Hot Springs Hotels in Okinawa Prefecture, Japan

An incredible hotel where everything within it: 2 swimming pools, an onsen, a konbini, a restaurant and a bar. All your needs will be filled. Great location as well with Naminoue shrine and beach nearby, and monorail around 15 by foot. But if you want to explore Okinawa further, plenty of bikes, and car rental around. And ferries to go to other islands. I will definitely come back to Okinawa and Sansui Naha hotel!

I took bus 143 from Naha Bus Terminal to the American Village (it was the last stop for this bus, not sure where the actual last stop is) and walked for about 10 minutes to reach the hotel. Since it was before check-in time, I waited in the lobby, where complimentary drinks and cookies were available. The front desk staff were very enthusiastic and helped us store our luggage first; the service was excellent. After checking in, we were given an upgraded room, much larger than what we had booked, which was fantastic! American Village at night is beautiful and definitely worth staying for a night.

I have no idea why this hotel is so popular. I stayed during the off-season and paid 2,000, which is double the price of the Intercontinental next door. They gave me a room right by the basement parking entrance, and cars kept coming out, making it incredibly noisy! After complaining to Trip.com, I was moved to the 10th floor. Even though it was typhoon season and the occupancy rate wasn't high, they still gave me a terrible room. If it were peak season and first-come, first-served, and I got a bad room, I might not mind so much. The front desk staff had a stern face and was cracking their knuckles right in front of us, making loud popping sounds with their fists – like they wanted to pick a fight! The small room had three beds crammed in, making it very cramped. We were two adults and a 6-year-old child, and we booked a double room. I don't know why they gave us a triple-bedded room without discussing it. The hotel doesn't even separate pedestrians from vehicles. Although the sea view from the 10th floor was decent after we moved, there were parking spaces directly below, so it's definitely not worth the price… The hotel's lawn and public areas were messy, and the pool was just mediocre. The lobby, however, was quite grand, and breakfast was acceptable! The old church wasn't particularly photogenic either. If you have a car, there's absolutely no need to stay here; there are far better options. The beach isn't as good as other 5-star hotels either! There are plenty of dining options nearby, which might be why it's popular, possibly due to direct bus access. On checkout day, I saw many tourists with luggage waiting for transport at the main entrance. If it's more expensive than other 5-star hotels, there's no reason to choose it. I stayed at three hotels, and this was the worst…

The facility is quite old and not well maintained. My biggest concern was the visible mold on the ceiling and around the AC units in the room. Breathing in mold can be harmful, and it's concerning not knowing how serious it might be. While towels were replaced, there was no bed-making service during the stay, which was disappointing. One of the main reasons to stay in a hotel is to receive basic room service—at the very least, the bed should be made. That said, the location is excellent with a beautiful view of the ocean, and the staff were very kind and helpful.

It is convenient to reach the resort via express bus from Naha Bus Terminal or from the airport. Bus 117 goes directly to the resort front lobby, a 2.5 hours Bus ride as we did not drive. Once you alighted from the bus, you are greeted by the emerald-coloured sea, made me felt so relaxed and worth the bus ride. The room is big and overlooked the sea, I can sit at the balcony and enjoy the view with a cup of tea all day long. The resort is within the Ocean Expo Park, so can just walk to the Okinawa Chutaumi Aquarium and the various sites. The Emerald beach is right in front of the resort and can just walk over after breakfast to enjoy the cool sea breeze and sea water. We will definitely stay at this resort again if we come back to okinawa again.

Let's start with the pros: 1. **Excellent Location:** Just a three-minute walk to Kokusai Dori, a vibrant street packed with dining, entertainment, and shopping. 2. **Breakfast:** While not fancy, the variety of dishes is quite good, and some items change daily. 3. **Complimentary Ramen:** The restaurant offers free ramen from 8:30 PM to 9:30 PM, which is a really thoughtful touch. 4. **All-Day Free Drinks & Ice Cream:** After breakfast hours, they provide complimentary drinks and three flavors of ice cream all day long – a big hit with both parents and kids! 5. **Kids' Activities:** From 5:30 PM to 6:30 PM daily, there are free games, crafts, and other activities, perfect for families with children. 6. **Free Pool & Hot Spring:** You don't even need to leave the hotel to have a great time, thanks to the free swimming pool and hot spring. Now for the cons: 1. **Limited Elevators:** With only two elevators, waiting times can be quite long, especially during breakfast hours. 2. **Noisy Public Areas:** Since many families stay here with children, the public areas are constantly bustling and lively. 3. **Self-Service Dining:** After finishing your meal in the restaurant, you have to clear your own dishes and return them to a designated area, and even wipe down the table. 4. **Small Rooms:** The rooms are quite compact; it's hard to move around once you've opened two suitcases. Overall, the good far outweighs the bad. I highly recommend this hotel, especially for families with children.

The hotel is great; there's a supermarket right across the street which is super convenient. It's a bit of a walk from the light rail, about 800-900 meters. The service is also excellent. The pools, both indoor and outdoor, are a bit small but very clean. All the staff are really enthusiastic.

The room amenities are quite basic. There's a wooden hook on the wall as you enter, but no regular coat rack in an entryway. The shower pressure isn't strong. When you go out to the balcony to enjoy the view, it's best to close the door because there are lots of bugs and birds (crows) that will fly in. Definitely bring enough clothes and don't plan on doing laundry. I rinsed my swimsuit and hung it on the balcony to dry. In just a short while, a crow flew by and pooped on the balcony chair and my swimsuit. I wasn't sure if bird droppings carry diseases, so I had to throw it away. You can tell the ecosystem is really thriving! After dinner, when I'd walk around the hotel grounds, I'd always get bitten by bugs – it felt very much like being in the countryside. There are no convenience stores nearby, and it's best not to go out after 6 or 7 PM; it gets too dark, and the cawing of the crows makes it quite eerie. It's best to eat all three meals at the hotel. There's very little storage space in the room! It's suitable for solo travelers or for an occasional one-night stay. Important note: During my stay this time (July), the bathroom constantly felt like it was swaying, like being on a boat. I wonder if it was an earthquake! All the facilities like the pool, table tennis, and various other entertainment options are chargeable, so you can decide based on your needs. There's a hot spring nearby, but the shower only dispenses water for a short while after you press the button. So, when you're showering, you have to hold the showerhead with one hand and keep pressing the button with the other. Talk about saving water! This is something they could really learn from Japan! As soon as you enter the hotel, from the lobby to the room, you'll notice that musty, decades-old hotel smell. If you like vintage scents, you might enjoy it.

The waiters are smiling and very polite, making you feel at home. Most of the waiters speak very good English and there is no difficulty in communication. They also introduce the facilities attentively. The environment is comfortable. The view of the dock is unparalleled, and you can see the planes taking off and landing in the distance. There is also a large terrace to enjoy the beautiful scenery. There is a large terrace to enjoy the beautiful scenery, and the hot spring facilities are complete. There are also shops and 7-11 downstairs of the hotel, which is very convenient. There is also a washing machine and dryer for self-service. The only pity is that the swimming pool was closed when I went there and will be open in the summer. I will probably stay at this hotel again next summer.

Excellent hotel with immaculate service and quality. The rooms are luxurious and spacious with stunning view of the ocean. We went during December and the hotel was decorated with Christmas trees and lights, very festive vibe!