Excellent value for money and a fantastic experience!
The hotel is located in Chinatown, surrounded by tons of great food options, and transportation is quite convenient.
The indoor hot spring, sauna, and bath facilities are absolutely wonderful! If you love soaking in hot springs and enjoying a sauna, you definitely shouldn't miss this. Soaking multiple times a day is pure bliss!
The staff's service attitude is great, and the hygiene and environment are also very good. Although the room size isn't large, it's really clean and tidy. The clothes and slippers provided were perfect to change into before heading straight to the bath!
Some of Kobe's attractions are also within walking distance. I highly recommend this place to all my friends!
it was a nice stay but the room was quite old. the reason i stayed in this hotel was because the gym but apparently not everyone can use it and i think this is something that should be told prior of booking.
 During my trip to Kinosaki Onsen, I chose to stay at the Kiraku Hotel. The overall experience was very good and I gave it a 4-star rating. The following is my experience of staying here for your reference.
Rooms and Facilities
The hotel has an elegant environment and is full of the atmosphere of a Japanese hot spring hotel. The rooms are clean and tidy, and the hot spring facilities are very comfortable, allowing people to completely relax. However, when I checked in, I found a small stain on the bed sheet, which slightly affected my first impression. Fortunately, after contacting the service staff, they quickly changed the bed sheet and handled it professionally, which made me feel at ease.
Dining Experience
Dinner and breakfast were the highlights of this stay! The kaiseki cuisine for dinner was exquisite and delicious. Each dish showed the freshness and care of local ingredients, especially the seafood dishes, which were memorable. The breakfast was also rich, offering a variety of Japanese and Western options, with high quality, which made people feel good early in the morning. Overall, the dining experience was excellent and was definitely a big plus for the hotel.
Service Quality
In terms of service, the staff was friendly, but the overall service could only be said to be average. The check-in and check-out process was smooth, but when I occasionally needed to actively seek assistance, the service staff responded a little slowly, and felt a little lacking in initiative. For this price, I originally expected more detailed service, but overall it was still acceptable.
Summary
Kinosaki Onsen Kiraku Hotel is a recommended hotel, especially for travelers who like hot springs and food. Although the service has room for improvement, the high-quality dining and comfortable environment made this stay still satisfactory. If the service details can be improved in the future, I believe it will be more perfect!
#城崎温泉 #喜乐旅店 #温泉旅店 #日本旅行
I stayed here during the October holiday, and the price was quite high at over 1,000 yen per night. The location is on Sannomiya's busiest street, right next to Don Quijote, which makes dining and shopping very convenient. The room size was standard; I could open my 26-inch suitcase without a problem. They added an extra bed to our twin room as requested. The decor felt a bit old, rather dark and dingy. Overall, it met my expectations, but the price would be more reasonable if it were around 700-800 yen.
It was my first time to experience a hot spring hotel. Overall it was very comfortable. Although it is not a new modern hotel, it was a good feeling to experience Japanese culture. There were more Japanese people staying this time. Although we were tourists, the staff entertained us very warmly. Dinner and breakfast were very rich. Although the road is a bit far from the city center, it is still worthwhile to experience this hotel. The room is very large and the scenery is great. It's so spectacular. There are small bugs in the natural environment. It is recommended not to open the windows. Everything else is impeccable. The hotel's care products are also very complete and facial masks are provided. Overall, it is highly recommended.
Hotel near Arima Onsen Hotspring,Kobe62.7% of visitors choose this area
GGuest User2025.10.30
This hotel is beautiful and the staff provides great service! Unfortunately, I didn't get the dinner because everything was booked in the restaurant, but they offered me to bring food to my room. At first I wanted to do that, but later I decided I wasn't sure if I would be hungry at that time, so I canceled.
The location is far from the center and the station, so it is better to spend your time in the village and return in the evening. This hotel is connected to another hotel, so I enjoyed just exploring everything inside. There are 2 public baths, each includes the bath inside and outside (actually, there are 3, but I didn't go outside as it was raining). It was really comfortable there. I chose the hotel only because I wanted to have an open-air onsen, and I got 2!
So, despite the location, I would recommend this place because it has a decent price, it has a great service and it is a perfect place to spend the evening!
We had a very spacious corner twin room for 2 of us! So generous! Also the onsen was very clean and we loved it! Parking was full when we arrived but they directed us to a nearby parking lot with fixed parking rate. Love this place!
