Hotels With Gym in Heilongjiang, China

## Amenities: The mattress was comfortable, two types of pillows were provided, a smart toilet, a TV with screen-mirroring capabilities, and the internet speed was very fast! The slippers were the thickest and most comfortable I've ever encountered in any hotel. ## Cleanliness: The shower drain wasn't clean and was a bit clogged; I had to deal with it myself while showering. ## Ambiance: I had requested a high floor, but was only given the 7th floor, so my view was ultimately blocked by the tall building directly in front. Additionally, the room was right by the elevator entrance. Luckily, there were no noisy tour groups blocking the elevators that day, so it was relatively quiet. ## Service: Almost non-existent. During check-in, there were two front desk staff. The male staff member was warmly smiling and assisting another group, while the female staff member gave me a cold reception. When I asked about the floor, she simply said my room type wasn't available on the 9th floor. Normally, one would expect something like, ”This room type isn't available on the 9th floor, would you like to consider an upgrade to a different room type on the 9th floor?” She offered no smile and was very curt. After she simply stated my room type wasn't available, I didn't feel like pursuing the conversation further. *Sigh*. ▶ There are self-service drinks in the lobby on the first floor, but the staff didn't inform me. I only found out about them after seeing it online. ▶ Upon check-out, there's supposed to be a farewell gift, but the staff didn't mention it. Long after I had left, I received a message on the Ctrip app saying there was one, meaning I would have had to inquire at the front desk myself. *Ahem*. ▶ I didn't book the hotel's buffet breakfast, but the restaurant allows you to order items à la carte. My companion and I spent 20 yuan and were completely full. (The fried rice was delicious!) ● Overall, in terms of value for money, it's really good! It just falls short on the details. (I wonder if this has anything to do with booking a discounted room? 🤔)

Not my first time staying in this hotel. We'll, would like to say that this time it was above all of my expectations. The room was super clean and the music in a bathroom was nice as usual, but the most unbelievably incredible things was that I got an upgrade from the guys in the reception. Didn't expect that, but super thankful for that. Wish you all the best! Thank you very much 😊

The room was super spacious, very clean, and had excellent natural light. The lady at the front desk was beautiful and incredibly welcoming! She helped us with everything we needed, and we're so grateful! She even upgraded our room, which really showed us the warmth and hospitality of Harbin's people ❤️🔥! It's also super close and convenient to all the attractions, and there's parking available!

The hotel's location is incredibly convenient for getting around. Sophia Church Square is less than 500 meters to the right of the hotel entrance, and Central Street is less than 500 meters to the left. The riverside and Flood Control Memorial Tower are also very close by. Most importantly, the hotel's cleanliness is excellent, and the bathroom layout is very practical and easy to use (my husband needs a wheelchair for the restroom). The service from the front desk to the restaurant and housekeeping was all very warm and thoughtful. We were genuinely touched. If we have a chance to visit Harbin again, we will definitely stay at this hotel.

I came specifically to check out the Cloud Hotel, and it certainly didn't disappoint. The room facilities are comprehensive, the wet/dry separation in the bathroom is very convenient, and the soundproofing is good too, so I slept really soundly at night. The hotel environment is elegant, and the service is responsive. It's suitable for both leisure travel and business trips, I truly recommend it to everyone. Facilities: Very new, with a gym and restaurant.

This hotel is right across from Central Street, making its location excellent. The facilities are comprehensive, and it's clean and hygienic. It's an international-friendly hotel with great value for money. It's likely the top choice for most tourists!

The hotel is a beautiful old Russian-style building with an excellent location. It's incredibly convenient for getting around, just a 3-minute walk to Central Street, yet it's surprisingly quiet and peaceful. The interior is beautifully decorated, clean, and tidy, with new and functional facilities. What truly stands out is the hotel's service, which is incredibly thoughtful and detailed. First, the front desk gave me a complimentary room upgrade. Then, throughout my stay, the room was cleaned impeccably every day, and they offered personalized service based on my habits – for instance, noticing I drink a lot of water, they would leave extra bottles. Even my charging cables left in the room were neatly organized. On one of the days during my stay, it happened to be my birthday. While I was out, I received a call from the hotel, and they offered to order a cake for me! This truly is customer service taken to the extreme! I repeatedly declined, but in the end, the hotel ordered the smallest one as per my request, which was incredibly thoughtful. My entire stay here was wonderful, and I want to thank the hotel and all the staff.

A really great hotel! The location is excellent, with many attractions nearby, and you can even walk to the riverside. The room facilities are complete, and all the toiletries are individually packaged and disposable, which feels very clean and reassuring. The room also includes complimentary afternoon tea. The overall amenities are thoughtful and comprehensive, the hardware provides a great experience, and the service is also very good and welcoming. It offers incredible value for money, and I'll definitely choose to stay here again next time.

The concierge service in the river view room was superb, even better than a five-star hotel. The breakfast was fantastic, surpassing five-star hotels with an abundance of delicious options. The best part is that breakfast is served until 12 PM, which is perfect for late risers like me. They even had ice cream and Lanzhou hand-pulled noodles! After checking out from the Ritz-Carlton Harbin, I came here. Although the room's hardware is comparable to a budget hotel, the service from everyone at the hotel was consistently excellent. We received a welcome gift before checking in and a souvenir after checking out – how many five-star hotels offer that? This family-friendly hotel is great, the European-style decor is beautiful, and from the river view room, you can actually see the river!