Hotel near Reforma,Mexico City14.3% of visitors choose this area
GGuest User2025.07.27
It's a hotel with an excellent location and beautiful architecture, however, they need to improve some aspects. The rooms need to replace the carpets, replace the bathroom fixtures, and improve the towels.
One very important thing I didn't like is that at approximately 11:00 p.m., they turn off the hallway lights to access the rooms, and the room number is not visible. It's a
Excellent hotel, cannot fully evaluate it cause I couldn’t stay as much as planned, because of a delayed flight, but for what I could see is beautiful and has a perfect location in regard to proximity to the airport. If you arrive at T2, just take the airport trainer to T1 and you’ll arrive through a flyover very easily :)
Hotel near Centro Historico,Mexico City8.9% of visitors choose this area
JJessevaaa2025.03.30
It was a wonderful stay! Great value for the price. Location was decent! Many restaurants etc nearby. Only negative would be the constant wait on the elevator, but that’s not saying much.
Hotel near Reforma,Mexico City14.3% of visitors choose this area
GGuest User2025.12.25
Really good experience for one night if you have enough money. The buvet is the most comfortable I have tried in my life. The bellboy can store our luggage for free (seems that) which also save our time and money for traveling in other cities.
Hotel near Tlalpan Avenue,Mexico City1.8% of visitors choose this area
AAoiKubota2025.08.04
It’s a little far from city area though close to airport. So you can access to the air port in about15 minutes. That’s a good point. And the room is always clean but you can hear the sound if somebody use the restroom. Totally it’s good hotel for me.
I checked in 2-3 days late due to emergency and they said all 4 nights bookings were cancelled, even I still have two more nights to stay. They refused to refund as well, so I just paid for an half day stay cause I was supposed to have a flight at night and they charged almost full, receptionist was never kind to tell me that difference is just little for an overnight stay. So decided to stay overnight cause I re-scheduled my flight the next day, cause I had a meeting and I won’t catch my flight, then when I returned back to the hotel, bought a water they asked for the room number and new receptionist told me that I should have checked out cause there’s a note that I can only stay until 6 or 7PM, I checked in at 2PM, lol. Paid almost 70USD for that, then I told them to extend until next day at 2:00PM, then they charged me for another almost 80USD. No consideration at all, will definitely ask the booking app to ask for the 4 nights stay refund that was unused that they refused to refund, they said it’s no show already even I showed up on the 3rd day. Lol. Kinda scam tactic. And I hate it. I just let it go.
We like this hotel. Good location I. A good, safe neighbourhood beside the angel of independence statue. We stayed at the King size bed room on the 10th floor with s views of the city. And free access to the exclusive Brisas Business Lounge that offer fast check-in, concierge service ,specialty coffes and soft drinks all day and free breakfast and light dinner, snakes and an alcohol drink in the evening.
We had a little incident at the room but the staff was quick to fix it.
Hotel near Reforma,Mexico City14.3% of visitors choose this area
GGuest User2025.08.30
This was my second stay. The hotel is in a great location with convenient transportation. The service was excellent, with help with luggage and taxis. There's a currency exchange and business printing service downstairs. The breakfast was also plentiful.
Hotel near Santa Fe,Mexico City3.6% of visitors choose this area
এএ᭄xiaoxingxingꦿృ༊2024.09.29
I am tired and not used to the smell when I arrive at the hotel.
It's not comparable to Holiday Inn Düsseldorf.
The worst thing was that my wife and I slept in the room and the male waiter broke in
Hotel near Roma,Mexico City30.4% of visitors choose this area
GGuest User2025.12.23
I booked this hotel for a 23-hour layover in Mexico City on an Aeromexico flight to Guatemala. It was great because it was near a metro station, which was easily accessible from the airport. The hotel is at least 3-star rated. The room was spacious, the closet was spacious, and the bathroom was clean. The staff were all friendly. My room was a bit noisy, which was a bit uncomfortable in the middle of the night, but not to the point of being terribly annoying. The only real disappointment was the lack of a coffee pot. I desperately wanted coffee, so I went to the first-floor restaurant to get some warm water. The bed was also good quality. Overall, I'm satisfied. I recommend this hotel to anyone looking for a quieter, more urban location away from the touristy city center.
