Travelodge Chippenham ★★★

"⭐ 1/5 – Very Disappointing Stay Stayed for 7 nights and wouldn’t return. Wi‑Fi only provides 30 minutes per day and didn’t work at all during my stay. When I asked Vanessa (Assistant Manager) for help, she was abrupt and told me to call the number on the key card wallet. Reception is only open 10am and 3pm, so getting assistance is difficult. Room cleanliness was unacceptable. There were ***** hairs on the toilet floor. When I reported it, Vanessa was rude and claimed I “didn’t mention it earlier”, even though I only noticed it later when I returned to the room. She said it would be cleaned, but it wasn’t. There was also dirty water residue left in the shower. There is no door sign to request room cleaning, so the bed linen wasn’t changed and the toilet wasn’t cleaned for the entire week. Being able to top up towels doesn’t justify the £100 per night price. Corridor doors had broken soft‑closing mechanisms, and guests were smoking in their rooms, which wasn’t addressed. On the positive side, Josh and Caitlin were very pleasant and helpful. Overall, poor cleanliness, poor service, and not worth the cost."

Best Western Plus Angel Hotel ★★★

"The location was very good and the hotel was very nice. The room was not very clean when we arrived as the mirror had finger prints all over and there was ***** hair in the shower. When we mentioned the bedside light was not working, no one fixed it. The WiFi was out for a whole night, so no TV either. The receptionist was very rude and refused to find the manager for us and walked away from us after we had been waiting 20 minutes to speak to him. Parking is very expensive and we were never advised we had to pay. We were woken up at 6 am as the barrels were changed which was very noisy followed by the hedges being trimmed at 8.30. Unbelievable"

The White Hart Ford ★★

Premier Inn Chippenham ★★★

"The Premier Inn in Chippenham is ideally situated just off of the M4 corridor and my visits in the past have been most comfortable and enjoyable. I’ve found that the rooms have always been very clean and ordered, and present a classic Premier Inn welcome. This time, however, my allocated rooms bathroom extractor fan made the most appalling noise, an LED ceiling light over the bath/shower gave an accompanying disco angle to the experience! Additionally, the crystal low level bathroom night light wasn’t working, and to cap it all, when adjusting the rain shower fitment spray angle, if fell off on my head ! This was a most unusual series of issues to me, so I reported the matter in full at the reception, and was promised that someone was due on site and would address the problem that day ( Sunday 21st June 2026). Sadly that didn’t happen, for a variety of frustrating although understandable reasons. Monday 22nd, however, found a young man called Cory on reception that morning, whom I spoke to after having breakfast. For the information of fellow users of Premier Inns, I gleaned from enquiries, that any faults or room issues reported to reception should cause an entry to be made at the top of the room page, and should be handed over to the next shift reception staff, if not resolved that day. Cory immediately took on the responsibility of getting the room sorted out asap, and asked if he could accompany me back to the room, as he had a spare night light in reception , and could replace that immediately. He noted the fan noise, and explained that it was one of the remaining first generation extractors which were being replaced asap, as the bearings were drying out, but it was simply a case of fitting the maintenance in around room availability. He had found a spare shower rain head and immediately replaced it , and adjusted the fan speed to reduce the noise factor. Cory displayed to me the perfect way to deal with a customers complaint about room electrical issues. He has to arrange for an electrician to perform some tasks, but bulb replacement can be effected immediately, and he displayed the same conscientiousness that I employed in my police career, to help people and fly the flag. He is certainly someone that management need to be thankful for, as he single-handedly turned my disappointment into a pleasure of having someone who really cared, looking after me. That’s extremely ambassadorial for Premier Inns, hands on, sensible, practical solving of everyday issues. Management, please recognise this, and ensure Cory’s efforts are acknowledged. Thank you."

Travelodge Hotel - Chippenham Leigh Delamere M4 Eastbound ★★★

"Booked this last minute Excellent overnight stay with late checkout Reception staff were welcoming particularly Bouna he went out of his way to help with directions to our event . Made a stressful day end well"

Stanton Manor Hotel ★★★

"Nice newly refurbished small county hotel. Friendly service and nicely decorated delux room but tgats about all. Really disappointed considering the cost of a delux room which was small and with a tiny ensuite. Attention to detail really missing: no bottled water in thr room, nowhere to open suitcases, no hooks for clothes or drying space for 2 bath towels in bathroom. Poor toileteries for such an exoensive room etc. Dinner menu really weak, breakfast ok. All this could be fixed easily by improving the above or halving the room rate."

London Road Guest Accommodation ★★★

"I have been travelling the length and breadth of the UK for ＞7 years and this accommodation and experience has been the best of all without exception. Having a self contained Annex with lounge, bedroom, bathroom and kitchen is a far better experience than paying twice the price to stay in an anonymous 4star Hotel room with potentially noisy neighbours etc. Dining out options are good in the local area, but if you have spare time the kitchen is fully equipped to cook any meal."

Goose Whistle Hut ★★★★