Borgo Iesolana

Iesolana provides spacious, well-equipped apartments with stunning views, beautiful pools, and a great restaurant. Guests enjoy impeccable cleanliness, friendly staff, and delicious breakfast. Luxurious, serene environment.

The grounds and pools of Iesolana are beautiful, but Bucine is very small and the property is some distance from anything else, so we chose to eat at the onsite trattoria both nights of our stay. That was fine as the food was delicious. When booking our accomodation for Tuscany, I expected that pricing would be high and competitive due to demand. We stayed in 4 different towns but chose similar type accomodation/hotels at each location as we were a family of 5. Well Iesolana was the most expensive of the 4, so our expectation was, higher price expect higher quality and service and spoil ourselves. Unfortunately, it missed the mark. The accomodation. Upon arrival, we were given a sheet titled "Information and Services" which basically was really a list of rules and extra charges that made us immediately question our choice of accomodation at that price. An 8 Euro charge per person to use a pool towel. Wow! that adds up for a family of 5! A 30 Euro charge to do a load of washing. This was complimentary and available in all other accomodation. The receptionist then took us to our suite via the pool and showed us a gazebo pool hut with uncomfortable chairs and an outdoor dining area at the back of the garden near the road, that was specifically for us. Again it kind of felt like a rule not a service - sit here/eat here. The suite itself was spacious but the furniture was dated and didn't look appealing to laze around in. An old coffee filter sat on the kitchen bench but no filter bags or coffee or tea/milk were provided. No shampoo/conditioner were provided in the 2 bathrooms. For the price we would expect these basic amenities. In summary, we didn't feel like the guest experience was valued here, compared to our other amazing hosts in the other hotels throughout Tuscany. We did feel like we overpaid for our accomodation and all the rules and little hits for extra cash just amplified this feeling.