Lot's of underground parking, We were greeted with a smile in both French and English. Secure building. (you need your room card to use the elevator) The dining room on the 2nd floor was nice and the service and food was great and plentiful. I would recommend a stay there especially if you are going to an event at Place Bell.
I would highly recommend this hotel, very classic, European style hotel, decent breakfast and a little gym that can get your whole body workout done. The room is very spacious and classic. Very friendly staff and I would definitely stay there again if I am in Montreal next time...
The guy at the FD who checked us in was very nice. He was very helpful that when we noticed we don’t have a kettle in room, he went up to our floor and got us a new one.
The only downside was the cleanliness of the room. Hair was found beside the window and the duvet cover was a bit stained.
But overall we enjoyed the stay. :)
I was visiting for a training session and enjoyed my stay.
Beautiful hotel! Well located near Montreal. The room was spacious with all the amenities (I lacked nothing and there was even a dinette area and a desk with a computer). The included breakfast was very convenient. The room was cleaned daily with new towels. Private parking secured by a barrier.
Only a small downside: It all depends on your neighbors, but it can be a bit noisy.
I took my daughter to Sherbrook to participate in the figure skating competition. Many athletes chose this hotel. The breakfast was good, the public areas and rooms were clean and tidy, and the swimming pool and other facilities were in place. I will stay here again next time.
Upon checking into our room had to use 2 separate elevators (neither of with were in good condition). Get to our room and it's 30deg in the room and it absolutely stinks of wet dog ( I know the smell). Next morning the --> Extra 26$/pp breakfast <-- in the hotel was horrible (just don't eat there. So many good restaurants in walking distance). The --> Extra 25$/day <-- Parking is overprice, go on Palais Montcalm (10 min walk) for 15$/day. For the money spent a this Marriott, our experience was very disappointed. Marriott Delta Quebec City used to be a higher end hotel now it's low end. Old and Tired Dirty rooms and bins of garbage in common areas doesn't help too.
We are both heavy travellers, and this experience at Delta is one of the worst I've been go through.
We’ve had a lovely time at Auberge Saint-Antoine! The hotel is lovely and the staff are great, it’s in a great location and some rooms have lovely views like the one we were lucky to get. We used the valet the first time we stayed there who were great, but ended up parking across the road at the multi-storey car park the rest of the days as the valet is around $45+tax and tip so works out quite expensive. We found a really lovely spot around the corner for breakfast too called L’Antiquaire Buffet, they have amazing breakfast and really well priced, lovely staff too! The hotel is in a great location and easily walkable to a lot of sights and great restaurants.
The booked king suit suite, the room size is large, suitable for family travel.
Canada does not provide disposable items by default. It is best to bring your own toiletries, especially slippers. There are no disposable slippers here. If you go to the front desk to ask for it, provide recycled foot cover (avoid the floor cold in winter)
This is generally only available at 3 pm. It is best to have an ihg member. Otherwise, you can't check in before 3 o'clock and you need to pay 25 CAD separately. When the hotel is busy, the member's late check-out cannot be used. This should be noted.
It is recommended to book a room facing the west side, and the sunset is very beautiful in the evening. If you are traveling by car, it is recommended to go to the park by the river, 5 minutes drive, there is a large green area, you can see swarms of wild Canadian geese.
Highly recommend overall! Make sure to book a river view room; the window view is like a painting.
1. Location: Right next to the Old Town, a 10-minute walk to the castle. You barely need to use public transport, your legs will do all the work.
2. Hygiene: Very clean and comfortable, even has a coffee machine. The only downside is no complimentary bottled water.
3. Late check-out was not possible at all, but they offer free luggage storage.
Give the river view room on the upper floor, the view is good.
The room is fully equipped and the bed is very good. It should be a university next to it, and there are many students staying on weekends.
There is free parking, you can drive in and out of the parking lot and swipe your room card. After you check out on the last day, you will leave a room card. After swiping the card out of the parking lot, you can put the card in a box of the road gate.
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121 reviews
7.6/10
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8.2/10
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GGuest UserI’ve been coming to Hotel Zero 1 for a few years, being the only hotel I book in Montreal due to its impeccable walkability. That being said, it’s unfortunate that it’s no longer shiny and new, you can really see the wear and tear over the years. If you want luxury you’re not going to find it here; however, it’s still a great place to stay for the action packed traveller who wants somewhere a bit nicer than a motel to stay. I booked knowing full well it wasn’t going to be the most amazing stay but it was not as bad as some of the Google reviews make it out to be- it’s just dated. The room was clean, check in and check out was easy, and even though the valet service is closed, the parkade they directed us to was safe and straightforward. I’d categorize this hotel as 3 stars as the amenities aren’t that great, but just know what you’re walking into, manage your expectations to that, and you will have a great stay.