Very Good
139 reviews
8.5/10
Price from
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8.7/10
Very Good
The same problem with all holidayinn hotels is that there is a lot of room for improvement in hotel management. After the room was cleaned every day, someone would keep knocking on the door asking if the room had been cleaned. This shows very poor management. The location of this hotel is in a prosperous area in the city center, with very convenient transportation and easy taxi access for daily travel. It is convenient to eat around and safe to walk.
I recently stayed at the Sheraton Maria Isabel in Mexico City, and overall, it was a good experience. The best thing about this hotel is definitely the location—it’s right on Reforma Avenue, next to the U.S. Embassy, so it felt very safe even though there were some peaceful demonstrations happening nearby related to rent increases and the current situation in Mexico. The room was spacious and comfortable, but it did feel a bit old and outdated. The bathroom floor had some cracks, which wasn’t a big issue but worth mentioning. It could definitely use some renovation in the future. On the bright side, the breakfast was really nice. Good variety, fresh options, and great service. If you care about being in a central, secure area with decent amenities, this hotel is a solid choice—just don’t expect a modern, freshly renovated space.
We loved staying here although we did have a few hiccups. We arrived before check-in but we could leave our luggage at the hotel which was a relief. Unfortunately we lost our luggage ticket while out, but the front desk employee Grecia made it seem as if it were a huge problem and that we would not be able to retrieve our luggage at all. She did not reassure us even after we expressed confusion and concern. However once we had already gotten very stressed about this, another employee simply asked for our identification and quickly resolved the problem (which was their standard protocol). The stress was avoidable. When we arrived to the room we had to call to request robes and slippers, and there was only one water bottle even though we were two guests. In the bathroom, there is only one hook for the towels, which was inconvenient. The shower also leaked water all over the bathroom which is an architectural problem and can’t really be helped but was annoying as the bathroom floor was wet. The lighting in the room was also very dim, but that might just be a personal preference. Multiple times when requesting towels or water from room service, we had to call several times to remind them of our needs (we even once went personally to remind them at the front desk after 3 times of calling). On our last day we were eager to enjoy one final breakfast, which is listed as being from 6am-11am. However the food was not set up until 6:20-30, so we had to rush to eat before checking out to make it in time for our flight. Also at breakfast there is no self service tea or water station, and although the staff are attentive, it’s too much for them to be able to meet everyone’s needs at rush hour breakfast. However despite all of this we are left with a great memory of staying here. The food at breakfast was delicious, and most of the staff were very kind despite the delays in service. The location is convenient and the room was comfortable. I do not regret staying here although for ~300 USD a night I might expect a little bit more attention to detail.
There is a shopping mall just outside the door, which is very convenient. Walmart supermarket, shopping mall. The hotel has a shuttle bus to the airport, which runs every hour, departs on the hour, and has luggage storage service.
AAnonymous UserAcceptable room price. Staff is friendly and helpful.
Suggest to add electric water kettle for each room.
Better maintain stable room price on weekdays and weekends.
I chose this hotel because of the rave reviews. As expected...it was great. The staff was incredibly friendly, and the hotel's interior was clean and neat, so no matter where you take a picture, it turned out beautifully. And while the breakfast menu wasn't very diverse, I was very satisfied. There were a variety of breads, and the food was well-prepared with breakfast items. I made a sandwich... It was so delicious, I even made two. Haha The parking lot was spacious and nice, and since you can rent bikes (just leave your passport with them), I had a great time cycling around the Zocalo Square, the Seoul Arts Center, and the Monument to the Revolution with my family. Thank you, Hotel Kali Centro, for providing such great facilities and service that made our stay enjoyable.
We were visiting Mexico City for holiday and found the hotel to be in a superb location for all we had planned. The staff were very attentive, knowledgeable and helpful in every way. The room was superb. The only downside was that we had booked with breakfast and there was a lot of confusion as to what our breakfast should be. First day we had one small piece of toast and a couple of pieces of fruit but the second day we were offered any eggs dish from the main menu. We thought perhaps they had got it wrong on the first day as this amount was just about right for a child rather than an adult. However on day three we were offered what we had on day one so very confusing. Other than this our stay was superb.
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