"Very nice hotel. Located next to shopping mall and in the middle of the city. We were staying on the 8th floor. The room was so quiet and the bed was comfortable."

"The hotel is a little far from the city, but you can get there by tram. The room is a little small, especially the bathroom, which may not meet the standards of a four-star hotel, but the price is okay, so it is acceptable. The hotel has a restaurant, but there are not many types of dinner."

"The place is relatively quiet, mainly frequented by locals for sauna. The hotel has a full range of facilities, including a gym, tennis court, and swimming pool. Its most notable feature is the sauna rooms with varying temperatures."

"Very clean, friendly staff, good rooms, would gladly return."

"The hotel was very good, we have no comments about that, we also found it very nice that we could order a complete meal late at night. In short, everyone in the hotel did their best to please us. A downside is the connection to public transport to the center, that could have been better.. If we are in the area, Best Western will definitely be considered again Freundliche Grüße,"

"This hotel is fully equipped and has a rich breakfast! Free dinner is also available from Monday to Thursday! The tram and bus ride in Jena during the stay are free! I am very satisfied with this hotel! I will stay there next time I go to Jena!"

"Fully overheated room that could not be run down by bad location even without a visible window ... the recruited ventilator was useless"

"This boutique hotel is excellent value, near to the main (Paradies) rail station and within the city centre, nicely refurbished in a plain but comfortable Nordic style and, unusually for hotels nowadays, with room heating that actually works adjustably and soundlessly (under-floor?). Breakfast is nice if fairly standard. The hotel reception is manned only during daytime hours, but access arrangements via an electronic keybox worked fine for me. On balance, nicer than most chain hotels and not too pricey."

"We travelled as a family. My son is already 25, so we booked two rooms. My husband and I stayed in the junior suite with our young Pomeranian girlfriend. My son and his girlfriend stayed in a standard double room. The double room was in a deplorable state. The minibar was screwed shut; there wasn't one in the room. The lightbulb blew out as soon as we switched it on. The furnishings desperately needed replacing or at least maintenance, and I've never experienced such a "bathroom" in a hotel room in my entire life! It was barely two square meters; you couldn't even turn around in it. The shower was a disaster, and the sink was positioned in front of the toilet... if you were to lower your head, you'd hit the sink while sitting on the toilet... a wardrobe is bigger! The price-performance ratio was a catastrophe! We upgraded to the junior suite. Everything was very new. It smelled awful! I suspect it was the varnish on the beams, which hadn't been properly aired out. There was an extra charge of 15 euros for dogs, regardless of size. There's no dog bowl or anything similar. Not even in the room, mind you. They do provide a treat upon arrival. There are no green spaces around the hotel, and the parking lot is in the back... I hope you can manage with your vehicle and that it's not large. Breakfast was okay. Many things tasted "sour," and the service was very unfriendly to my son. Probably because our room number was one of the "lower" ones. It improved when my husband and I arrived. In the end, I can only recommend the Esplanade. It offers significantly better value for money, friendlier service, clean, decent rooms, and no price gouging. There aren't any green spaces there, but then again, neither are there at the Bären. That was actually the reason we booked here. Unfortunately, a huge mistake. Four stars are unjustified. I'm sorry... I was very annoyed and also very ashamed in front of my son. Everything was communicated in advance, including requests like a bathtub. These were completely ignored in both rooms. Why? The email went unanswered. Everyone seemed overwhelmed... not a good experience."