It’s just kind of a shame to see a hotel that I have great memories in not keep up with maintaining the property. If they repaired the fabric on the bed, replaced the shower heads and updated with smart TVs, that would make a world of difference.
TLDR;
Pros: clean linens, cable tv, microwave and fridge in the room
Cons: dated technology, broken Roku, only one elevator for the whole building, no on site parking.
AAnonymous UserI had a wonderful stay at this hotel. The check-in and check out process was smooth. Unlike other hotels Home2 suites offered check out at 12 noon, the staff were welcoming, The breakfast buffet offered a wide variety of fresh options.
LLittleMoonMoonI love this hotel. They have warm chocolate cookies, free hot spa and sauna. The bed is comfy and I had a really good sleep. Unfortunately, the service was terrible. I will definitely write a formal complaint.
I was at the shower - the shower gel and shampoo were both empty. Obviously they didn’t refill the bottle. That’s fine. I called the counter and asked them to bring me new bottles. They rejected and asked me to go down. Ok that’s fine. I asked my friend to go down. He came back and said someone would come to change the bottles soon. Sure. I stood in the shower room for 10 minutes and no one came. Ok maybe they needed more time. I came out of the shower and sat down on the bed. Another 10 minutes. So I asked my friend to find someone. He was told that someone would come again. Another 10 minutes. A man came and gave me a bottle of shampoo and body lotion???? My friend went out again and finally got me some shower gel in a cup. It took more than 30 minutes and I just stood there. After shower, I got to do the skincare routine, dry my long hair and so on. Eventually, I went to check out. I was late of course. The lady asked me to pay for late fee. I was like ???????????????????? Explained and she agreed to waive the fee. Everything was perfect until the empty da** bottles. I am late for my lunch reservation now and I am missing some attractions for sure.
GGuest UserThis is our second visit to the Bonaventure. Both visits we have had trouble with paying for parking, and I am now calling because I think I was billed twice. I prepaid through Trip.com, and was charged again at the hotel.
That bruised a really nice visit. This was a rare family visit, and we were able to get a adjoining rooms.
Hotel is located on the 10th floor “penthouse “. There is access to the underground so no need to go outside in the cold, unless you want to take a dip in the pool. A unique experience for many guests
We miss placed our parking receipt and was given a voucher to give the parking attendant that never showed up. We waited 45 minutes to leave, had to go back up to the desk to explain and get another receipt. This morning I have to call the hotel because I believe I was charged again for the rooms. Front desk mixup? Probably, but
GGuest UserThe location and staff of the hotel were great, but the facilities were very outdated. It was disappointing that when I looked out of the window, I could only see the wall, and as soon as I opened the door, the bed was right there, which was regrettable.
Due to the fact that there are three hotels with the same name in downtown, it is important to double-check the address and make sure you find the correct one.
AAnonymous UserThe service was truly wonderful — the staff were warm, attentive, and made the entire stay feel effortless and relaxing. The location is ideal for exploring Old Quebec, and the hotel’s charming atmosphere really enhances the overall experience. The little shop inside the hotel is also a lovely bonus — beautifully curated with quality local items, perfect for souvenirs or small treats. I would absolutely recommend staying here to anyone visiting Quebec!
GGuest UserThe staff were friendly and helpful. I had a strange experience in which a random girl ran into my elevator, talked to me rapidly in French and ran out. Maybe that’s because the location is downtown. But it was an easy walk to sightseeing spots. I was only staying overnight before the next plane, but I went to Chinatown and the pier, and even rode the Ferris wheel in the short time I had.
GGuest UserStaying at this hotel for the third time. It is especially recommended for those who need to take the train, because the central station is connected to the back door of the hotel. The hotel's location is within walking distance to the old town and shopping streets. The hotel bed was very comfortable.
Llinlinlin_00The room is a little small, but the view is good. It is a bit inconvenient to change two elevators to go up and down the stairs. The front desk service is very thoughtful and polite, and there is a special car at the door. The location of the hotel is very convenient and quiet at night.
LLittleMoonMoonGreat hotel with super affordable prices. They provide free breakfast, welcoming drinks and apples! What a surprise! The room is big, with comfy bed, desk, sofa…everything you need. With free parking lot as well. Better than the 4-star Hilton hotel nearby lol
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