We had a very good overall experience at this onsen hotel. The atmosphere was relaxing, and we enjoyed our stay very much.
We especially appreciated having an English-speaking staff member available — it made communication much easier and helped us feel more comfortable during our visit.
Very nice Japanese style room overlooking the river and the tree filled riverbank hill. It was very private. Breakfast and dinner was served at the table and was excellent. Much variety of fish, chicken, pork, tofu, and vegetables. The overall atmosphere was very elegant and relaxed. The ryokan is located right on one of the bus stops for easy access from the train station. It is a short 10 minute walk to the main area of town. There are several onsen pools. Some rotate between men and women at different hours. Very clean with good amenities. Overall a very memorable stay.
We stayed 1 night at Kusatsu Onsen hotel village. It's indeed a resort which offers many activities (table tennis, bowling, game arcade etc.) and a separate spa center with swimming pool and sauna. We didn't bother to step out the hotel until we had to leave Kusatsu.
The dinner and breakfast buffet were delicious too.
There is shampoo and bathing tools for babies in the ladies bath. I believe it's suitable for family with young children.
A relax and nice view in Kusatsu. The hotel is located a bit far from bus terminal. However, there is a free shuttle bus service which connected with bus service.
I strongly encourage the private onsen package where we can taste three different type of onsen in the hotel.
My platinum ring changed colour, may be due to the acidity of onsen water😂.
The dinner and breakfast inspired and it is good for family trip with a number of accessible service for elderly with physically limitations.
The staff is very nice and have a good arrangement of the room. The room is clean and spacious. And we can enjoy the onsen with a good view of whole Maehashi city. Can enjoy the manga after onsen. The food of restaurant is also delicious.
We arrived early (about 11:00) at the ryokan and were met by a very helpful young lady receptionist who spoke good English. She accepted our luggage, arranged a ground floor room for us (my wife has difficulty climbing stairs) and recommended us where to eat and what to do. The room was clean and sizeable. The bed was comfortable. The ryokan provided a simple buffet breakfast (much to our surprise and delight). It is located just a short distance from the Yubatake and is very convenient. Overall, we are very happy with the ryokan.
We stayed here during a two-day ski trip. I found this inn very appealing, especially since I had never seen it on social media. There are only a few rooms, so it was quiet and very comfortable. We were worried about which one to choose, but we stayed at ”Kiri,” which has an open-air bath in the room, and it was better than we expected, so we took a bath five times (lol). We'll definitely come back here again! We've been saying that ever since we got back. However, we didn't get a plan that included dinner, so we were hoping to eat at a nearby restaurant, but all the restaurants closed early, so we were left without food, which was a bit of a downside^^; Next time we stay, we'll make sure to make a reservation for meals!! The inn itself was really nice and the best. Thank you for your hospitality.
Rooms were small and tight for a couple. Location was great with the rail station just next door. Eateries were easy to find and there is a mall. Super convenient if you need anything. Overall we had a great stay
The facilities were very clean as they had just been renovated. The buffet had a great variety, and both dinner and breakfast were delicious! The heating in the room was apparently faulty, but I suspect the entire facility might have had issues, as even with the provided heater, some areas were very cold. At dinner, we were seated near the entrance, and it was so incredibly cold that many of the dishes were already cool, which was a real shame. When I went to the onsen in the morning, the changing room was so cold it felt like being outside. I warmed up in the hot spring, but then got cold again in the changing room. Also, there was a lot of hair on the floor near the dryers in the changing room, which was quite unpleasant. I used the onsen three times but never saw any staff cleaning it. There were hair straighteners in addition to dryers, but there were no outlets to plug in my own, which was also disappointing. I hope these issues can be improved.
Breakfast. It was good, but it would have been nice if there was a tray to carry it. Maybe there was, but I didn't notice it. It was good that the elevator was basically only available to guests, but I was disappointed when I discovered a child who had gone down to buy groceries and was having trouble getting on the elevator. I called out to him, but he was a foreigner, so I was able to respond in English, but I wish the front desk had noticed him. I thought it would be nice if there was a vending machine where you can get hot coffee, even if it was for a fee, not just in the morning.
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133 reviews
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GGuest UserI stayed at this onsen hostel and had a pleasant experience. The location is excellent—very convenient for exploring the area. The staff spoke English, which made communication smooth, and the place had a nice mix of Japanese and Western atmosphere. Everything was clean and comfortable. That said, I was hoping for a more traditional, authentic onsen experience. Still, it’s a great option for travelers looking for comfort and accessibility.
