The hotel is a bit far from Sannomiya Station; you need to take a few train stops to get there, but it's very close to the nearest station. The room was spacious and the hygiene conditions were decent. The service was excellent. The hotel is divided into the Main Building and the South Building. I stayed in the Main Building this time, and I felt the facilities were a bit old. There's a FamilyMart convenience store and a few other shops on the first floor, which is convenient if you need to buy anything. The bathtub isn't fully enclosed, so water splashes out when you shower.
The balcony view was truly amazing, but the hotel itself is quite old. The room we were given had no charging outlets by the bed, so we had to move the desk to charge our devices under the vanity and behind the TV. The air conditioning vent made a strange 'ticking' noise; it wasn't too bad during the day, but at night, when everything else was quiet, it became really noticeable.
On the plus side, the lady at the front desk spoke excellent English. However, the shuttle service to and from Sannomiya wasn't very convenient, and the breakfast was just mediocre.
I definitely won't be staying here again on my next visit to Kobe.
it was stated as a smoking room but honestly there’s no cigarette smell! conveniently located right beside a 7-11 konbini & a few more others down the road! i love how towels, slippers, toiletries & even pajamas are generously provided. the nearest exit is exit 6 (stairs) and exit 14!!!!! (upslope if you’re heading to the hotel down) has a godsend elevator! would def book this hotel when i’m back in kobe :-)
Title: Squeaky Clean and Good Storage, But Be Aware of Strict Cashless Fees and Missing Essentials
Review:
I recently stayed at the Sotetsu Fresa Inn Kobe Sannomiya. While the hardware of the hotel is good, certain policies and service gaps significantly impacted the comfort of my stay.
On the positive side, the hygiene standards here are excellent. The room was spotless and very modern, which is always the most critical factor for me when traveling. I also want to express my appreciation for the luggage keeping arrangement. Being able to store my bags securely and easily both before check-in and after check-out was a huge help, allowing me to explore Kobe freely without the burden of heavy luggage.
However, international travelers need to be aware of a major caveat: this is a strictly ”cashless” hotel. I attempted to pay with cash to avoid bank fees, but was refused. I was forced to use my VISA card, which meant I was hit with foreign transaction and exchange fees that amounted to roughly an extra 5% cost on my trip. I found this policy very rigid and frustrating for guests who prefer using cash.
Furthermore, the in-room amenities and service were disappointing. Guests should know that the rooms are completely bare of essentials—there are no razors, toothbrushes, or toothpaste provided in the room. Realizing this late at night caused unnecessary trouble. Additionally, the housekeeping service lacked attention to detail; even though my Yukata (sleepwear) was clearly used and left out to be changed, the staff did not replace it with a fresh one.
Overall, Sotetsu Fresa Inn offers a very clean environment, but the lack of basic in-room amenities and the strict payment policy make it difficult for me to fully recommend it to travelers trying to manage their budget and convenience.
A cozy and comfortable stay in an excellent location, just a short 5-minute walk from Himeji Station. Amenities are conveniently provided on the reception floor. One of the best parts of the stay was the beautiful view of Himeji Castle directly from the hotel — a real highlight. Highly enjoyable stay overall.
Amazing location! Right outside the station. Fantastic value for money. The breakfast is consistently delicious and plentiful. The view is also spectacular. They even had Christmas decorations up quite early. This chain is always a safe bet; I prioritize staying with them whenever they're in a city I'm visiting.
This is a very established international hotel chain, located about 700 meters walk from Sannomiya Station. Despite being in a bustling commercial area near the station, it's incredibly quiet at night, ensuring a peaceful sleep. It's also very close to attractions like Kitano Ijinkan and Ikuta Shrine, both within walking distance. The room was very spacious, easily accommodating two open 28-inch suitcases with plenty of room to spare. The bed was comfortable, and the complimentary access to the 'san-wanna' (spa/sauna) was a highlight. I would definitely stay here again on my next visit to Kobe.
Just a stone's throw from the airport! This is the top choice for late arrivals, early departures, or layovers. I'll definitely choose this hotel again in the future.
Facilities: Very new
Cleanliness: Spotless
Ambiance: Convenient
Service: Attentive and thorough
We had a very spacious corner twin room for 2 of us! So generous! Also the onsen was very clean and we loved it! Parking was full when we arrived but they directed us to a nearby parking lot with fixed parking rate. Love this place!
