Best Hotels in Butetown

Reception: The ladies at reception are very nice and welcoming, especially Sabina. Room / facilities: Room number 311 is on the 3rd floor and is clean with a water view. Oddly, they don’t make up a room daily, unless requested. This service has no additional cost. The 2 single beds are jointed to make a king bed, there is a small clothes hanging area, little bathroom, chair and desk, with tea and coffee facilities. There is no fridge in the room, but reception will keep a small amount of items in the hotel fridge. Self control air conditioning with a window that opens about 5 cm. Parking: Is shared between the Holiday Inn Express and Staybridge hotels, and can fit about 35 cars. Parking is £10 per night, and registration must be provided. Wifi: Complementary and good speed. No validation or password required. Breakfast: This was part of our room package. The traditional English buffet breakfast is from 7.00am to 11.00am and consists of cereals, yogurt, breads (to toast) jams and spreads, fresh fruits, pastries, eggs, bacon, baked beans, sausages, juices, tea and coffee. It was noticed that even at 9:00 am refills of milk, and food was slow to come. Conclusion: Great location, nice staff, comfortable bed. Letdowns: No fridge in the room, possibility of not getting car parking upon your return to the hotel. Location / Nearby: Cardiff Waterfront is a 10 minute walk, Cardiff City is a 15 min walk. Both walks are on flat ground and easy to do. Beware: No matter where you drive to, payment for parking is required. Most parking meters accept coin and card “tap” facilities. Generally after 6.00pm or 8.00pm parking is free, in designated locations. Getting to hotel: Best use GPS

Stayed in Novotel over weekend for our daughter's wedding in East One suite and the Warehouse. From the moment we checked in until the time we left it was an absolutely fantastic experience. All the staff went above and beyond to ensure everything went smoothly, they were so welcoming and friendly and always very polite and smiling :) Nothing was too much trouble for anyone and all were very helpful. Thanks to Justin, Lit, Lily and Sabina for making breakfast time so easy, the breakfast was very nice with plenty of choice. The wedding breakfast on the day was absolutely delicious and so well presented, and the evening buffet was delicious and plentiful. Again, all the bar staff were so friendly and pleasant; it really was a pleasure going to the bar! :) Our room was clean and tidy, and cleaned every day. Hotel is convenient for city centre. The staff are definitely a credit to this hotel and make it what it is. Thanks to all the team for making our stay such a pleasant one. Would definitely stay at the Novotel again.

Disastrous first booking with trip.com! Travelled with my Daughter and her friend, arrived only to be told there was only a king size bed, room too small for the 3 of us. On booking, the search engine was defaulted to 2 adults, so this was amended accordingly. Thankfully there was a spare room.to accommodate at an additional cost of £30, oh and parking was £10! Not the budget stay I originally thought it to be. Please be careful. Accommodation top class, clean, fresh, beautiful with attention to detail.

With a stay at this apartment in Cardiff (Butetown), you'll be within a 5-minute drive of Principality Stadium and Cardiff International Arena. This apartment is 1.1 mi (1.8 km) from Cardiff Bay and 1.7 mi (2.8 km) from Cardiff Castle.Free self parking is available onsite.Make yourself comfortable in this apartment, featuring a kitchen with a refrigerator and an oven. Conveniences include a microwave and an iron/ironing board.

Lauren was amazing - found us a room that we could check into around 7am when our flight was cancelled a couple of hours earlier. Lauren even printed our new boarding passes for us. Lovely staff member. Room was small but fine, no extra pillows were available though. Bathroom shower was lovely - very powerful :) Air con said 18 degrees but I’m not sure it was quite that cool. Location is excellent and great value for money. Again, kudos to Lauren! Remember - no restaurant on site but PLENTY of options on the doorstep!

I stayed in hotel indigo on the 5th - 7 th October and my stay was absolutely awful I stayed with my family and we was put into 2 different rooms on completely different floors my room was on 5th floor and my family members was on 1st floor, Each room was absolutely vile, clannishness of the rooms was absolutely disgusting, dust everywhere, my shower and room wasn’t cleaned to the standards it should of been cleaned to as a guest who’s staying. They didn’t empty the bins, they didn’t even clean the sink left all my tooth paste. Anyway back to the clannishness of the room, the head board to the bed was so dusty I could pick it off myself with my fingers and there was little hairs in my shower and first I thought I’d leave it until it got worse and I started to look around the room few days later now I’ve stayed in another hotel and realised actually how bad the cleansing actually is at hotel indigo so now I’ve decided to actually report it, im not one to moan at reception it’s something I’d personally keep to myself but I’ve realised how bad this hotel actually is though I’d leave a little review. I will attach photos that I did take.

Anniversary and birthday. Beautiful hotel looking over Cardiff Bay /Penarth. We had a room overlooking the bay on the 7th floor. Stunning views. Used the Spa and really enjoyed the hydrotherapy funnels. Try and avoid child swim times if you want a little peace. Breakfast was vast offering everything you could possibly need. Catering for vegans too. Lovely stay

We arrived a bit early and were able to leave our luggage in the storage room and we received a ticket for this which was good. Our room was really comfortable and there was ample space to hang up my dresses. The bathroom was a good size and there was a bath. We were on the railway station side but with the window closed, you could barely hear them. The bed was comfortable. The staff were really kind and helpful. You could hear people coming back into their rooms and unlocking their doors which could be a bit disconcerting but overall I really liked the hotel. Easy to walk to the main stations and along the river.

Excellent hotel in all aspects. Great location, very clean and comfortable bed. Lovely staff

Spacious. Deep colour fixtures plus not bright lighting makes the room very dark (I prefer bright environment). Some light bulbs are not functioning. The telephone system is out of order. No pen no paper. The food in the restaurant is OK.