MRS Chryssana Beach Hotel

"Just returned from 11 nights at the Mrs Chrysanna beach hotel and wish we were going straight back. This was a really relaxing hotel which we would definitely return to. All staff at the hotel were great, very friendly and helpful. The room was a good size and had everything we needed, there is no kettle in the room so take a travel kettle if you need one. Bed was very comfortable and the shower was good. Great service from the cleaning staff, really appreciated. Breakfast was great, always plenty of choice and something for everyone, always a friendly welcome from staff at breakfast. The pool areas is fantastic, gardens are very pleasant and well maintained. This was probably the most relaxing pool area we have had on holiday for a very long time. Pool bar was good value for money, really nice lunch and a good menu. I would definitely return here in the future."

Avra Imperial Hotel

"We stayed in a deluxe suite with a pool for 7 days. The room was somewhat run-down and felt quite old, unlike the photos online. Cleanliness was also subpar, likely due to the room's age. For example, there was mold in the grout between the bathroom sink and surrounding tiles, and the floor was cracked and always felt dirty. The sofa was white but very dirty, with faded colors and grime. The room's soundproofing was poor; we could hear conversations from upstairs in the bathroom. Furthermore, although the hotel advertised an all-inclusive package, they were very strict about bottled water and meal times. Each person was only allowed one bottle of water at a time, and it wasn't delivered; we had to get it ourselves from the bar. We were rushed around for meals if it was even slightly late, and the staff became quite rude. We had a small baby traveling with us, and although we requested a crib during booking and reminded the hotel via WhatsApp, there was no crib in the room. We waited over an hour after check-in before an extra crib was provided, disrupting the baby's sleep. In short, our experience with the hotel was subpar; the facilities, cleanliness, and service were not worth it."

Elia Hotel & Spa

Spilia Village Hotel & Villas

"Some of the staff have a bit of an attitude problem. It also seemed mechanical the way the in-house restaurant manager ’Manos’ spoke to us and everyone else. Also he was dominant in his behavior towards the customers making it uncomfortable to say when something wasn’t right. Making it feel like we, the customers, are the problem. He was also favoring customers that responded better to his dominant ways of interacting. We spoke to several other couples there who agreed. On our first evening we had dinner in-house (the only time). When we got to the outside restaurant area, 2 staff and a random person sat smoking in the nearby bar, no one welcomed us until we stood in front of them looking confused. Went onto having an undercooked burger and a boring pork chop dish. Go to the nearby local restaurants (2 close by). The hotel should keep to breakfast and snack menu and then excel at these while working with the local area for eating out. It already being a village hotel this just makes sense to lift and utilize their surroundings better! Kudos to ‘GENI’ and ‘Vasillis’ a waiter and receptionist who both were good to us. The facilities have potential (a lot) but the execution is lacking accordingly. Pool area needs music. The lights around the hotel is something you install in your shed or a backlot with motion sensors. The table tennis area lacks all kinds of mood setting. Talking about the place resembling a shed, that area tops the list. Also the table was broken along with the bats. Use lamps that resemble a flame. Yeah all in all a lot could be done for the setting. You don’t get the feeling of being in a hotel that has the stars they tell you. On paper they achieve the stars, but not in our combined experience of the place. "

Aphea Village

"We stayed here as a couple in June for 5nights. The pool area, public areas and gardens are immaculate! We stayed in room : apartment 51 which was at the top of 4 steep flights of stairs (not good if you’ve got mobility issues!!) We were slightly disappointed when we entered there was a strong musty smell, although the walls had been painted, the kitchen area was tired, with scrapes and small chunks missing on the worktops. It looked grubby and shabby. There was also no kettle which meant we ended up having to buy one at the local supermarket!! When I mentioned this to the lady on reception, she said that they don’t leave them in the rooms, you have to go ask her as they don’t leave them in the rooms. I’ve never heard of that before !!! And it certainly didn’t cross my mind to ask at reception when it was an apartment with equipped kitchenette that we’d booked. Rare to have a hot shower and the bathroom was shocking. The bath was rusty, stained and made me not want to step into it. We were told that the rooms / apartments were undergoing renovations and we assumed they hadn’t visited 51 as yet. It also lacked patio furniture out the front. That would have been a nice touch. Views were absolutely stunning over the town, harbour and sea from Upstairs. The bar and pool are owned by/ run separately from the hotel and the food / drinks were lovely. Pool immaculately clean and maintained. Overall, a relaxing short stay (if you overlook the tiredness of our apartment)"

Galini Palace Resort Hotel

Selini Suites & Waterpark

"Was here with my kids and Ugne and Frida was amazing! Ive never experienced a hotel with kids club and now im gonna look for that in every hotel. The rooms were great and the bartender was so nice as well!"

Solimar White Pearl

"Everything was above expectation! The ambience, the room, all the facilities! The personnel was amazing. Special thanks to the Director Ms. Katerina, to the chef Mr. Aimilios Aslanis who prepared every day excellent food and tasted plates from Cretan cuisine and not only, the receptionists Mr. Chistos & Ms. Georgia, the housekeeper Ms. Christina and all the personell in general was very helpful and polited. I have been several times in Crete for vacation but this hotel is the best by far."

Solimar White Pearl - Adults Only

"A wonderful place for a couple's getaway. A quiet, peaceful neighborhood. An intimate hotel. Perfect for those who prefer a relaxing getaway away from crowds and busy cities. A perfect spot for romantic getaways."