Hotels With Spa in Queensland, Australia

I really like this hotel — the location is excellent, and the sea view from the balcony is absolutely stunning. However, the only downside is that the bathroom faucet and toilet brush are very rusty. It would be great if they could be replaced with new ones, as the rust really affects the overall experience.

My personal experience staying here was great. Pros: 1. The corner floor-to-ceiling windows offered fantastic views and natural light. 2. The hotel's Wi-Fi was fast and had excellent coverage. 3. The buffet breakfast offered a good variety and quality, even having xiao long bao (soup dumplings). 4. Although the room was small, it was well-designed, and all essential functions were met. 5. The bathroom also had great natural light, along with a full frosted floor-to-ceiling glass panel. If you're visiting in the summer, you could easily hand wash your delicates and hang them in the bathroom, using the sliding door to help air dry them. They'd be dry in half a day. Cons: 1. Trip.com indicated that there was Chinese service available, but I specifically confirmed with the front desk, and the hotel does not offer it. 2. The bedside table in this room type was quite small, making space a bit tight for personal items (as shown in P5). 3. This room type didn't come with a proper chair and desk (but this wasn't a big issue for me). 4. The hotel is located on a small peninsula, so you have to walk a little extra each time you go out.

We didn't expect our stay to be in such a wonderful setting. With tennis court, fantastic pools area with gym etc. we were on the 2nd floor with Riverview WOW. THE resort is totally central to all. Also the cost factor unbelievable not your normal Surfer Paradise $$$$$. Totally recommend

Room was clean but aged. Bathroom had a shower over bath. From the main bedroom you could hear the shower and toilet flush from next room & the elevator going up and down. It is quite noisy. We were only needing a 1 night stay. This was good for that. Any longer and I would definitely have preferred something more modern.

This hotel is centrally located on the esplanade, and this is its main plus. In everything else, in my view, it loses out to the Hilton , to which I moved after a few days. My room smelled to the extent it made me feel unwell. The two swimming pools they boast are a joke. In the first glass pool, you are fully exhibited to everyone on the esplanade, which is why no one swims. In the second one you can't swim if there's anyone else in the pool, it's that narrow. The spa is a private massage joint. I was given a parking spot with no remote the first day, and allowed to park as an exception - their parking is too small to accomidate a hotel of this size. It has no ev charging. The breakfast is nowhere as good as the Hiltons. In any case I fixed all these problems by moving.

Hotel staff are friendly, breakfast spread is great, location is fabulous. Hotel room is old, shower curtain is broken, carpet in the room is dirty, bed sheets have stains, room’s furnishing are old. If you care more about location, this is a great hotel.

Staff were really kind and helpful and it was an easy walk to the shops and restaurants, bedrooms are basic and good for what you need for a short stay in Cairns

The room layout was cozy, and the room service was quite good. The pool was beautiful, and the food was also nice. The hotel is within walking distance of the city center. On a side note: avoid the trendy pasta restaurant Vila Romana (pictured in Figure 4). We're from Melbourne, and they thought we were tourists from China. An old man who spoke some Chinese kept trying to rip us off and was vague about wanting a tip. Figure 3, IMM Thai Cafe, was delicious; we ate there three times, haha.

The hotel has a nice and classy overall look, but the room and bathroom felt somewhat dated. The front desk staff were unfriendly and not very accommodating, which was disappointing. However, the concierge team was excellent—very helpful and genuinely welcoming. The main advantages of this hotel are its location and the great concierge service. During my stay, several events were held in the hotel hall, and it became overcrowded, making it uncomfortable for in-house guests to use the facilities such as pool etc. Despite paying a substantial amount for accommodation, the hotel declined even a 30-minute late check-out request, which was quite frustrating. Overall, you could easily spend less—or top up a little more—and enjoy far better service at other nearby hotels.

Everything about this hotel is exceptional. The only downside was the room that I was given was on the top floor and the noise from either some sort of pump or the outside unit of the air condition was so overwhelming that I couldn't sleep well all night.