Posted on Jun 27, 2026
Guest UserUnfortunately, there was blatant exploitation of our need for accommodation. We were denied access to the unit we booked under the pretext that we had two adult sons, and therefore had to switch to a two-bedroom apartment that wasn't beachfront. We were forced to pay an additional $450, bringing the total for a 9-night stay to $2100. This was an exorbitant amount, indicative of clear exploitation. To this day, the hotel management refuses to provide us with an invoice for the amounts paid, and we don't know why. We hope you will consider our review and investigate what happened, otherwise, we will regrettably be forced to escalate this matter to the General Authority for Tourism in the Kingdom for clarification, especially since you acted as the intermediary and agent for booking the accommodation. You are responsible for your customer's satisfaction.
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Price per night from:AU$100
Posted on Sep 20, 2025|King Studio With City View
Guest UserThe hotel has good rooms with partial sea views. The reception staff are friendly and welcoming. It is close to the city center in Yomra. However, the hotel is located on a high hill, making parking difficult. The dining room at the entrance and the terrace are designated for smoking, and have an unpleasant odor.
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Price per night from:AU$108
Posted on Feb 11, 2025|Deluxe Room with City View
Guest User
Was upgraded to sea view, amazing indoor heated pool a little bit similar to the olympic. Sauna and steam room amazing facilities. Breakfast was superb. It's worth every penny. Greay location, plenty of parking.
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Price per night from:AU$182
Posted on Apr 14, 2026
Guest User
We stayed at this hotel during our trip to Trabzon and it was a truly wonderful experience. The rooms are very clean and comfortable, and the staff are extremely helpful and friendly. The kids' club was a highlight for us; our children had a great time and enjoyed themselves in a safe environment. The hotel is very family-friendly, and we would definitely choose it again.
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Price per night from:AU$68
Posted on Sep 20, 2025
valentina
Очень удобная локация
Центр
Рядом стоянка маршруток
Персонал отзывчивый и душевный
Рекомендую
Номер с удобной кроватью
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Price per night from:AU$47
Posted on May 4, 2026|Deluxe King Room
Станислава АнохинаIt's a Hilton, supposedly, but everything felt off. At the reception, they told us the pool was open until 11 PM. In reality, at 10:15 PM, they didn't want to let us in because the pool closed at 10:40 PM. Why they didn't mention this at the front desk is beyond me. Also, you can't go in without a swim cap – which, of course, you can buy on site. The rooms are small. The view isn't of the sea, but of some kind of favelas. In the restaurant, the menu is via QR code, but no one tells you that you still have to order from a waiter.
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Price per night from:AU$116
Posted on Aug 8, 2026|Superior Queen Room
Abosaqer8685تعامل الموظفين جدًا بطيئ اضطررت للانتظار ربع ساعه من اجل الحصول على كرت الدخول للغرفه ولم اتمكن من ذلك فطلبت من الموظف فتح الغرفة باستخدام المفتاح الماستر، رائحة الفندق كريهة والممرات مظلمة والمكيف سيء، وجبة الإفطار محدودة جدا . لا يستحق ان يكون فندق خمس نحوم
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Price per night from:AU$90
Posted on Jul 15, 2026
Eissa Shamiyeh
A luxurious hotel, though pricey. The sea-view rooms are absolutely stunning. Its location in Trabzon's most beautiful spot, Boztepe, is fantastic, with two famous restaurants right below it. You can even walk to the Boztepe viewpoint. The area is vibrant, surrounded by upscale neighborhoods, residential complexes, entertainment zones, and restaurants.
However, the service was slow, which I didn't like. One day they missed cleaning my room, even though I left the 'Please clean' sign out. I approached the front desk staff, who were polite and helpful, but the room still wasn't cleaned.
The breakfast was good and tasty, but the selection was less than what I'd expect from a five-star hotel in Turkey generally.
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Price per night from:AU$178
Posted on Jun 22, 2025
Amjeed
A wonderful new hotel, a top of cleanliness and excellent management, under the beauty of the Mir, the translator, Revan, thank you first, and thank you the hotel staff.
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Price per night from:AU$134
Posted on May 23, 2026
Guest UserWhat a wonderful experience! This is a respectable hotel with hot and delicious breakfast. The rooms are clean, everything feels luxurious, and the views are absolutely beautiful. Enjoying a Turkish coffee with that view makes you forget all your worries. Honestly, those were some beautiful moments. Unfortunately, we booked several other hotels afterward, but we regretted it, especially my wife who said we should have stayed at this hotel from check-in to check-out.
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Price per night from:AU$54