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My company booked this hotel for a 2 day business trip to Airdrie. It is conveniently located for our client but also for anyone who is traveling to Calgary. It made a good impression. The hotel appears new and all the public areas were airy, neat, and clean. The room was similarly airy, neat, and clean and I had plenty of room and all conveniences. I stayed on the third floor and faced the front of the hotel. I had no problem with noise. I would rate the free breakfast as better than average for hotels of this type. Overall my rating would have been very good anyway but then something happened. I became ill and couldn't travel. My reservation changed, sometimes on a daily basis, until I had stayed in my room for two weeks. This is when this hotel distinguished itself. The staff were absolutely friendly, helpful, efficient, and I am now going to use a word I don't use very often - kind. They anticipated my needs and often volunteered to do things which are not part of their jobs. They brought breakfast to my room, made sure I had plenty of water and juice to drink, offered to get me cold/flu medicines, and were just generally very solicitous of my health. I did not have a single staff interaction which was not excellent but I would like to mention two people by name because of their help and attention. Sonja Cuthbert (General Manager) and Cheryl Medeiros (Director of Operations) were unfailingly wonderful every day. I am going to make a point of telling family, friends, work colleagues, and acquaintances about how well I was treated by this hotel and its staff. I will make an effort to stay at Holiday Inn Express whenever I have a choice. And to the staff - thank you again.

excellent service. It's the best hotel in Airdrie.

Staff and rooms were decent and the rooms were relatively clean. I would like to see more gluten friendly options in the breakfast buffet. Pool was fun and I believe it was a salt water pool. I didn't like that the showers were out of the way and I keep forgetting to use them because I can never see them lll

Reception was fast, friendly. Room on smaller site, but good enough for just one night. Complementary breakfast was descent! Swimming pool just after maintenance - nice and clean. Good value for money! Will recommend to my friends!

So clean! A bit dated but that’s okay staff are super friendly. Breakfast isn’t great

The hotel was fantastic everything you need before going on a trip is there. Restaurant on site.. super close to the airport and close to other services if there is anything else you need, Service was great at front desk and at the restaurant. Will be the place to stay before going on a trip.

We stayed overnight on Apr 30 3rd floor Between 10-11 , we heard ,commotion in the hallway, multiple voices screaming , fighting , profanity , running and someone trying to enter push our door . We called front desk twice to send security but unfortunately I did not feel a sense of urgency . I even asked if I should just call 911 but I was told to calm down. Well , that was easy to say . We felt we were in danger. I sure hope nobody was hurt including staff but that kind of violence should be actioned asap to ensure the safety of guests and the hotel staff . Needless to stay the one night we spent to get sleep before a 10hr flight the next morning turned out to be a sleepless night . We could have probably stayed at the airport uncomfortable but not feeling uneasy for our safety . Not blaming the front desk , I want them to protect themselves too but security or a call to the police could have de-escalated the more than an hour fighting outside our door . Hotel was more than decent if we exclude that particular incident .

The hotel check in and checkout staff at the front desk were great. Extended my check out as I had a late flight was very nice to have late checkout. The rooms are very clean and beds are very comfortable. A hotel shuttle service that was outstanding. Restaurant attached to hotel and dinner and breakfast were both very good. Recommend this hotel to anyone….nice a close to the airport.