Hotel near Arima Onsen Hotspring,Kobe62.7% of visitors choose this area
GGuest User2025.10.17
This onsen was pure bliss. The hot spring water was so relaxing, the scenery was stunning, and everything was super clean. I felt completely refreshed afterward. One of the best experiences I’ve had in Japan — highly recommended!
Hotel near Awaji Island,Sumoto5.7% of visitors choose this area
根根田浩治2023.10.28
Stay for one night with breakfast included, and have dinner outside at a pub or bar.
Since it was a weekday, there weren't many restaurants open, but I searched for it on Google and went to an izakaya.
On the way home, we took a detour to a bar district and took a break at the hotel before heading to the public bath.
The breakfast buffet style was satisfying with many items.
Next time I would like to go with a plan that allows me to eat dinner in my room.
Hotel near Awaji Island,Minamiawaji5.7% of visitors choose this area
11339116****2025.06.12
Grand Mercure Awaji Island boasts unparalleled sea views of the Akashi Kaikyo Bridge and the Seto Inland Sea. Its excellent location, however, makes it best suited for guests traveling by car. Our sea-view room was spacious and comfortable, with floor-to-ceiling windows that made the morning sea sunrise a daily spectacle. Both breakfast and dinner offered a wide variety of dishes; we especially recommend the Awaji Island milk and local onion specialties. However, dining options nearby are limited, meaning you'll likely rely on the hotel's restaurant for dinner. Without a car, finding other dining spots would require a taxi.
The hotel service was attentive, and the front desk staff spoke fluent English, providing helpful guides to local attractions. While the rooftop open-air hot spring bath isn't natural, it was uncrowded, peaceful, and incredibly relaxing with its sea views. On the downside, the facilities are a bit dated, and there's a noticeable lack of family-friendly entertainment options.
Overall, this hotel is ideal for guests seeking serene sea views and a relaxed pace, offering particularly excellent value for money during the off-season.
Very Good
73 reviews
8.7/10
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9.7/10
Amazing
MMagcheA minor communication issue prevented me from checking into my booked room, which was somewhat disappointing. However, the hotel itself was quite nice.
It's an older-style onsen ryokan (hot spring inn), and while there have been some renovations, the facilities are still rather dated. The en-suite toilet in the room was rather small.
The hotel boasts six separate private onsen baths, including the Arima Izumi Genjinyu (Golden Hot Spring), which can be reserved in advance – a very convenient feature.
Another commendable aspect is the hotel's two-meal package. The food portions were very generous and of excellent quality. Breakfast was semi-buffet style, including ice cream bars, and dinner was very plentiful, featuring Kobe beef and many other dishes. As a lady, I found it excessively abundant.
11339116****Grand Mercure Awaji Island boasts unparalleled sea views of the Akashi Kaikyo Bridge and the Seto Inland Sea. Its excellent location, however, makes it best suited for guests traveling by car. Our sea-view room was spacious and comfortable, with floor-to-ceiling windows that made the morning sea sunrise a daily spectacle. Both breakfast and dinner offered a wide variety of dishes; we especially recommend the Awaji Island milk and local onion specialties. However, dining options nearby are limited, meaning you'll likely rely on the hotel's restaurant for dinner. Without a car, finding other dining spots would require a taxi.
The hotel service was attentive, and the front desk staff spoke fluent English, providing helpful guides to local attractions. While the rooftop open-air hot spring bath isn't natural, it was uncrowded, peaceful, and incredibly relaxing with its sea views. On the downside, the facilities are a bit dated, and there's a noticeable lack of family-friendly entertainment options.
Overall, this hotel is ideal for guests seeking serene sea views and a relaxed pace, offering particularly excellent value for money during the off-season.
FFuyunlingfengThe most satisfactory hotel on this trip, the service staff is super enthusiastic and thoughtful. I called the hotel front desk immediately when I arrived at the bus station, and the hotel shuttle bus arrived in about 5 minutes. Don't walk to the hotel by yourself, don't! ! ! The hotel facilities are not bad. The room is not big, but it has everything it should have. The Jintang Hot Spring is really great and washed away the fatigue along the way! I booked a one-night stay and two-night stay. The kaiseki cuisine for dinner was great! The quantity was very large! The quantity was very large! I went back to the room after eating too much, and rested for an hour before going to the hot spring! The next day, I ran directly to the train station, which was very convenient! The hotel provides carbonated cakes and Japanese confectionery. After eating, you can consider whether you really want to buy this as a souvenir.
