese-speaking.
Overall verdict: This hotel is convenient but not service-oriented.
If you are Brazilian or familiar with local expectations, you may find it acceptable. But as an international traveler, the experience falls short—especially in service, transparency, and attention to detail.
Would I return?
Probably not, unless location is the only priority.
LLilyPatLocated in the vibrant Vila Olímpia district, Pullman São Paulo Vila Olímpia offers a blend of modern comfort and convenience. The hotel is strategically situated near major business centers, shopping malls like JK Iguatemi and Vila Olímpia, and attractions such as Ibirapuera Park, making it ideal for both business and leisure travelers.
The rooms are spacious, clean, and well-appointed, featuring contemporary décor and amenities that cater to a comfortable stay. Guests have praised the attentive and friendly staff, who are always ready to assist and provide recommendations for exploring the city.
Dining at the hotel is a delightful experience, with a varied buffet breakfast that includes fresh fruits, pastries, and local specialties. The on-site restaurant, HUB Food Art Lounge, offers a diverse menu that caters to various tastes.
For relaxation, the hotel features the Uiara SPA by L'Occitane au Brésil, providing a range of treatments to rejuvenate after a busy day. The fitness center is equipped with state-of-the-art equipment, allowing guests to maintain their workout routines.
While some guests have noted occasional noise from the lobby area, the overall ambiance of the hotel remains conducive to rest and relaxation.
In summary, Pullman São Paulo Vila Olímpia stands out for its excellent location, modern facilities, and exceptional service, making it a top choice for travelers seeking a comfortable and convenient stay in São Paulo.
AAgustin Z.An average hotel near the airport. The location is amazing, same as transfer service; clean super A+, but probably the worst is the staff, they clearly see you as a a number that get in/out - without any extra smile :)
GGuest UserThe hotel is very conveniently located in the center. Within walking distance of the metro, bus stop. If Sao Paulo is your first stop in Brazil and you are planning a trip around the country, then you should choose this hotel. The bus terminal is 15 minutes away by car. There are many restaurants and shops near the hotel, as well as bars and night clubs. An ancient church is 5 minutes walk away, worth seeing. Breakfast at the hotel is very good, they cook deliciously and a lot.
SShenJessievery pleasure experience with Allure Moema Apartment. I am here for the Sao Paulo Expo, and THIS APARTMENT HOTEL IS AMAZING.
First, the location is very great, the neighborhood is very quiet and clean, you can easily shop within 5 minutes of walking to a very big shopping mall.
Second, the room and hotel are super professional. they have a gym and working zone that can quietly work inside. and all hotel are very clean and no noise during my trip.
Third, I love the staff here. and they are sooo patient and soooo nice. If I can back to Sao Paulo again, I definitely will choose this hotel again.
At first, as foreigners, we don't have local currency to pay the bill and they are willing to give us time and solutions to solve the problems. And, unfortunately, my backpack was stolen in a restaurant and I lost all my belongings. They were very concerned about my condition and comforted me thoughtfully. They even helped the kind people find my passport and help me return to my country as soon as possible.
I am so grateful I chose this hotel and I am so grateful that I met all these great people in Sao Paulo.
Definitely, a Great choice if you want to visit Sao Paulo Expo!
KkkkkkkkkkkkkseniiaA wonderful hotel that truly deserves 5 stars. Delicious breakfasts, amazing service, impeccable cleanliness, and a delightful interior design.
GGuest UserGood location for business travel to stay overnight at the airport. Room is small but clean and restaurant is good. Service could be improved . They claim the shuttle runs 24 hours per day leaving on the hour each hour but for some reason they do not have a 1 pm shuttle and this was not indicated on the website
JJiaowoxuxianshengThis hotel has been stayed many times, the surrounding facilities are relatively complete, the nearby supermarket pharmacies are relatively close, next to the Carrefour supermarket can be simple shopping, recommended
AAnonymous UserThe transportation is convenient, there is a large shopping mall nearby, shopping is very convenient, there is food on the first floor, breakfast is at the hotel, lunch and dinner are at the shopping mall opposite, there are restaurants of various flavors.
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