"The location is very good, by the Rhine River. The hotel facilities and services are satisfactory. There is an underground garage, which is very convenient for parking. The price-performance ratio is just right, and I will come again next time."

"Good breakfast and on site free parking. Front desk opens only in certain hours. Shower area is low, I can’t stand up.  There are restaurants and stores nearby."

"I booked this recently reopened hotel for a long weekend in the Moselle region, where wine meets the sea. It was originally scheduled to open on September 1st, but luckily it opened a few days early. I've been a Motel One customer for years in various locations and countries, long before the BeOne membership program existed. My first positive experience was in Berlin on Kanstraße; back then, the other Motel One hotels in Berlin didn't exist yet. That hotel didn't have standard room sizes; those came later. Breakfast in the lobby cost around €7 at the time. Through my many visits, I've noticed the differences between hotels. I think they're constantly trying to make the stay as pleasant as possible with clever ideas. After the friendly check-in with the usual bottle of water, I went to my room on the second floor. It was spotlessly clean and tidy, although there were a few changes, which I'll get to later. On the fifth floor, there's a rooftop terrace, designed just like the ones I remember from one of the hotels in Berlin. It's a place to relax and have a drink, and the terrace is also a popular meeting place for the locals. As in Berlin, there's a concierge here who regulates the flow of guests from outside the hotel. In the room, I noticed that the shower drain is now located at the end, at the height of the towel rack. I also saw a drain in the middle. A heated mirror has been installed. This prevents the mirror from fogging up after showering, which is nice when you want to put on makeup or do your hair. There's ambient lighting by the window and the bed; it used to be dimmable, but not this time, although it worked perfectly. The television has been replaced; previously, you could connect your own devices via the HDMI port or stream music, but these functions are no longer available. I would like to be able to use my own Netflix account. There's a full wardrobe for clothes and a separate area for coats and other items. This works perfectly and keeps everything in one place. Breakfast is well-organized and offers more than enough space. In other hotels, this has sometimes been difficult, and there were no free seats. This may also have been because the hotel wasn't fully booked. I was able to park my car in a nice garage, which was super convenient."

"Beautiful hotel. Room was beautiful with a view of the river. Staff was friendly and very helpful. Breakfast was delicious Wonderful stay."

"This hotel has a few plus points: the location, the restaurant and the kind staff. The negative points, however, are many and ruined the whole experience for me. This is advertised as a 4 star hotel, and I am not sure why, since even a 3 star status would be generous. Starting from the room, very outdated, super small (we couldn't really move), with an open bathroom which makes it very difficult, at night, not to wake up everyone else in the room if you need to use the toilet. The quality of the toiletries is very low, and basically a single soap for everything. The tv is super small, difficult to watch from the bed, and the closet very narrow for a family of three. There was no coffee/tea set, and the beds were quite old, with weird sheets that felt rough on the skin. Also, the door did not close automatically, and needed various attempts in order to lock properly. As a result, the first day I am pretty sure we left it open. The smell in the corridor was not very pleasant. Apart from the poor quality of the room, however, what is really concerning is security. None ever checked our IDs, during our stay, not even at check-in. Also, since the reception is only open until 22.00 (which is very weird for a supposedly 4 star hotel, and also not specified in English in the confirmation email or on the website, only available in German), our key was left behind a vase on a table behind the automatic back door which anyone could freely access. Breakfast was not very rich, although decent. Overall, a disappointing experience, although I must admit service was very kind and the common areas quite pleasant."

"A very nice hotel. They have a sauna and a small pool, although I didn't use it. Zavrak is wonderful. The service is superb, especially in the bar and restaurant; the waiters really try their best. I declined housekeeping and received a 5-euro bar voucher for the day, but they still cleaned my room—made the bed and changed the towels."

"The hotel is new and good. You need to check in via machine and no need to interact with an human. But you can check in only 3 pm since its a machine you cannot negotiate it."

"Very good for the price, exactly what we wanted. A bit far away from the centre but it is fine if you dont mind walking."

"It was alright, especially the Mitsubishi aircon, brilliant investment made by the hotel for guests to get through the unforgivable heat wave in germany"