The location of Kobe Lumen Hotel is very good. It is in the city and the parking lot is easy to find. It is in the alley directly opposite the hotel and the price is reasonable. The hotel service is very good. We arrived very late and the check-in time was past, but they did not neglect us and arranged to check in immediately. When we checked out in the morning, we were 5 minutes late and they did not say anything. They were very gentle. The room was very clean and warm. The sound insulation effect was very good and suitable for living. In short, because of the comparison with the previous one, this one is simply heaven.
The only flaw is that the room is a little small. Everything else is acceptable, mainly because of the cheap price.
Very Good
190 reviews
8.5/10
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9.1/10
Great
ZZhezidashuA very satisfying trip to Awaji Island was made even better by our hotel. Everything was arranged in the best way. We changed buses from Kyoto and confirmed the pick-up station through the Ctrip platform. When we arrived, it was still early, so we took the free shuttle bus to go shopping (with luggage back to the hotel). We used the coupons to buy lunch and ice cream at Hello Kitty. When checking in, the male waiters all kneel down to serve, and confirm the information of dinner and going out the next day. The room we stayed in is a single-family round house like a yurt with a viewing balcony and a wooden bath. The details of the room are all local characteristics (dressing box, free mini bar/dessert, washbasin are all petrified wood). The central roof is transparent and empty, and you can also observe the stars. We enjoyed the food here for 5 days, especially the dinner was not repeated and changed in various styles. What surprised me was that the waitress could perform saxophone and flute at dinner, and there was a restaurant like a stage on the island where you could also enjoy the waiter's musical performance. The 20,000 consumption vouchers given for 5 days are enough for you to go out for free at noon. We also bought Hello Kitty exclusive gifts for the children at the Big Apple with the vouchers. This trip to Awaji Island is more memorable than the trip to Kyoto, and the people are simple and honest. Everyone is working hard to promote tourism in Awaji Island, which is worthy of praise. I will bring my children here next time.
MMari(Marina)Excellent traditional-style pekan. I loved the service, cleanliness, convenient location, and spacious room. It was the best vacation in a long time! All the public onsen, shops, and cafes are nearby. The girl at dinner and breakfast was very attentive, explaining everything in detail, asking for clarification, and the service was beyond praise! We would be happy to return and would recommend it.
MM14746****This single room was booked for a friend, and they were very satisfied. For praises and suggestions about the hotel, please refer to my previous review. The hotel is conveniently located within walking distance to attractions like Meriken Park, Kobe Port, Chinatown, Kyu-kyoryuchi (Old Foreign Settlement), Kitano Ijinkan-gai (Foreigner's Street), and the Sannomiya shopping street. You can also visit KOHYO Life Supermarket (see photo 4) which has many delicious items. The supermarket is located at the east exit of Sannomiya Station; you can spot its sign halfway up the tall building from a distance.
GGuest UserThe hotel is old yet classic. Everything is in general well maintained, and the staff are very helpful and friendly.
The hotel may not be so accessible compared with those in Sannomiya, but the hotel offers shuttle bus to Sannomiya daily and Shin-Kobe on weekends. It helps you get around and go to the train stations. However, do note that the bus may be full sometimes. But even so or if you miss the bus, it won’t be long to walk to Kobe (Rapid and Special Rapid) or Motomachi (Rapid), depending on the train you need to take. I really like the view. Even the room not facing the sea has a nice view both during the day and night. The Meriken park is also just downstairs.
The hotel has a free self-service laundry and a Family Mart, but there are limited items to buy after 8 PM since no staff will be there. Another limitaiton is that the gym and the food service both close after 10 PM, if I recall correctly.
AAnonymous UserTitle: Squeaky Clean and Good Storage, But Be Aware of Strict Cashless Fees and Missing Essentials
Review:
I recently stayed at the Sotetsu Fresa Inn Kobe Sannomiya. While the hardware of the hotel is good, certain policies and service gaps significantly impacted the comfort of my stay.
On the positive side, the hygiene standards here are excellent. The room was spotless and very modern, which is always the most critical factor for me when traveling. I also want to express my appreciation for the luggage keeping arrangement. Being able to store my bags securely and easily both before check-in and after check-out was a huge help, allowing me to explore Kobe freely without the burden of heavy luggage.
However, international travelers need to be aware of a major caveat: this is a strictly ”cashless” hotel. I attempted to pay with cash to avoid bank fees, but was refused. I was forced to use my VISA card, which meant I was hit with foreign transaction and exchange fees that amounted to roughly an extra 5% cost on my trip. I found this policy very rigid and frustrating for guests who prefer using cash.