GGuest UserThe location is great, right in front of the Yubatake. The room is quite old, so the toilet, bath, and sink are small, but the steak and tempura for dinner were delicious. I didn't know there was a last shuttle bus from the parking lot, so I arrived after the last one had left, but they arranged an extra bus and got me to the hotel safely. Next time, I'd like to arrive a little earlier and explore Kusatsu.
GGuest UserThe location is fantastic! There's a souvenir shop right downstairs, and the main street is just outside. The room was comfortable and clean, and the view was absolutely stunning. The breakfast and dinner buffets offered a wide variety of delicious dishes. But the highlight has to be the hot springs – the area is huge, and I highly recommend the outdoor bath. I absolutely recommend this place and would love to stay here again if I get the chance!
GGuest UserA relax and nice view in Kusatsu. The hotel is located a bit far from bus terminal. However, there is a free shuttle bus service which connected with bus service.
I strongly encourage the private onsen package where we can taste three different type of onsen in the hotel.
My platinum ring changed colour, may be due to the acidity of onsen water😂.
The dinner and breakfast inspired and it is good for family trip with a number of accessible service for elderly with physically limitations.
GGuest UserThe staff was very good.
I am very satisfied that I can enjoy the food and eat various dishes little by little. I didn't get tired of watching the murals in the bath.
The staff was very happy to serve and it was a fun trip.
There are few inns that I want to use again, but Tatsumi Kan wanted to use it again!
Thank you.
MmathemathusMy stay at Kamenoi Hotel Kusatsu was excellent. The onsen was very clean and quite spacious, making it a relaxing experience. The hotel also has a convenient shortcut that leads directly to the Yubatake pedestrian area, which is a big plus.
Both breakfast and dinner were buffet-style with a wide variety of dishes — plenty of options and all very enjoyable. The service was great, and the room was comfortable to sleep in.
The only downside is that there were a bit too few power outlets in the room, but it wasn’t a major problem.
Overall, a fantastic stay and highly recommended for anyone visiting Kusatsu.
FFionaFengOverall, Kizunoniwa is definitely better than Konoha. Dinner was a delicious Japanese meal served in a private dining room, and breakfast was also good. My only minor complaint was that the rice wasn't quite up to Japanese standards.
The location is quite far out. If you're heading to Ueno Station in the city, leaving the hotel at 9 AM and having a smooth journey, you'd likely arrive around 1 PM. The hotel shuttle takes ten minutes to the bus stop, then it's an hour and a half by bus to Karuizawa, and another hour-plus from Karuizawa to Ueno. The main delays are due to waiting for various connection times.
It snowed on our second day, which was truly beautiful.
I'd love to come back during autumn leaf season if possible.
CChingSqThe hotel is a bit of a drive from Karuizawa JR Station, about 35 minutes, and there's a toll fee. However, the scenery along the way is beautiful. Shiraito Falls is about 10 minutes away. The hotel parking lot is ample and very convenient.
The hotel rooms are very spacious and comfortable. The hot springs are both indoor and outdoor, with an orange-brown color and a mild odor. Unfortunately, the outdoor hot springs don't allow for a view of the sky.
The breakfast and dinner buffets offer a wide variety of options and are delicious.
This hotel has a very resort-like feel and I'd definitely return if I had the chance.
Figure 1: Scenery along the way
Figure 2: View from the hotel window
Figure 3: Nearby attractions (Shiraito Falls)
CColaassaThe food and service in this hotel is absolutely great.
We enjoyed onsen. After check out, the host is willing to keep luggage for us and arrange shuttle to skiing resort.The host is very friendly. Thank you.
MMacauBikeFanThis hotel service is very in place. Because the road on the mountain is iced, it is impossible to ride forward. There are more than ten kilometers to the hotel and it has begun to go dark. I have to withdraw to the convenience store near the foot of the mountain and call the hotel for help. There is an English-speaking waiter. When the clerk is asked to explain the location to them, Send a car to pick us up at the hotel immediately, and although it was already more than 8 pm when we arrived at the hotel, we still prepared dinner for us! Check out the next day and send us back to facilitate super business pick-up. This kind of hospitality, I will definitely come back next time!
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