Explore Guest Reviews of Hotels in Hokkaido

Yunokawa Prince Hotel Nagisatei
4.4/548 Reviews
It has been almost 3 years that we have not visited Japan. Once Japan opened tourism, we packed our bags. We decided this trip will be a trip to enjoy some onsen (hot springs bath) and to see some fall foliage in colors. We picked Hakodate for onsen. This hotel offers in room open air bath tub on the balcony with a 180 degree ocean view!! Our activities were focused on taking onsen and having great food at the hotel buffet restaurant. After a great onsen bath, we wore the clothing they provided to us to the restaurant, very layback and relaxing!! There were many families, old and very young at the hotel over the weekend. So we think families take short vacations here. Strongly recommend to add Hakodate and this hotel to be part of your tour in Japan !
La Vista Hakodate Bay
4.5/5194 Reviews
In terms of service it was pretty much non existent for such a good / upscale hotel no one is there to bring you baggage up to your room. As for the room even if you are a solo traveler it is just way to small there is practically no space to walk around. But very nice facilities and lobby area with top tier breakfast provided. Decent location too around 5 to 10 minutes walk away from the train station and the morning market. Those are like the only saving grace to be really honest.
Park Hyatt Niseko Hanazono
4.7/543 Reviews
My husband and I are highly disappointed with Park Hyatt Niseko. We prepaid and booked a stay for March 2023. We subsequently had a conflict with our dates and contacted Hyatt app via the chat function in January 2023 to check if we can cancel or see alternative options. We were told by the agent that we could cancel and receive a full refund of over $2,000, so we went ahead and cancelled and kept screenshots of this conversation. We also called the hotel to confirm and were again told that we will be issued a refund. However, several months later we have not received the refund. We have worked with our credit card company to resolve this, but they were told by the hotel that no refund will be issued as the cancellation occurred within the 60 day window. Yet we have documented proof from Hyatt that told us in writing that we would be issued a full refund. Otherwise we would not have canceled and made alternative arrangements. We are very disappointed by your hotel, and consider this extremely dishonest, deceiving and not al all representative of a reputable and professional hotel brand.
Otaru Kourakuen
4.8/557 Reviews
Let’s start with the Service staff. Customer facing warm attentive accommodating responsive smiling. Choose any positive word and it will be here in this wonderful onsen resort family managed with the son at the front to welcome you. Shiro San. Mother and owner father are both very active in the daily management Lobby evening cocktail hour is pleasant and relaxing. Sink into the warm ambiance of the lobby coffee beer area with eye catching decor n warm service. Cookies nuts beer coffee n wine are served here. Breakfast n dinner are a delight n foodie experience especially in room and whether in the different dinning areas western or Japanese. Such a delightful experience to have both like we did. Food n beverage is excellent and we totally enjoyed our 2nd and 3rd nights dinner in room. Onto the onsen now. There are 2 public onsen areas and I tried both. I was totally blown away by the evening session at the onsen located at the lower level. Out of this world is the description with Indoor hot pool Outdoor hot pool Outdoor cold pool Sauna n steam room n Fireplace The onsen on the lobby level is different as it has a high tech sauna room with a hot area where you can lie down to enjoy the heat on back or front. Car park is ample and a very very short drive to the lobby drop off pick up with a shelter should it rain. A must come n try
Premier Hotel Nakajima Park Sapporo
4.5/5165 Reviews
Nakajima Park
Great place! Excellent breakfast! Good service! The hotel is short walk from nakajima koen station, we selected this hotel so we can still see cherry blossoms and it was worth it. The hotel itself is a bit old but still very clean and in good condition. Breakfast includes different varieties of japanese and french pastries. Staffs are very accommodating and courteous. If you have the budget must try 21club wagyu steak.
Hotel Emion Sapporo
4.8/5250 Reviews
We had a great stay at the Hotel Emion! The hotel is new, modern and very clean with some nice amenities. Our room was great and it was very comfy and quiet. There were lots of extras in the rooms like a kettle and mini fridge, a TV with casting abilities, pyjamas and all kinds of hygiene products. We had a very good night's rest here. The bathroom for the room had nice bathroom products with big bottles of shampoo, conditioner and body wash. The shower pressure was great and it was easy to control the temperature. A highlight of visiting Japan is always using the Japanese toilets and they had a nice new model that even had a sanitation feature. The hotel has some good amenities like the onsen and baths on the second floor. Again, very clean and some good high temperature pools to soak in as well as a sauna and cold bath. The nice bathroom products from our room were also available in the baths area. The onsen has a nice change room and the ladies have a separate spa card to access their change area. The hotel lobby was very comfy and cozy with direct access to a 7-11 by the front desk. The second floor also had quite a few vending machines and laundry machines available. The laundry machine washed and dried our clothes for 600 yen in 2 hours and had self feeding laundry detergent which was a nice touch. The location is pretty good and we found we were within a 20-30 minute walk to most of the places we visited while in Sapporo. The hotel even has access to Sapporo Train and metro station via entrance 15 and you can stay indoors the whole way if you follow the corridors and pedways all the way. It just opened but we wish the sidewalks in front could be cleared a bit better because it was pretty slippery and icy during our stay. We'd also recommend having a change machine and more laundry machines because it was very popular. I waited in the area for a machine to be available and two people showed up right when my laundry was done at 12:40 am. The laundry machines do require you to put in a code before you start and after you finish to make sure no one else unloads for you.
Tenza Hotel & Skyspa at Sapporo Central
4.5/5122 Reviews
odori park Surrounding