Furthermore, the in-room amenities and service were disappointing. Guests should know that the rooms are completely bare of essentials—there are no razors, toothbrushes, or toothpaste provided in the room. Realizing this late at night caused unnecessary trouble. Additionally, the housekeeping service lacked attention to detail; even though my Yukata (sleepwear) was clearly used and left out to be changed, the staff did not replace it with a fresh one.
Overall, Sotetsu Fresa Inn offers a very clean environment, but the lack of basic in-room amenities and the strict payment policy make it difficult for me to fully recommend it to travelers trying to manage their budget and convenience.
GGuest UserI'm fairly certain this hotel used to be the Daiwa Royal Hotel. I've stayed here many times before, even under its previous name, but this was my first visit since the rebranding. Considering the high price, the amenities provided were quite basic. On a positive note, the complimentary drinks and snacks were a nice touch.
The most significant disappointment was the 50-minute wait for breakfast. Had this not been an issue, my stay would have been far more satisfactory. During peak times, such as the busy summer holiday season, I strongly suggest they consider expanding the breakfast area or increasing its capacity. Despite the wait, the breakfast itself was absolutely fantastic. Unfortunately, this lengthy delay significantly impacted our sightseeing plans for the day.
DdcmcszAbout 15 mins’ walk from Shin Kobe JR. 10 mins’ walk to Sanomiya. Location was ok. The room was not too small. Clean environment, coffee machine and amenities available at lobby.
Had problems with room WiFi the first night. Front desk didn’t have solution upon my phone inquiry. After reporting to CTrip, hours later, a Chinese speaking staff came to my door to help me. And problem solved. The next day, hotel sent a note asking for my feedback on the issue. Which was a professional and nice gesture.
Breakfast was a chain fast food connected to the lobby. Front desk staff can communicate in English. Overall, good experience with this price.
离新神户JR站步行约二十分钟;三宫约十分钟,附近貌似没有地铁站;经济型酒店,房间不算很小,有浴缸;
首晚,下午发现房间Wi-Fi用不了;电话前台只会Sorry;跟携程说了后,晚上有中国员工上门,解决了问题;第二天,酒店还询问反馈;这点还是服务不错,毕竟是喜来登旗下,还是更专业;不像京都的Tokyu Stay Sanjo Karasuma三条乌丸,酒店设施有问题,装没事的。
设施一般,该有的都有;一楼有洗浴用品,调味包大小的一次性牙膏很方便;早晨就是大堂旁边的松屋,要另外买;
前台员工英语可以交流;第一天接待我的眼镜大叔,动作有一点慢,慢慢跟他说还是可以的。整体体验还不错,毕竟价格不贵。
DDom9995 star room,very well equipped and very new. felt very comfortable in the room,toilet and room is more spacious than the typical japanese hotel room. will definitely stay again when in kobe. highly recommended.
JJ. HO for Travel ~I recently had the pleasure of staying at Hotel Vischio Amagasaki, and I must say it was an exceptional experience. From the moment I stepped into the hotel, I was greeted with warm hospitality and a welcoming atmosphere.
The hotel's modern and stylish design impressed me right away. The attention to detail and thoughtful touches throughout the property created a comfortable and chic ambiance. The rooms were spacious, well-appointed, and impeccably clean, ensuring a relaxing and enjoyable stay.
The staff at Hotel Vischio Amagasaki were incredibly friendly, professional, and attentive. They went above and beyond to cater to my needs and make my stay memorable. From helpful recommendations for local attractions to efficient check-in and check-out processes, their level of service was top-notch.
One of the highlights of my stay was the dining experience at the hotel's restaurant. The food was exquisite, showcasing a fusion of local and international flavors. The breakfast buffet offered a wide variety of delicious options, catering to different dietary preferences.
The hotel's location was also convenient, with easy access to public transportation and nearby attractions. Whether I wanted to explore the city or relax in the hotel's spa facilities, everything was within reach.
Overall, I highly recommend Hotel Vischio Amagasaki to anyone visiting the area. The combination of exceptional service, stylish accommodations, and delectable dining options made my stay truly memorable.
AAnonymous UserAlthough the facilities are old, but the hygiene level is still neat, if four people live in a small room is super crowded, recommended to add more than 1100 HKD to change a larger room, but was full room can not be replaced, 1 parking 2 meals package includes dinner kaiseki cuisine, feeling is a super ordinary meal with the group, don't have any expectations, sashimi is not fresh, beef shabu shabu is delicious, but the amount is very small, if you ask for guests, it is recommended to eat outside before staying, casually satisfy your hunger to stay for dinner. Also, a free bowl of ramen will be given in the evening to satisfy your hunger.
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