"Not as expected. The original room in our booking was not very clean. They upgraded our room to suit which was good and beautiful view. However the provided towels were old and sink blocks quickly whenever use tap. Breakfast fast was not good either. Only few selections. I wonder how this hotel got 5 star title?"

"I was very disappointed. I booked a room for my parents and grandchildren. I booked a room which is written 24m2 with balcony. I had stayed there before, that's why I know it's supposed to be spacious room. But they only get small room 17m2 not as mention in the details just because of the name not "grand deluxe" but I paid more than "deluxe price". The same price with the published rate for "grand deluxe" directly in the hotel. And there is no "grand deluxe" In the room choices in Trip. They can't ask for extrabed because there's no space. And also when 1 adult with 2 kids having breakfast they still ask for extra fee. I know this rule but i just felt not fair to pay after overpriced for the disappointing room"

"Clean hotel The route is not stuck kolam renan indoor"

"A treasure for nature enthusiasts. A concealed jewel in Bukittinggi."