MM847915****Excellent value for money and a fantastic experience!
The hotel is located in Chinatown, surrounded by tons of great food options, and transportation is quite convenient.
The indoor hot spring, sauna, and bath facilities are absolutely wonderful! If you love soaking in hot springs and enjoying a sauna, you definitely shouldn't miss this. Soaking multiple times a day is pure bliss!
The staff's service attitude is great, and the hygiene and environment are also very good. Although the room size isn't large, it's really clean and tidy. The clothes and slippers provided were perfect to change into before heading straight to the bath!
Some of Kobe's attractions are also within walking distance. I highly recommend this place to all my friends!
LLivyC75The ryokan style rooms were a lovely touch. The inclusive dinner came with so many courses that we were absolutely stuffed every single night and the fact that a member of staff helps explain all the dishes and prepares them in front of us felt like a real lovely touch of authenticity and luxury. There are no individual bathrooms in the rooms aside from a sink and toilet but the hotel Onsen is easy to access and comfortable to use. The staff also make the bed after dinner every night and anytime we had questions for reception, they were always happy to help, especially with train station transfer and recommendations and vouchers for different restaurants in town. The hotel rooms have a great view of the mountains as it is slightly off the main road. I would definitely recommend this for couples traveling.
GGuest UserThis hotel is beautiful and the staff provides great service! Unfortunately, I didn't get the dinner because everything was booked in the restaurant, but they offered me to bring food to my room. At first I wanted to do that, but later I decided I wasn't sure if I would be hungry at that time, so I canceled.
The location is far from the center and the station, so it is better to spend your time in the village and return in the evening. This hotel is connected to another hotel, so I enjoyed just exploring everything inside. There are 2 public baths, each includes the bath inside and outside (actually, there are 3, but I didn't go outside as it was raining). It was really comfortable there. I chose the hotel only because I wanted to have an open-air onsen, and I got 2!
So, despite the location, I would recommend this place because it has a decent price, it has a great service and it is a perfect place to spend the evening!
GGuest UserArima Hanakoyado Onsen Hotel is a great choice! The location is excellent, very close to Arima Onsen Street and the station, with convenient transportation and a quiet and comfortable surrounding environment. The rooms are exquisitely designed, spacious, clean and tidy, and the tatami and hot spring facilities make people relax. The private bath experience at Jinquan Yinquan is first-class, and the service is warm and considerate. Highly recommended!
CCamilla TamI booked this place at the last minute as we wanted to extend our stay in Arima Onsen by one night and most hotels were fully-booked. I searched on *********** but couldn't find any suitable accomodation so thought to try Trip.com. This hotel came up only on this site and I was delighted to find it. At first I was concerned by the lack of reviews, but all the reviews were good and the room looked ideal for a family of four; 2 western beds and 2 tatami beds, with spacious living area and separate bathroom and toilet. It was really great value for money. The size of the room was very generous, and the facilities were great. We made use of the Onsen baths and the table tennis room during our stay. None of the staff spoke english but this wasn't an issue as they were all adept at using google translate. The location is also fine - it is situated between the town and the ropeway, so it is easy walking distance to each, which was very useful since they dont offer any shuttle service. All in all I would reccomend it for a short stay in Arima onsen as it is really good value for money.
__M1580531****This is quite a traditional onsen hotel, featuring both 'Gold' and 'Silver' springs. Our one-night stay for five people, including two meals, cost a total of 5000 RMB, and we were quite happy with the value. Upon arriving at Arima Station by bus, you can call the hotel for a pick-up service. Check-in is at 3 PM, leaving plenty of time to explore the small town afterwards, but be aware that most shops close by 5 PM. The Kaiseki dinner wasn't particularly impressive, but it was definitely filling.
KKKOne word ”positive”. This Xiaoduli is the other garden of another hot spring hotel above. There are kaiseki dishes and fire dinner. In the evening, you have to go up for a minute to eat, so you must go to the 7/F public bathing hot spring to soak first, and then go to eat. You can book a family room (two of them) for 45 minutes per room per day. Before arriving, you can call to book a car to pick you up at the station, and the hotel will email you in advance. The two meals included are very rich, with delicious ingredients, including beef and fish. There is a self-service water bar in the middle lobby, with hot and cold green tea, coffee, etc. There is no toilet in the room, you have to use the public toilet, but it is very clean. It takes about 10 minutes to walk down to the hot spring street, where you can spend half a day.
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