Hot Springs Hotels in Gangwon State, South Korea

Location was great, nice ocean view Room interior and bed was not as expected Seems like try to save money on interior And bed is not as comfortable

1. Poor Room Layout and Lack of Consideration for Female Guests There is no dressing table/vanity. Without one, there should at least be a mirror positioned where I can sit down to apply makeup, but the only mirror is located by the entrance (where you put on shoes). I tried using the bathroom instead, but the lighting is so poorly placed that it reflects off the mirror, making it impossible to see my face clearly. Furthermore, the hairdryer cord is so short that I can’t even look in the mirror while drying my hair. The lack of consideration for female guests is appalling. 2. Unreasonable Trash Disposal Policy Guests are required to sort and dispose of their own recycling. I don’t understand why a guest staying at a hotel is expected to do the housekeeping. To make matters worse, the trash disposal area has no roof, so if it’s raining, you have to either hold an umbrella or just get soaked while throwing away the trash. 3. Unmanaged AV Room There is an AV/Game room, but no staff members are stationed there to manage it. This means if one team decides to monopolize the equipment and play for hours, there is no way to intervene. There is clearly no oversight or system in place to ensure all guests get a fair turn.

It's located across from Mangsang Beach and has a hot spring, which is nice. The ceiling-mounted air conditioner is close to the floor, so even though I set it to 27 degrees, it was still quite cold. It was hot when turned off, and the lack of a bathroom mat was inconvenient.

Okay, this was a super pleasant surprise. Somehow, we did not expect the view to be so beautiful. The room was amazing. The view was amazing. The staff were so helpful despite the language barrier, I am so grateful! There were not many foreigners, but the experience was lovely. Koreans are amazing people. Everything you need is in the hotel, from food, to snacks to beer. It was a much needed break! DEFINITELY COMING BACK!

On the first night of our two-night stay, after dinner, we returned to our room to find the doorknob broken. I sustained a minor injury (a bruise on my knee) while trying to open the door. The next day, I explained the situation to the front desk. Their response was, 'Can't you go out for a bit? We'll fix it while you're gone.' Given my frequent overseas business trips, I'm quite surprised that a hotel of this caliber didn't even bother to ask if I was okay after I got injured. Since it wasn't a major injury anyway, and Seamarq isn't exactly known for its service, I decided to just go along with it. I told them I'd go out for a tea and dinner and left. Upon my return, I found that nothing had been repaired. So I called them again. The person on the phone from housekeeping said, 'We haven't received any such request. Let me check. Is there anything else you need?' When I said no, they let out an incredibly exasperated sigh, saying 'Yes... [sigh]'. It was truly absurd. I wasn't being difficult or demanding special service because of my injury, especially at a hotel charging these prices. So, to have the customer service team sigh at me was incredibly frustrating. About 10 minutes later, the maintenance team came up. They then asked if I could leave again so they could repair it. I wondered why they made me leave earlier if this was going to happen. Anyway, I left and came back again, only to find it was just a makeshift repair. I was too fed up to argue further, so I didn't say anything. I suppose I'll end up staying at Seamarq again when I visit Gangneung, as there's no real alternative until Shilla Monogram opens. I'll just think of this place not as a hotel, but as a ridiculously expensive luxury infinity pool. This was my fourth stay, and it seems that every time I come, the beautiful hardware is completely ruined by the service. However, the service for other facilities like the pool and spa wasn't bad. (While not professional, there was a sense of thoughtfulness in many aspects.)

I was looking for a relaxing resort trip with my mom when an acquaintance recommended this place, so I made a reservation. From yoga to swimming and sauna... it was a perfect healing experience. At first, I wondered if it was too expensive, but it was perfect—feeling like I was on a trip away from Seoul, combined with the satisfaction of getting a good rest for the first time in a while. It was also great that breakfast and dinner were available at the resort. There weren't many children around, so we stayed for one night without any noise. This is the first place my mom has said was worth the price, so we decided to go again.

It's a place I visit every winter. There is a sauna, a sauna, and a ... golftel, so it's spacious and quiet, so it's good to relax with your family. The facilities are a bit old now, but the cleaning is clean It is warm and recommended as a winter travel destination.