OOliviaService we received from
Security and valet was very good
Front desk not upto the mark they were not welcoming and not friendly even though its our second visit, checking in even after we have already booked one more room for our family member they said ”there is no such name in their booking list” inspite the rooms were all booked in the same name a day before plus no bell boy was provided during check out.
Restaurant service during breakfast was very good and all the staff was so sweet and very friendly.
Housekeeping was very good too and helpful but there was a stain on the pillow in room no. 606.
Room service was good
SSachdevaNice service and ambience . Easy check in process.
Staff was nice and understanding . There were mosquitos in the entrance hall and near pool
So much . Otherwise very comfortable stay . It’s bit outside city but airport is near . I love concierge service . I live valet service.
GGuest UserClean and well located . Gentle and responsive staff.
Amenities seem old and dated ( position of shower knobs can’t be accessed unless you stand below shower) , had unfortunate incident of bathroom getting locked and unable to open and it was 2am typed . Staff did come and fix it within 5-7 minutes but was scary considering the hour.
GGuest UserThe room was neat and clean with good amenities and hospitality. The staff is courteous and welcoming. The hotel location is well located in a market place
GGuest UserGood room & good service only have to clearly remind them to clean the room. Left room key at reception but room was not cleaned, was cleaned later when asked. Overall good experience.
GGuest UserHotel is centrally located in GS road with convenience to most of the shopping malls in the vicinity. The place is ideal for business and leisure. Food served here is delicious and with many options in the buffet breakfast, one can enjoy the stay here without any doubt, the persons in the reception is very courteous and indeed very helpful. Stay in the property is excellent and recommended for others to come and experience the wonderful ambience.
GGuest Userhi , the hotel property is new and beautiful. our room has everything we expected it to have . service is excellent, staff cooperated when we asked for an extra pillow . vibe of the room is very pleasant with proper lights and huge windows with glasses to see the outside view.the bed has a bench in front which is very convenient for sitting without messing the bed .
food is also very nice . 👍
GGuest UserThe first room that was allotted did not have the following:
- basic wifi strength
- hot water for bath / shower
- bathroom doors that close
- the tv doesn't have any options for cable the hotel doors / frames are showing signs of wear and tear. - the front desk employee was very kind and changed the room for the next days stay. - the breakfast is substantial
- the location is adequate as it is quiet
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