Hotels With Gym in West Yorkshire, United Kingdom

All of the staff were exceptionally helpful and friendly during my stay which added to the experience. The hotel is truly lovely and the setting is beautiful. The rooms are well appointed and the views from the rooms and bar were amazing but it’s the high level of customer service that makes me want to return and recommend this hotel as a place to stay in Wakefield.

Hotel was lovely, fab location. However breakfast could be more organised was very chaotic. Coming from a hospitality background I appreciate things can be difficult when busy, which it was but a bit of added customer service and a smile wouldn’t go a miss. Staff rolling their eyes and sighing during service made us feel unwelcome, like we were a problem being there as they were struggling with the amount of customers.

Have stayed several times when visiting family. Was disappointed this time not to have a fridge I had assumed all rooms had them and due to me booking later than normal I'd paid a higher rate than usual but got a shabbier room.I think they had changed the room I had booked as I'd booked a standard double but opened door up to a small room with a double and single bed set up. I didnt want my towels changing or room servicing but i witnessed reception staff constantly telling people they couldn't have there rooms serviced as they hadn't asked the day before and if you dont ask they dont go in to even change cups or empty bins. It hasn't put me off staying again.

I made the reservation at 12-07 arriving at about 3-15 - 3-30 and had requested an extra blanket but was told this was not possible because I had made the booking late and reception did not have any!! These are woodland cabins and I should have thought this would have been a common request and extra blankets readily available. The cabin was heated by a movable electric heater that took hours to warm the cabin. The doors closed with difficulty possibly because of repeated painting and there was paint over the metal handles. The outer door did not close from teh inside. There was no where to sit in the cabin and no free surface to set things as the only suitable surface, a desk, had a free standing TV on it. There was a wardrobe but it smelt fusty. The food was good but the service was slow because the restaurant seemed understaffed with teh barman helping as a waiter. The setting is beautiful and the staff are very pleasant. There is ample tea and coffee in teh room and a kettle.

The hotel itself was excellent and well appointed for our purposes. I would definitely book to stay again. Particularly convenient for Temple Newsam park where we were attending Slam Dunk festival, and for M1 access. The only issue was checking in, where the hotel only had one room listed under the booking reference although all my paperwork confirmed I had booked and paid for two. On a full weekend, it was disconcerting. After a lot of head scratching, they noted there was another room booking made 1 minute after the one they could find, that didn't have a name attached. Not sure if this was an issue with trip.com or Ramada systems, but it did cause inconvenience and stress to both us and the staff trying to check us in. Perhaps this issue could be looked at please?

It was a great place to visit, I enjoyed it so much. As the name was shown on the Television when u get in. Awesomeeeeeeee.. I would luv to go there again it was truly an amazing experience.

This was the best value-for-money accommodation during my 20-day in-depth tour of the UK. The location is practically central, just a few hundred meters from the train station. There's public parking next to the hotel, though it's a bit pricey at £37 for one night. Right next to the hotel is a shopping mall with everything you could need, including lots of great food. There's a Thai restaurant there that's particularly excellent. If I ever come back, this will definitely be my go-to hotel again 🏨

We enjoyed our stay,a little disappointed that check in was delayed till 4.15pm as the laundry had not been delivered.We were offered a complimentary drink however I would have appreciated a message to forewarn us of the delay. Any way things happen. Our room on this occasion was larger than the corner room we had a few nights earlier and the temperature was good (the air conditioning was faulty previously so the room was very cold )Breakfast was good with plenty of different options . After check-out we were able to store our luggage for a few hours before we departed for the airport. Staff are polite and respectful and I would be happy to recommend this hotel and to stay there again in the future.

Lovely overnight stay at Queens for a concert in the city. Location is ideal (attached to the train station). Excellent, friendly staff. Did online check in before arrival which made it quick and simple to collect key card from the reception. The room was spacious and clean with everything you’d need. Limited noise from outside even though the hotel is slap bang in the city centre. Would stay again.

The staff were incredibly friendly throughout my stay. The room featured a great, powerful, and hot shower, and the breakfast was excellent—especially the delicious croissants! I was particularly impressed by their thoughtful touch of providing a bag so I could take a croissant to-go as a morning snack. Although the building is older, it is very well-maintained. This is easily one of the best Holiday Inns I’ve stayed at in the UK. Highly recommended!