Hotels near Surau Quaters MMHE, Johor Bahru

The hotel location is very easy to find. Room very clean but the floor abit sticky due they use tile and mopping. Overall the place is neat and comfort to rest and relax. Reception staff is friendly too.

Love the people at the front desk, they are always so happy and friendly. Check-in took a bit longer than usual but the staff were very apologetic. I stayed in the Urban room at level 12 facing the highway and river. To my surprise it was rather quiet I can’t really hear the traffic. Morning breakfast at level 6 was pretty crowded. The next morning I just went down earlier and it was great. The girls at breakfast were always happy to welcome us… keep it up 👍

The hotel was near the checkpoint so it was very convenient to travel into singapore. The room was very spacious but it would be nice if they provided a full length mirror. The front desk was very friendly and the area was bustling so there are many food options or you can also opt for delivery. Would definitely recommend!

One of the really nice hotel around the area. Impressive environment, friendly staff , clean and comfy bed with good access to food and located at the central of city even. I had some stuff going on and ask for some room check out extension. The staff was even kind enough to gave me some tolerance and extension. Thanks so much again. Will definitely come again in the future.

Dear Crystal Crown Management Team, First of all, I would like to thank you for the hospitality during this period. To begin with, I have a brother who is currently serving quarantine at Hotel Ramada, so I know exactly what are the two hotels offering and its differences. Nevertheless, my stay with Crystal Crown has been a decent one which I am grateful for. I will also be honest with you that there are quite number of areas which need to be improved, not only for the wellbeing of the next batch of guests, but also for the benefit of your staff members. Hence, I would like to provide some constructive suggestions. 1) Communications a) Clarity on the rules of food / items delivery. The RELA briefed us on the arrival day, but it was unclear as we were seated outdoor. A suggestion is to include pictures in your document. See the attached photo for illustration. Besides pasting the rules at the entrance, you could also print it out in black and white for every room, together with the welcome letter. I believe that once the rules are spelled out clearly, the guests will manage their expectations accordingly. b) Distribute the 14 days necessities (e.g. mineral waters, trash bag, toiletries) at one shot. This is also a good practice of Hotel Ramada. Not only the guests can ration the items based on their needs, it also saves your hotel staff the trouble of attending to the needs of the guests at all time. c) Discontinue the whatsapp group. I understand the intention of setting up the group is for emergency purpose. But we all clearly know that this is not the case. Unfortunately, the chat group becomes a platform of all sorts of stuff: from requesting the daily necessities, clarifying the same delivery rules, asking the staff to pick up and send food / items, to spamming the group of 198 people with complaints and feud, or even turning the group into personal chat room. I believe once point a) & b) are sorted out, there is less need to use the whatsapp group as the main channel of communication. We can always use the phone in our room to call the front desk for additional requests or attend to emergency matters. Respecting the guests’ privacy is very much appreciated. 2) Dietary Preferences a) Make the effort to collect guests’ dietary needs and be committed to attend to it. This is a basic etiquette and fundamentals of the hospitality industries. Peanut and seafood allergies can be severe and deadly. The health of people with medical conditions (e.g. diabetes) could be affected. Not to mention the vulnerable such as the elderly, young children and pregnant women. We are human after all, hence the importance of mutual respect – treat the guests the way you want to be treated. b) Look after the well-being of the vegetarians. I would like to speak up for the vegetarians, especially those who practise strict vegetarianism. They cannot to take onions, garlic, chives, green onions and leeks, as it cause anger and desi

I recently stayed at Hotel KSL in Johor Bahru and had a wonderful experience. The location is incredibly convenient, with easy access to shopping, dining, and entertainment at the attached mall. The rooms were clean, comfortable, and well-equipped with all the necessary amenities. The staff were friendly and attentive, ensuring that my stay was pleasant and hassle-free. The hotel also offers a variety of facilities, including a lovely pool and fitness center. Overall, Hotel KSL is an excellent choice for both business and leisure travelers, offering great value for money. Highly recommended!

The check in was slightly early around 230pm. Was given 15 floor and the room was clean just the that the shower knobs need to replace. The breakfast was good. Hope to return again……

The stay was really comfortable and it is easy to get around with Grab. However, the walk to Aeon Tebrau might be a little challenging in the evening due to the high traffic flow. The staff are really friendly and they even whatsapp me to check with me constantly on my check-in time :) Overall, a great stay!

This was a staycation and we booked an executive twin with ‘2 large single beds’ as advertised, but the room was very small, so were the beds. Although rather well-appointed in terms of furnishings, there just isn’t quite enough space for 2 adults and a pre-teen child to roam. The tv is also smaller usual. There is no breakfast provided but the street that the hotel is located at has some options, but not where I would go for breakfast. The Mount Austin theme park is nearby, but if that’s where you’re heading, I’d assume you would like more space and comfort to chill out after an entire day of play.

The hotel staff is very welcoming and helpfull. Thank you to Executive Puan Sarimah Sapwi on your kind helpfull. I was here attending company training. What I want to say is it the ballroom is very spacious and comfort. The room ia a sound proof. The food is very good and deliciuos. It is variety and very tastefully. The High tea also very good especially a mee goreng mamak. Overal is very good.