We visited Sapporo for the snow festival in Feb 2020. We selected the Leopalace based on location/price and reviews. On arrival, due to the weather and late night we decided to take a taxi to the hotel, this cost about Y1000. (after our stay it was fine weather, so we walked back to the JR station which took about 15 minutes). NB - neither my wife or myself speak Japanese, just a few phrases. Check in at the hotel was easy and straight forward, and we were directed to lifts behind reception. Our room was clean and spacious by Japanese standards. We chose not to book breakfasts, we were there for the snow festival so there was a huge variety of fresh market style food available. The hotel was a very short walk from the main avenue where the festival is held. There is 7/11 located on the corner of the hotel and also a long shopping arcade a couple of minutes walkaway. We wanted to use the hotels spa facility which is shown to be on floor 9. we put on the robes provided but having taken the lift up to floor 9 we found only bedrooms. so we called reception and mistakenly asked for direction to the onsen (we should have said public bath) because we asked for the wrong thing we were told the hotel does not have an onsen and then they hung up the phone. So I changed in to regular clothes went to reception and eventually worked out that the only way to the spa was via another lift in reception. Because we had to walk through reception we elected to wear regular clothes which was fortunate because eonce we found the spa area there were large signs telling you in English) not to wear your robes in reception, of course by the time you read that in the spa you would have already walked through reception. I don't mind if there is little English signage but if you take the time to have English translations put them where they can be of use - IN THE ROOMS. (oh and you need to take the towels from your room to use in the spa too) . We found the room temperature very comfortable and both slept well during our stay. We asked the reception to make a dinner reservation for us at a popular restaurant for our second night, this took a little while as initially they assumed we wanted to book into the hotel resturant, but once we passed this confusion they reception were very helpful. Making sure we had our booking reference and even showing us on a map where it was (even though we already knew this). Other than the phone call about the onsen/bath we found the reception staff very friendly and willing to help.
Hilton Niseko Village
4.3/5271 Reviews
Service is the worst among all Hilton hotels i visited. Not enough staff and most of them are either inexperienced or not trained! An experienced ones are not welcoming at all and just talking among themselves on the concierge desk. Shuttle bus also delayed and not showed up according to the schedule provided. Room is old and TV channels are all domestic ones only. Restaurants don’t have proper wine menu and staff have no knowledge about wine /sake. Good thing is the location, next to ski slopes and niseko village.
Jozankei View Hotel
4.1/548 Reviews
Jozankei Onsen
Of this 5-day trip, it was only 1 night and 2 days, but I was able to experience it with color 々. 1. First of all, regarding the time of booking, this time, Haneda-New Chitose - Sapporo-Use public transportation. When I asked for a shuttle bus reservation from Sapporo by phone, I said that the reservation was confirmed first, so I made a hotel reservation by airmail (arrived around 14:00) on the web, and when I called (bus: 14:00, 15:00, It was recognized that it departed at 16:00), but now it is full only at 14:00. Therefore, I am tired of the bus stop near the New Chitose-Sapporo-Makomanai-Hotel 3. First of all, I wanted a guide of ”full seat” only at 2 o'clock. 2. Check-in was smooth (travel discounts were not used), but the shuttle bus to Sapporo tomorrow morning was ”full and I couldn't wait for cancellation.” 3. The room (T / W on the 10th floor) was wider than I imagined (reservation of an inexpensive main building) and was easy to use, but the equipment, closet, bath / toilet, etc. were ”quite old” for a few minutes. However, the view is good in the river side room, There was no difference in use. However, I felt that the safety box and costume tray in the closet were placed on the floor, and that they would be considered and equipped in the user's position by attaching shelf boards. 4. I used the bath on the 1st and 16th floors. It's a large hotel that is not ashamed of, and it can be used by a large number of people, but when using it, there were few users, so I was able to spend my time to my heart's content. There are individual differences, but I felt that the hot water temperature was a little low. 5. Meals (evening and breakfast) were lined up at some counters, but I thought it was unavoidable. The variety was diverse, but honestly, I couldn't feel any characteristics now. For example (dinner), a large amount of steak was prepared and it was at the counter, but the arrangement (grilled, served, decorated position, etc.), and (breakfast) seafood bowl (rice, seafood, etc.) was also served by each person. I prepared only rice (normal and small amounts of 2 seeds) in advance, and felt that the flow of people could be smoothly made, so that it would be fun and delicious. There are also many waiters and waitresses, so why not engage in service plus service such as lowering tableware and serving meals? 6. The next morning, I asked the front desk (whether or not the shuttle bus was available), but the same was true. When I had a copy of the time and boarding guide map of the route bus (a Sri Lankan nationality woman in charge), I would like to thank you for your kind and polite response. 7. The checkout was smooth and good. I asked again to use the shuttle bus to Sapporo, but it was completely full and could not be used. 8. When I came to the front door to go to the bus stop, a Sri Lankan woman who asked at the front desk in the morning flew and told the driver of the shuttle bus to Sapporo that had just stopped. Negotiate the possibility of boarding 々 did. As a result, I was able to board the shuttle bus. There were still many vacant seats on the bus 々. No matter how much service bus I felt, I didn't care about the front desk, but I was grateful and impressed by the wonderful response of this woman who flew to the front door! !! !! 9. Therefore, I arrived at Sapporo Station in about 45 minutes, and I was able to save an hour from the route bus and subway, and I was able to go to the next accommodation, Otaru.
Dai-Ichi Takimotokan
4.6/5956 Reviews
This is a fantastic hotel. The onsen variety is to die for. Many indoor choices and even outdoor onsen. The dinner and breakfast are amazing. It is also next to Hell Valley which is 5mins walk away and the shops are also just in front of the hotel. Highly recommend to people who wants a great experience at Noboribetsu.

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Local Travel Info

Number of Hotels1,017
Number of Reviews38,307
Average Price (Weekdays)€252
Average Price (Weekends)€280