Lovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.
I had a wonderful stay at this hotel. The staff were incredibly welcoming and attentive throughout my visit. My room was clean, comfortable, and well-equipped with everything I needed.
Inside the Stirling university which is a nice and quiet environment, but it requires travelling to the city centre. There is no restaurant which opens for dinner except that in the hotel.
The original room on ground floor given to us has a strong odour smell, which did not disappear after cleaning by housekeeping team. The reception initially refused to change the room. Only after we insisted then we were given another room on the first floor, but it wasted us almost 1.5 hour in waiting.
Otherwise, everything is very good including the excellent breakfast.
I didn't expect to find such a great hotel in this location! The building itself is an old one, converted from a former middle school. The Scottish lady at the front desk was incredibly professional and welcoming, offering all sorts of helpful information. They have hot spring pools and spa treatments available. The room decor has a classic Scottish style. The bathroom, however, doesn't have a separate wet and dry area. I'm not sure what material the floor is, but it feels soft underfoot and water drains very quickly. Parking is free. The surroundings are filled with ancient buildings and churches, making it a quiet and comfortable place.
It was a lovely stop over on the way to the highlands and was dog friendly which was excellent, the staff were all very friendly and helpful, it was in a beautiful location , highly recommended
Very Good
101 reviews
8.1/10
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8.3/10
Very Good
RRumman NizamI had a wonderful stay at this hotel. The staff were incredibly welcoming and attentive throughout my visit. My room was clean, comfortable, and well-equipped with everything I needed.
GGuest UserLovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.
KKit ManInside the Stirling university which is a nice and quiet environment, but it requires travelling to the city centre. There is no restaurant which opens for dinner except that in the hotel.
The original room on ground floor given to us has a strong odour smell, which did not disappear after cleaning by housekeeping team. The reception initially refused to change the room. Only after we insisted then we were given another room on the first floor, but it wasted us almost 1.5 hour in waiting.
Otherwise, everything is very good including the excellent breakfast.
GGuest UserI didn't expect to find such a great hotel in this location! The building itself is an old one, converted from a former middle school. The Scottish lady at the front desk was incredibly professional and welcoming, offering all sorts of helpful information. They have hot spring pools and spa treatments available. The room decor has a classic Scottish style. The bathroom, however, doesn't have a separate wet and dry area. I'm not sure what material the floor is, but it feels soft underfoot and water drains very quickly. Parking is free. The surroundings are filled with ancient buildings and churches, making it a quiet and comfortable place.
MMacaxeIt was a lovely stop over on the way to the highlands and was dog friendly which was excellent, the staff were all very friendly and helpful, it was in a beautiful location , highly recommended
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